ELIZABETH ESHOM

SUMMARY

• Provides excellent customer service with diplomacy and dedication

• Competitive and Highly Motivated

• Energetic professional with great interpersonal, verbal and written communication skills

• Experience in a Fast-Paced Work Environment

• Computer proficient, Microsoft Word, Excel, PowerPoint, Microsoft Office, Microsoft Spreadsheet

• Proficient with Empower

• Proficient with Kronos

• Ability to Lead and Train in a Professional environment

• CCA, Associates in Business Management, Associates in Psychology, North Carolina Cosmetology

• Educator License, CNA, Medication Technician, End of Life Care Coordinator

CONTACT

E E

18503 E Carriage Way

Queen Creek AZ 85142

ad1owy@r.postjobfree.com

602-***-****

• Ability to manage large groups

• Acquired learning mechanisms’

in adults Ability to lead

Caregivers in proper End of

Life care.

• Alzheimer’s and Dementia

Care

• Management in both Salon and

Nursing

• Home environment

• Unit dose process

• Proper medication dosing

• Adverse medication reaction

Procedures

• Inventory control

• Computer skills (MS Word, MS

Excel)

• Typing (40 wpm)

• Training and professional

development

• CPR and First Aid

SKILLS

WORK EXPERIENCE

Lead Agent/Supervisor Apr 2015 - July 2018

FASC Retail Support

Revana FedEx Department Tempe, AZ

• Set up New FASC’s

• Plug in Pricing for Ground and Express services

• Provide excellent customer service while meeting company goals

• Assist FedEx with removal of pricing for Canceled accounts

• Set up regular scheduled Pick-up’s for Ground and Express Services

• FASC Customer Support

• Handle any customer escalations

• Create Job Aids for FASC procedures

• Serve as a subject matter expert for Tempe FedEx Trainer

• Side by Side Coaching

• Submit Timecards to Payroll

• Provide disciplinary action when needed

• Completing Client driven projects in a timely manner

• Handle all Client Communications

• CCA

• Hospice End of Life Care

• HIPPA Certification

• CPR Certification

CERTIFICATES

WORK EXPERIENCE

Manager Mar 2014 – Mar 2015

Sport Clips Winston-Salem, NC / Gilbert, AZ

• Making Employee Schedules

• Ordering Inventory

• Providing quality haircuts in a Sports environment

• Assisting Customers and Employees with any questions or complaints Medication Technician Sept 2011 – Feb 2014

BeeHive Assisted Living of Apache Junction Apache Junction, AZ

• Passed out daily medications to 52 Residents

• Assisted Caregivers with residents daily living skills

• Conducted beginning and ending shift Narcotic Medication count

• Shift Lead of 6 Caregivers

• Processed incoming medications from pharmacies

Cosmetology Educator Jan2007 – Sept 2011

Regency Beauty Institute Winston-Salem NC

• Teaching basic fundamentals of Cosmetology

• Assisting Students with learning self-confidence

• Demonstrating all Cosmetology skills.

• Administering Skills tests.

• Applying Grades.

• Creating PowerPoint presentations to apply to lesson Plan Hair Stylist Jan 2005 – Aug 2006

Raffles’ Salon & Spa Yadkinville, NC

• Checking Customers in/out

• Providing Quality Haircuts

• Providing quality Color Services

Bermuda Run Assisted Living CNA Nov 2002 – Jan 2005 Clemmons, NC

• Assisting Residents with Activities of Daily Living

• Providing quality end of life care

• Promoting a safe living environment for residents with Alzheimer’s and Dementia

• Associates of Psychology

• Associates in Business

Management

DEGREES

• Cosmetology

• NC Cosmetology Educators

License

• Medication Technician

• CNA

• Caregiver

LICENSES

Oct 2019 DeVry University CCA

3.93 GPA

Aug 2008 – May 2012 University of

Phoenix

Mar 2004 – Dec 2004, Aug2006 –

Nov2006 The Cosmetology

Institute

EDUCATION

REFERENCES

Dan Ruley - Tempe FedEx Trainer

480-***-****

Contact this candidate