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Administrative Assistant Customer Service

Location:
Pretoria, Gauteng, South Africa
Posted:
December 04, 2023

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Resume:

Kearabetswe Moorosi

(079-***-****

ad1ox8@r.postjobfree.com

*** ******* ****** ******* ******** 0002

South Africa, Gauteng

I am a young, dynamic and motivated professional Administrative Assistant who is passionate about assistance and being of great help to make office operations uncomplicated for our officials. I served 1 year and 8 months as an Assistant in the finance department and acted as first point of contact for visitors, customers and service providers. Highly organized and loves working with people.

SKILLS

●Adaptability

●Microsoft Office 365

●Telephone etiquette

●Verbal and written communication

●Trustworthy

●Professionalism

●Team player

●Interpersonal skills

●Sage Evolution

●Customer Service oriented

●Attention to detail oriented

●Accountability and ethical conduct

●Analytical

●Deadline oriented

●Customer focus

●Computer literate

EDUCATION

Graduate 07/2023 Postgraduate Certificate in Education University of South Africa

oCurriculum Studies

oInclusive Education

oTeaching Senior Phase and FET Phase

Graduated 06/2018 National Diploma in Economics Tshwane University of Technology

●Econometrics

●Financial Accounting

●Financial Management

●Statistics, Communications

●Applied Economics

●Economics ( Financial Markets and Instructions)

●End User Computer

Graduated 12/2014 Matric/ Grade 12( Bachelor's pass)

●Accounting

●Mathematics

●English

●Physical Science

●Life Science

●Setswana

EXPERIENCE

07/2021 – 08/2022 ASSISTANT, MAKGETSE SECONDARY SCHOOL – Pretoria, Gauteng

●Providing proper solutions to the clients

●Engage with clients professionally

●Resolve clients complaints

●First point of contact to solve queries

●Maintain clients relationship

●Timesheets management

●Minute taking

●Prioritizing client’s needs

●Processing orders, forms and applications

●Answering and directing calls to other relevant departments

●Scheduling of meetings

●Drafting of reports

●Typing of letters

●Making copies of documents and activities

●Perform other administrative duties as required

●Filing of documents

●Clean desk policy

●Keeping register records up to date

●Answering and directing calls to other relevant departments

●Attend to visitors and direct them to their designated area

●Taking and recording messages for someone in his/her absence

●Journals

●Transactions

01/2021– 06/2021 ASSISTANT, KUDUBE PRIMARY SCHOOL – Pretoria, Gauteng

●Calls to service providers and parents

●Assisting the HOD with filing and organizing

●Capturing information and data on SA-SAMS

●Arrange traveling transport

●Making bookings for meetings

●Debtors and Creditors

●Cashbook

REFERENCES

Name : Ms Mathibe Phenyo

Position : Head of Department

Contact details : 073-***-****

Name : Mr Vincent Digono

Position : HOD

Contact details : 076-***-****

Name: : Mr Ntuli VJMS

Position : Principal

Contact details : 082-***-****



Contact this candidate