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High School Customer Service

Location:
New York, NY
Posted:
December 05, 2023

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Resume:

Naomi Torres

*** ******* ******

Bronx, NY *****

ad1p3t@r.postjobfree.com

929-***-****

Goal in Life: Work my hardest so I can get my son everything he deserves and make him proud.

Education:

Fannie Lou Hammer Freedom High School

1001 Jennings Street

Bronx, New York, 10474

Courses:

Mathematics

History

Community Service

Education:

Penn Foster Online High School

925 Oak Street

Scranton, PA, 18515

Courses:

Mathematics

History

Electives

Education:

Penn Foster Online Career School

925 Oak Street

Scranton, PA 18515

Work Experience:

FiveBelow

Sales and Cashier

846 Pelham Parkway

Pelham, NY 10803

Job Description

•Maintained all departments.

•Helped costumers with the questions they had.

•Helped customers with what they were looking for.

•Made sure my register was not missing money.

•Restocked anything that needed to be put back on the floor.

•Stood after hours to make sure each department had all items stocked out and ready for the morning.

November 2014-April 2015

The Childrens Place

Cashier/Sales/Customer Service/Management

1937 Turnbull Avenue (Store Closed)

Bronx, NY 10473

Job Description

•Opened credit cards for customers and persuaded the ones who didn't want one.

•Helped costumers decide on their childrens clothing for special occasions.

•Folded boy and girl clothes on the tables.

•Hung shoes/sneakers on the wall.

•Hung accessories and miscellaneous items.

•Built fixtures.

•Stood overtime if needed.

•Made sure the whole store is clean and everything is ready for the openers.

•Inventory and marketing.

•Called in/Early arrivals.

•Put my creativity into my work.

•Fixed shipment and put everything out.

•Scanned all merchandise that had shipped that day.

•Made sure my employees were taken care of and keeping busy.

November 2015-November 2017

Faiway Supermarket

Instacart Shopper

240 E 86th Street

New York, NY 10028

Job Description

•Used my phone to shop and speak to customers about their groceries.

•Shopped and grabbed the best product on the shelf.

•Finalized the order, spoke to the customer to inform them that their order will soon be delivered.

•If i was morning shift, i would sanitize our section.

•Bagged all items and placed them on the shelf or in the freezer depending on the food that was ordered.

December 2020- April 2021

The Home Depot

Appliance Specialist/Flooring Specialist/Freight Team/Sales (All Departments)

600 Exterior Street

Bronx, NY 10451

Job Description

•Ask questions to get a better understanding of what they're looking for or something they had in mind.

•Made orders in our special ordering system and explain The Home Depot Protection Plan (HDPP) and manufacture warranty.

•Clean each appliance spotless, as well as the computer desk, the blinds aisle, floors.

•Get information on what the customer would like or is interested in.

•Working in multiple departments a day.

•Cleared out the bay, cleaned the shelves out and restocked everything again.

•Bring items down from the overhead and pack it out.

•Called customers to see if they were ready to make their special order purchase.

•Go above and beyond to make sales plan, create measures and leads.

•Stay overnight to clean and pack down for the morning shift.

•Freight Team Only: Emptied out the truck and put items on the belt. Co-workers made different carts for each departments merchandise.

•Packed out items from the truck and swept/cleaned out Recieving towards the end of my shift.

•Work in multiple departments and help customers all around the store.

•Clean End Caps hourly.

February 2018-Still Employed.



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