Rajwinder Kaur

** ****** *****, **.****’s, A*N *W5

437-***-****

ad1ozy@r.postjobfree.com

Objective

Hardworking person with proven leadership and organizational skills seeking to apply my abilities. Education

Flair college of management and technology (Brampton, Ontario ) (2022-2023) Post graduate diploma in network engineering

Masters of information technology (2017-2019)

Punjabi University, Punjab,India

Profession Skill

• Good communication skills

• Prepared postal and e letter models to address common customer questions, issues and complaints

• Hard working and always try to cooperate with team

• Capable to handle every situation by myself

• Promptly handled an average of 80 customer support calls and addressed concerns about facilities, product mishaps, offers, and billing per day with a 95% customer satisfaction rate. • Monitored and recorded top customer grievances with details about frequency and seriousness using an Excel sheet.

• Actively evaluated employee engagement to ensure employees were involved and satisfied Work Experience:

Cashier at kabab time restaurant (Brampton, Ontario ) (2022-2023)

• Ensure ingredients and final products are fresh

• Good organization and strong attention to detail

• Food and supplies ordering

• Food presentation

ASSISTANT AS A NETWORK TECHNICIAN,MOHALI (2020-2022)

.Manages and maintains the network system

.install and upgrade computers

.MS project and data analysis

SECURITY GUARD (CPSF INDIA LLP, INDIA)(2018-2020)

.Monitored a complex system of 60+ surveillance cameras

.Interacted politely with guests, helped resolve disputes BOSTON BITES RESTAURANT(PATIALA)(2017-2018)

.Food and supplies ordering

.Positive attitude and problem-solving skills

Other Skills

.Bilingual

.cooperative

References provided as needed

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