ROXANA SAUCEDO

**** ********* **. *** *******, TX. 78250 210-***-****

ad1p3e@r.postjobfree.com

Seeking a position in an environment where my experience and exceptional work ethics will compliment a team of professionals to ensure a company’s success in meeting its objective.

EXPERIENCE

6/2023 – 12/1/2023

FAMILY RESPONSIBILITIES, SAN ANTONIO, TX

Shop for grocery, prescription and any house hold necessities.

Assist with making phone calls to make appointments or pay bills.

Drove to any appointments or locations they needed.

1/2023 – 3/2023

SPECIAL SERVICES/ CASHIER, PASADENA, CA. HOME DEPOT

Welcome on-site visitors, determine nature of business and announces visitors to the appropriate personnel.

Scan returns and exchanges

Assisted customers with looking for product or make online orders.

Help put back returns

6/2021 – 8/2022

CUSTOMER SERVICE / RECEPTIONIST, ANAHEIM, CA. A G VINYL FENCING

Welcome on-site visitors, determine nature of business and announces visitors to the appropriate personnel.

Answer incoming telephone calls, determine purpose of callers and forward calls to appropriate department.

Schedule appointments for Sales Representatives, Final Technicians and installing dates via telephone and email.

Print out and distribute Invoices.

Log in Customers Data to excel.

2/2019 – 6/2021

OFFICE ADMIN. / RECEPTIONIST, SOUTH PASADENA, CA. BERKSHIRE HATHAWAY

Open and Close Office.

Welcome visitors, determine nature of business and announces visitors to the appropriate personnel.

Answer incoming telephone calls, determine purpose of callers and forward calls to appropriate department.

Update Rental List every Monday.

Issue Keys to prospective applicants for Rentals that are available.

Alphabetize, file, and copy for accounting department.

Assist the entire office which includes the Broker, Brokers Assistant, Real Estate Agents, Accounting department and Property Managers.

2/2015 – 2/2019

CUSTOMER SERVICE / RECEPTIONIST, TORRANCE, CA. VINYL CONCEPTS

Welcome on-site visitors, determine nature of business and announces visitors to the appropriate personnel.

Answer incoming telephone calls, determine purpose of callers and forward calls to appropriate department.

Schedule appointments for Sales Representatives, Final Technicians and installing dates via telephone and email.

Print out, distribute update and scan proposals for Sales representatives.

5/2006 – 4/2014

REGIONAL SALES REP. / RECEPTIONIST, LA PUENTE, CA. ENCORE ELECTRONICS

Maintain current business in existing accounts while successfully identifying and closing new business opportunities within telephone calls.

Complete and submit weekly, monthly and quarterly paperwork to Regional Sales Manager and to the office on the required basis.

Cooperate with other departments within the company when field assistance is needed.

Greet and welcome visitors to the office and inform relevant staff member of their arrival.

Process incoming mail, sign for deliveries, and assist with outgoing mailing and shipments.

Receive and transfer telephone calls, take messages and relay via email, connect callers to direct line voicemail and provide information to callers.

EDUCATION

2005-2006

BUSSINESS ADMINISTRATION, AMERICAN CAREER COLLEGE

1995

DIPLOMA, NUEVA VISTA HIGH SCHOOL

SKILLS

Data Entry – 10-key Calculator

Telephone Answering, 12-Line System

Filing

Computer: Microsoft Office Word, Microsoft Office Excel, Microsoft Office Power Point and Google Doc.

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