ASHLEY BURKS

**** **** ****** ** ******* Ga *****

ad1p25@r.postjobfree.com

OBJECTIVE

Obtain a challenging leadership position. Applying creative problem solving and lean management skills with a growing company. To continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION & ADMINSTRATIVE skills to benefit mutual growth and success.

SKILLS & ABILITIES

Multitasking, communication skills, customer service skills, leadership, cashier, recover, visuals, shipments, top sales.

EXPERIENCE

* EMBASSY SUITES HOTEL (JUNE 2013-AUGUST 2015)

Front Desk Associate:

Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys. Process all payment types such as room charges, cash, checks, debit or credit cards. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions or concerns. Coordinate with Housekeeping to track readiness of rooms for check-ins. Communicate parking procedures to guest/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest.

MARRIOTT HOTEL. (FEBRUARY 2015-JANUARY 2016)

SALESCLERK-BOUTIQUE:

Greet customers when they enter the shop, help in locating merchandise, and respond to questions regarding merchandise. Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates, and discard expired items. Keep store showroom neat and clean.

JASON’S DELI. (FEBRUARY 2016-APRIL 2017)

ASSISTANT MANAGER

Making the employee schedule, opening and closing the restaurant. I was responsible for overseeing other employees to make sure that the restaurant is properly stocked and ready to receive customers at opening time. After the restaurant closes, overseeing employees to make sure the restaurant is properly cleaned and ready for the next shift. If a customer has an issue or complaint while I’m working, it’s my responsibility to handle it.

All About Kids (September 2019- May 2021)

Teacher

I am a lead teacher in a three-year-old classroom. I get kids ready for pre-k, by helping them learn their ABC’s and 123’s also their colors, and shapes. Teaching them how to trace their names. Letters and numbers. Making sure that they are all potty trained before entering pre-k.

PlanSource Benefits Administration (August 2021-December 2021)

Insurance Representative

Answering outbound calls. Answering members questions about their enrollment or their new hire insurance questions before the end of the year. Answering any other general questions members have about their insurance plans or life events, also answering any other questions member might have.

EDUCATION

REDAN HIGH SCHOOL GRADUATION DATE:08/2002

GPA:3.8

COMMUNICATION

I’m a good listener, being a good listener is one of the best ways to be a good communicator.

LEADERSHIP

Being a manager also made me build a relationship with our customers and that’s part of leadership itself. Also, leadership is the ability to do this, establishing a clear vision, sharing that vision with others, providing knowledge and methods to realize that vision. A leader steps up in times of crisis and can think and act creatively in difficult situations

REFERENCES

REFERENCE NAME, KING & KING LAW FIRM

Kesha Lockhart ad1p25@r.postjobfree.com

Contact this candidate