NAME: Mohamed Samir Emam Mohamed

Salama.

MOBILE : 009**-**-*******

E-MAIL: ad1ozk@r.postjobfree.com

To obtain a position in a leading organization where I am able to apply the knowledge gained through my work experience and new challenge. I firmly believe in the principle of. Implementing my duties with dedication and determination. I am looking for good career growth opportunities where my talent and knowledge could be best subjected and utilized for the benefit of the organization and myself.

● Skilled in computer applications (Microsoft Word, Excel, Power Point, Office and Internet).

● Can handle all types of maintenance work, Restaurant Manager jobs or Customer Service Experience Manager.

● Cost controlling and setting budgets

● Skilled in team building, supervision and training

● Ability to monitor and control the front and back of house operations Assistant Restaurant In Charge

Krush Burger Restaurant

United Arab Emirates

January 06, 2021 To November 2023

Duties and Responsibilities:

● Opening and closing the restaurant.

● Appointing, inducting, and mentoring new staff members.

● Scheduling shifts and assigning tables to wait staff.

● Resolving customers' questions and grievances in a professional manner.

● Conducting payroll activities in an accurate, timely manner. CAREER OBJECTIVE

SKILLS

WORK EXPERIENCE

● Ensuring that the restaurant adheres to pertinent health and safety regulations.

● Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.

● Sourcing better deals on all resources and equipment that warrant replacing or replenishing.

● Recording all income and expenses and ensuring that cash registers are balanced.

Assistant Manager In charge ( PINKBERRY)

AlShaya Group

United Arab Emirates

JUNE 2018 UNTIL JUNE 2020

Duties and Responsibilities:

- Identify and recommend opportunities to increase sales through suggestive selling.

Assist in managing appropriate inventory and control cost of goods.

Jointly complete daily /weekly / monthly sales reports.

Ensure cash handling and till point procedure is handled with accuracy And as per Company policy.

- Participate in recruitment to meet the required criteria.

Assist in training, developing and monitoring all staff to ensure Consistent Demonstration of required customer service standards.

- Assign and/or recommend assignment of specific duties to Employees to ensure all areas of the restaurant are covered and to maximize customer service potential.

Ensure all company policies and procedures are adhered to.

Determine/recommend types of food and beverage quantities to be Ordered.

Monitor and appraise the quality of food produce and resolve problem Areas.

Maintain high standards of quality, presentation and cleanliness Through the Restaurant.

Facilitate and monitor the correct quality of food and service to Customers at all times.

Ensure implementation of health and safety, food hygiene and local Legislation at all Times of operation.

Assistant Manager In charge ( London Fish & Chips) London business Group

Dubai UAE

MAY 21, 2016 UNTIL MAY 2018

Duties and Responsibilities:

Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.

Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.

Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.

Attracts customers by originating display ideas;

Promotes sales by demonstrating merchandise and products to customers.

Helps customers by providing information; answering questions.

Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.

Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.

Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.

Prepares reports by collecting, analyzing, and summarizing information.

Maintains quality service by establishing and enforcing organization standards.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Contributes to team effort by accomplishing related results as needed. Assistant Manager (Café Nero)

Altayer Group LLC

Dubai UAE

March 2015 until January 2016

Working place

(Dubai Mall, Dubai International finical center& part of the open Sahara center Duties and Responsibilities

Assisting with the day to day running of the restaurant. Deputizing in the absence of the General Restaurant Manager. Advising senior managers on staffing needs and personnel issues. Cultivating a positive working environment for all staff to work in. Keeping accurate statistical information and records. Organize work schedules, rotas and shifts, also appointing contract staff when needed.

Making sure that all employees reach their full potential through constant evaluation, coaching and training.

Meeting with individual from the local licensing authorities and regulatory bodies. Ensuring that all equipment is used correctly, maintained and cleaned properly Restaurant Manager

Burger King Fast Food LLC

Dubai UAE March 2007 to September 2014

Duties and Responsibilities

● Lead shifts every day, making sure customers get a fast, accurate, friendly experience every visit.

● Provides leadership to crew and supervisors during a shift to ensure great Quality, Service and Cleanliness to the customers.

● Perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting company’s standards.

● Monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too.

● Responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

PERSONAL DETAIL

● Date of Birth 9/9/1983

● Nationality Egyptian

● Sex Male

● Marital Status Single.

● Visa Status residents visa

EDUCATION BACKGROUND & OTHER SKILLS

● Bachelor’s Degree in SOCIAL WORK (BASW).

● PIC ( person in charge from Dubai Municipality)

● Serve safe (food safety certificate from International restaurant association )

Contact this candidate