Cherish Earnest
Administrative Assistant
Los Angeles, CA 90046
ad1p2u@r.postjobfree.com
To obtain a position at a company where I can maximize my management skills and my quality assurance, program development and training experience.
Direct Support Professional Case Manager
Peoples Care Home Health - Costa Mesa, CA
June 2022 to Present
Responsibilities include:
To establish a relationship with the client, but also using all County certified safety guidelines as I assist with behavioral health issues. Teaching community base mannerisms, advocating for rights, assist- ing with medical and mental health components of the client. Trans- porting client, using proper protocols in documentation of data. Assistant Property Manager
Miller Family Properties - Los Angeles, CA
February 2016 to Present
Responsibilities include:
Managing 4 Single Family Homes and 1 Commercial Property Maintaining efficient daily operations. Managing all financial mat- ters which include rent, leasing agreements. Negotiations with con- tractors, and appliance vendors. Keeping up with new Housing guidelines through Covid Relief Programs. Responsible for payment of property taxes through Los Angeles County, and Kern County. Yearly inspections, Rental increases, evaluations of physical proper- ty. Security System Analyst through multiple softwares, and resident help desk for Yardi System Software.
Special Education Instructional Assistant
Newport-Mesa Unified School District - Costa Mesa, CA September 2015 to Present
Responsibilities
Under immediate supervision, assists in conducting positive learn- ing experiences for special education students, including physically disabled students, in assigned areas of study; performs a of clerical and supportive tasks for certified instructional personnel; learns and applies individual and general classroom and instructional proce- dures; oversees students and performs related work as required. Also I have been trained for catheterization, diaper changing, sanitation cleaning. Mobility training children on public transportation and dis- trict vans and workforce ability. Also responsible for transporting children to certain locations when it comes to community base in- struction. Technical support training on different devices. Skills Used
behavior techniques, safety judgement, encouragement, disability training, Physical therapy techniques, special education teaching techniques, an some Medical attention treatments.
Child Care Case Counselor
ROP Group - Placentia, CA
December 2016 to January 2020
Responsibilities include:
Provide direct care to residents in a group home setting. Supervising children while in the home. Accompanying clients to clinical ap- pointments, meeting with clinicians about data and medication re- view. Distributing medication, data collection. Contacting appropri- ate authority's when children go missing/AWOL. Record keeping an filing reports for court appointed documentation. Budgeting ac- counts payable for each individual court appointed funding al- lowances. High attention to detail and strong organizational skills. Proficiency in using electronic medical record systems and relevant software. Communication skills for effective interaction with healthcare professionals, insurance representatives, and patients. Understanding of medical terminology, diagnosis codes, and pro- cedural codes.Responsible for driving County van for transporting resident to and from different locations. Assisting Social Workers with individual cases within certain programs in Orange County Department of Social Services.
Respite Care Case Manager
Respite Works - Mission Viejo, CA
October 2015 to April 2016
Responsibilities include:
A traveling care provider for children/adults with behavior man- agement techniques while providing respite. Professionalism with families. Active engagement, keep track of hours. Provide what is approved through supervision. Taking behavior data. Reporting cas- es an incidents. Maintain contact with supervisors. Skills Used
Behavior techniques. Redirection techniques. Knowledge Special needs training (Developmental Disabilities). Payroll techniques. Pa- tience. Structure techniques.
Outbound Customer Service Representative
Travel Media - Santa Ana, CA
December 2014 to December 2015
Responsibilities
Telesales communicating:
Calling participating finalist that entered a contest, and pitching the idea of coming to the Travel Media Showrooms in different cities. Skills Used
Hospitality, Knowledge of Travel Media rules and policies for par- ticipating qualified contestants. Proper phone etiquette. Customer service experience. persuasion.
Marketing Assistant
Illustrated Sounds - Los Angeles, CA
July 2009 to March 2014
marketing strategies, music composer writer
Supervisor Camille Davis 323-***-****
Responsibilities include:
to maintain a schedule for different musicians, coordinate events, set up studio time with different artist, promote artist on a digital bases. A environment that involves a lot of multi-tasking, knowledge of computer programs, filling, office skills, and customer services
Traveling Enrichment Aide
Los Angeles Unified YDP After School Program - Los Angeles, CA September 2005 to June 2012
to teach kids the fundamentals of playing games while exercising. Also the ability to control large amount of children, while teaching them fun games, that contain a great amount of exercise. Patient Care Coordinator
Young’s Medical Group - Long Beach, CA
September 2008 to September 2010
to maintain the the front office, and HR Assistant when needed when staffing or assisting with payroll finance or budgeting, an- swering phones, registering patients, contacting insurance compa- nies, collecting payments, faxing records department will provides administrative/secretarial support for the Doctor in all areas includ- ing but not limited to assisting with all aspects of patient care, scheduling and coordinating the outpatient clinic, patient appoint- ments and follow up. Insurance billing and verification. Workers compensation claims and adjustments. Help desk with patient sup- port, in medical records portal. Will also assist with office and cleri- cal duties, such as the scheduling of follow up appointments for post surgical
patient care, and organizing an efficient case flow of the clinic’s scheduling.
Sales Associate
Toys R us - Cerritos, CA
October 2008 to January 2009
to help customers find different products, customer services, to re- stock shelves, and make sure the go backs were all in the right place. sales, customer service, computer experience, counting money.
Clerical secretary, Manager
House of Class - Los Angeles, CA
June 2006 to June 2008
HR Staffing, and payroll assisting, marketing strategies, event coordination, promotion advertising,
customer service, maintaining invoice files, and knowledge of com- puter technology. computer skills, office management, promoting events, and knowledge of party planning.
Pacific Monarch - Long Beach, CA
April 2003 to August 2003
to persuade people to come to meetings so they can buy time shares. telephone customer service, patients, politeness, great hospitality, and good speech skills.
Education
Certificate in Medical Billing/ Medical Terminology Cabrillo Adult School - Cerritos, CA
October 2011 to January 2012
AA
El Camino College Compton Center - Compton, CA
June 2010
AA
Cerritos College - Norwalk, CA
August 2006
Business Administration Certificate
(International, Marketing, Management)
Diploma
Gahr High School - Cerritos, CA
Skills
Social Work
Employee Orientation
Human Resources
Microsoft office, medi software, quick books-8 year Microsoft Excel
Office experience
Microsoft Word
Typing
Microsoft Outlook
Medical Coding
Medical Billing
Special Needs
Van Driver
Behavior Management
Phone Etiquette
Anatomy Knowledge
Developmental Disabilities Experience
Special Education
Medical Terminology
Training & Development
Medical Records
ICD-10
Experience with Children
Program Development
Autism Experience
CPT Coding
Medical Scheduling
Clerical Experience
ICD-9
Office Management
ICD Coding
EMR Systems
Quality Assurance
Medical Office Experience
Physiology Knowledge
Care plans
Intake
Managed care
Multi-line phone systems
Microsoft Access
English
Google Suite
Documentation review
EDI
Negotiation
Windows
Medicare
Insurance Verification
HIPAA
Personal Assistant Experience
Teaching
Epic
Accounting
Customer support
HRIS
Analysis skills
E-commerce
SharePoint
Property management
Oracle
Google Docs
Employment & labor law
PeopleSoft
FMLA
Talent acquisition
Mac OS
ADP
Accounts Receivable
Workers' Compensation
Workforce development
Records management
Leadership
MailChimp
Adobe Acrobat
Google Analytics
Patient monitoring
Yardi
Information management
Skills
• Clerical skills, strategies for marketing, secretarial skills, office management, multi tasking skills, experience working with children, stylist, image consultant, event coordinating, promotional representation of musician
Certifications / Licenses
BLS CPR (Adult/Child/Infant)
October 2022 to October 2024
First Aide/CPR
October 2022 to October 2025
Medical Billing and Coding
January 2011 to Present
Medical Billing & Coding Certification. All classes passed. Medical Terminology
January 2011 to Present
All medical terminology/hospital guidelines an Anatomy learned in class.
First Aid Certification
BLS Certification
Additional Information
Skills
• Clerical skills, strategies for marketing, secretarial skills, office management, multi tasking skills, experience working with children, stylist, image consultant, event coordinating, promotional representation of musician