Post Job Free

Resume

Sign in

Customer Service Support

Location:
Avondale, AZ, 85323
Salary:
45,000
Posted:
December 05, 2023

Contact this candidate

Resume:

Jeannie Matsamas-Glenn

CPC-A

***** *. ******* **.

Tolleson, AZ. 85353 ad1p1o@r.postjobfree.com

480-***-****

Objective Inpatient/outpatient records coding with ICD-10, HCPCS, and

CPT coding expertise. Familiar with commercial and private insurance

carries. Seeking a position to start using the skills I gained in college.

Medical coding 1 year of experience in hospital inpatient/outpatient

coding. Certified in ICD-10-CM, ICD-10-PCS, HCPCS II, and CPT.

Dedicated employee known for punctuality; pursing employment were

good customer service and a positive attitude will make a difference. Organized and motivated employment to apply time management and

organizational skills in various environments. Seeking entry-level

opportunity with my skills while facilitating company growth.

The skills I have accumulated over the years are.

Customer support needs assessment

Technical troubleshooting

Windows 10

Service desk support

Multitasking

ICD-10-CM

CPT

HCPC II

ICD-10-PCS

3m

Professional

Accomplishments Customer service and leadership

While at Southwest Airlines I was an IAMAW union steward

For over eighteen years, I took their training classes.

Leadership I training.

Leadership II training

Advanced leadership

Train the Trainer

I made the horror roll in college.

I made the Dean’s list.

Experience 1/1/1994- 08/31/2020

Customer support and service

Southwest Airlines/IAMWA shop steward

Phoenix, AZ.

7/92-01/01/1994

Morris Air

Salt Lake City, UT.

Education Medical Billing and Coding associate degree

Eastern Gateway Community College

Online, and Zoom classes.

10/29/2020-6/3/2023

Relevant courses

Pathophysiology

Human anatomy and physiology

Medical Terminology

Introduction to health records

Reimbursement methodologies

CPT Coding

Principles of pharmacology

ICD Coding

Advanced Coding

Legal and Ethical concepts in healthcare

Healthcare indexes/Registries

Management of Health information services

Credentials CPC-A, Plan to sit for the Registered Health Information Technician RHIT exam after graduation. I will graduate on 6/3/2023.

References Available upon request.



Contact this candidate