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Customer Service Accounts Receivable

Location:
Hollywood, FL
Salary:
60k+
Posted:
December 04, 2023

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Resume:

Roxana Felipe

**** * **** ***, *********, FL ****4 * 954-***-**** * ad1oy5@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Self motivated leader imbibing knowledge through quality education with more than 8 years of active experience in administration, supervising, managing and customer service, who is diligent, detailed oriented, knowledgeable of most office functions, excels at multi-tasking in a fast paced environment, completing projects within time and budget restraints. Superior telephone, customer service and computer skills. I possess the determination to deliver the performance in the gaming and some banking sector with upmost sense of obligation.

WORK HISTORY

07/16 - Present Global Restaurant Equipment & Supplies, Inc 650 NW 123rd Street N Miami FL.

Accounting Assistant

Performs a range of general clerical, accounting and bookkeeping support functions in an organization.

Accounts Receivable

•Prepare and submit customer invoices.

•Code, post and receipt payments.

•Prepare and coordinate deposit activities.

•Perform all necessary account, bank and other reconciliations.

•Monitor customer accounts for non payment and delayed payment, ( Aging Report, Collection).

Accounts Payable

•Enter Credit Cards Purchases in the system.

•Enter and Process Purchase Orders, Vouchers from vendors.

•Process and issued payments to vendors.

General support functions

•Find and use accounting data to resolve accounting problems and discrepancies

•Track and audit petty cash

•Assist with employee expense reports

•Perform filing and general administrative tasks

•Liaise with other departments/customers/vendors

03/16 – 0716 AMDI USA CONCRETE 13050 NW 30 Ave Opa-Locka FL.

Bookkeeper/ Office assistant

•Accounts Receivable: Enter invoices in Quick Books, Call clients for past due balances.

• Update Accounts in Quick Books, Etc.

•Office work, (notice to owner, liens, filling, letter,etc.)

12/10 – 03/14 Cash ops Supervisor, Seminole Classic Casino of Hollywood; 4150 N State Rd 7 Hollywood Fl.

•Responsible for the direct supervision of cashiering functions.

•Managing cage inventories (vault, chip bank, front window, ATMs, credit bank, booth areas) High volume of cash.

•Dealing directly with customers' concerns/ complaints as required within the jurisdiction.

•Prepared initial employee reviews.

10/07 – 08/10 Booth Manager, Global Cash Access Inc.; Hard Rock Hotel Casino Hollywood Fl.

•Maintain daily operations, customers service and employee management.

•Ensures all reports are properly completed daily and that any variances are noted and follow up.

•Fill and balance ATMs as needed.

•Train cashiers on booth functions, operations and corporate policies and procedures.

•Keeps track of attendance records and time cards.

•Prepares initial employee evaluation forms for cashiers.

01/06 – 09/07 Staff Auditor, OCM & Co, CPAs; 12515 N Kendall Drive Suite 124 Miami Fl. 33186

•Reports on examinations of Internal Controls over call reporting.

•Audit in Accordance with NCUA's Supervisory Committee Guide.

•Agreed-Upon Procedures.

•Internal Audits Services to assist the Supervisory Committee.

•Fraud Plan Audits.

•Internal Controls and Compliance reviews.

•Verifications of members' accounts on behalf of the Supervisory Committee.

08/2000 – 09/05 Booth Supervisor, Cash systems Inc.; Hard Rock Hotel and Casino Hollywood Fl.

•Maintain daily operations, customers service and employee management.

•Ensures all reports are properly completed daily and that any variances are noted and follow up.

•Fill and balance ATMs as needed.

•Train cashiers on booth functions, operations and corporates policies and procedures.

•Keeps tracks of attendance records and time cards.

•Prepares initials employee evaluation forms for cashiers.

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint, Outlook, Wordperfect 6.0, Oracle (TRX) & Quick Books.

EDUCATION / TRAINING

MBA Graduated July 2011, Everest University Pompano Beach Fl.

Bachelor in Accounting, Graduated July 2006 Florida Metropolitan University, Pompano Beach Fl.

Associates in Business Administration / Accounting, Graduated July 2002, Ft. Lauderdale Fl.

Reference upon request



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