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Customer Service Sales Manager

Location:
Dallas, TX
Posted:
December 05, 2023

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Resume:

Elijha Fisher, Senior Sales Professional

Arlington, TX, 76006, 903-***-****, ad1p01@r.postjobfree.com

PROFILE Results-driven sales professional seeking an outside sales job with a reputable company employing proven expertise in identifying opportunities and growing the sales base. Strong problem-solving, influence and negotiation skills guarantee successful business-to-business sales and positive long-term customer relationships. EMPLOYMENT HISTORY

Dec 2018 — Present Sales Manager, Market Source Dallas, TX Responsible for communicating and management the company's products in order to drive sales. Serve as the point of contact between the business and clients by having a range of supporting existing information and assistance that relates to products and services.

• Achieving growth and hitting sales targets by successfully managing the sales team.

• Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence.

• Present, promote and sell products/services using solid arguments to existing and prospective customers.

• Present sales, revenue and expenses reports and realistic forecasts to the management team. Dec 2017 — Nov 2018 Sales Representative (Key Holder), Verizon Longview, TX Responsible for ensuring that the store is clean and organized, assisting cashiers in periods of high customer volume and managing complaints, including other duties such as administrative task.

• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

• Managing a small team of 10 sale associates.

• Human Resource functions such as personnel, payroll and onboarding i-9.

• Assuming managerial responsibilities in the event of management absentees. Feb 2014 — Nov 2017 Customer Service Representative, T-Mobile Longview, TX Providing excellent customer service and selling by T-Mobile products to new and existing customers. Focusing on cultivating an outstanding customer experience, achieving store/individual sales goals while handling daily operations.

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.

• Provides historical records by maintaining records on area and customer sales.

• Recommends changes in products, service, and policy by evaluating results and competitive developments and driving sales.

EDUCATION

Jul 2018 — Jul 2021 Diploma, Gladewater High School Gladewater, TX Jul 2021 — Jul 2021 Business Administration, Tarrant County College Arlington, TX SKILLS High volume Sales Expert

Critical thinking and problem

solving

Expert

Effective Time Management Expert

Customer Service Expert

Leadership and Teamwork Expert

Direct Sales Expert

Account Management Expert

B2B Sales Expert

Communication and

Negotiation

Expert

Management Expert

Territory management Expert

Meeting sales goals Expert



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