TAMIKA Y. THOMAS

ad1owi@r.postjobfree.com

www.linkedin.com/in/tamikaythomas

Greater Florence area, SC

PROFESSIONAL SUMMARY:

Versatile Health Coordinator with a decade of impactful experience in healthcare, community health, and research. Adeptly skilled in active listening, strategic execution, and effective communication with senior leadership. Known for adaptability and embracing new territories. Currently pursuing SAP Technology Consultant and IBM Data Science Professional Certificates on Coursera to fuel continuous professional growth.

SKILLS:

Tools: Microsoft Office (Outlook, Word, Excel, PowerPoint, SharePoint, Teams), Microsoft Project, Google Workspace, Apple iWork, Notion, Adobe Acrobat, Zoom, Monday.com, Typeform

Leadership: Detail-Oriented, Critical Thinking, Ideation, Planning, Organization, Solution-Oriented

Certifications: Yellow Belt Certificate, Continuous Improvement Academy at SCDHEC (2020)

WORK EXPERIENCE:

Project Associate Jan. 2022 - Dec. 2022

Shapiro + Raj, Life Science Practice Chicago, IL (Remote)

-Led over 15 qualitative research studies for major clients, including AbbVie, Genentech-Roche, and Janssen, generating actionable insights that enhanced brand awareness and refined product messaging.

-Designed compelling project materials, including screeners, discussion guides, stimuli, and questionnaire programming, to facilitate the recruitment of targeted participants and gather valuable feedback aligned with clients’ research objectives.

-Proactively collaborated with project leaders, contributing strategic insights and analysis of both qualitative and quantitative data, culminating in the development of data-driven reports presented to clients.

-Achieved outstanding project impact, driving meaningful outcomes and earning recognition for exceptional contributions.

Project Coordinator Jan. 2017 - Dec. 2021

South Carolina Dept. of Health and Environmental Control (SCDHEC), Community Systems Team Florence, SC

-Executed targeted education and delivered technical assistance in diabetes, cancer, tobacco prevention/cessation, and oral health for community organizations, coalitions, and residents, achieving impactful outcomes.

-Spearheaded coalitions across three counties to conduct Community Health Assessments (CHAs) using the Social Determinants of Health model, collecting local health data and uncovering insights into health drivers, inequities, and disparities.

-Orchestrated comprehensive Community Health Improvement Plans (CHIPs) for coalitions, employing policy, systems, and environmental (PSE) change strategies to elevate awareness and drive tangible health improvements among county residents.

-Recognized with the Regional Impact Partner plaque for outstanding contributions in Health Education and Collaboration.

Project Coordinator (temporary) Feb. 2016 - Nov. 2016

University of South Carolina, Research Prevention Center Florence, SC

-Spearheaded operations at the research field office for the Food Access and Family Food Shopper Study in the Florence County study area, overseeing participant research interviews focused on evaluating dietary intake, food access, and perceptions of the community food environment.

-Systematically collected and organized participant responses to create a well-structured and insightful final report.

Project Coordinator (temporary) May 2015 - Jan. 2016

University of South Carolina, Core for Applied Research and Evaluation Kershaw, SC

-Empowered and guided Community Health Workers (CHWs) within the Livewell Kershaw project to successfully connect with uninsured residents, addressing healthcare needs and overcoming critical barriers.

-Optimized the screening process of CHWs by implementing the Model for Improvement (Plan-Do- Study-Act (PDSA) cycle), ensuring a more efficient and comprehensive approach to reaching and screening residents.

-Formulated targeted questionnaires for CHWs and facilitated engaging community advisory board sessions to actively seek feedback from residents, enhancing access to care and fostering positive community health outcomes.

-Collected valuable insights and data, skillfully synthesizing findings into quarterly reports that played a pivotal role in shaping project adaptations and guiding its strategic direction.

Career Break Jan. 2014 - Dec. 2014

Furthered education in the Public Health field

Patient Account Coordinator (contract) Nov. 2007 - May 2013

MedAssist, a Firstsource Company Florence, SC

-Successfully conducted over 100 weekly patient screenings, both in-person and via phone, on behalf of a local hospital, identifying uninsured individuals in need of healthcare or financial assistance.

-Guided eligible patients through the enrollment processes for Medicaid, Social Security Disability, and Hospital Compassionate Care, effectively reducing medical costs and ensuring ongoing access to care.

-Carefully documented comprehensive notes in Meditech, Siemens, and CUBS hospital application systems, ensuring a streamlined and -efficient follow-up on patient accounts.

-Implemented and maintained a thorough continuous quality improvement process to optimize the effectiveness of patient screening, resulting in a 20% increase in hospital revenue.

-Recognized with the Service Excellence award for consistently delivering outstanding customer service to both staff and patients.

EDUCATION:

University of South Carolina, Certificate of Graduate Study, Public Health, Columbia, SC

University of Phoenix, Master of Business Administration, Healthcare Management, Online

Clemson University, Bachelor of Science, Economics, Clemson, SC

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