Retail Fulfillment Manager
Resume:
Steven C Gugliotta
**** ******* **, *********, ****, 44056
Email: **********@*****.***, Phone: H: 330-***-**** M: 216-***-**** Positions:
Maintenance Manager / Pressroom Color Manager / Retail Fulfillment Manager: September 2022- Present:
Track and document condition of equipment
Track repair status and follow-up on repair orders
Track parts inventory
Review with press crews on press related issues / problems
Color manager for customer Ok’s
Utilizing experience from retail fulfillment operation previously along with focus on process improvement to create efficiencies that will benefit the company and customers.
Coordinate customer inventory and shipping of product on time.
Scheduling of jobs for accurate workflow
Retail Fulfillment Manager:
October 2018- September 2022:
Utilizing experience from retail fulfillment operation previously along with focus on process improvement to create efficiencies that will benefit the company and customers.
Coordinate customer inventory and shipping of product on time.
Scheduling of jobs for accurate workflow
Crew management for efficient output
IGEN Digital Press Operator:
August 2018-September 2018:
Set up and processing jobs to produce digital printing. Customer Care Coordinator / ISO Coordinator:
November 2016-August 2018:
Responsible for multiple customer contacts by coordinating sales orders, quotes and forward to scheduling.
Verified supplies were ordered and received to maintain workflow for scheduling.
Coordinate schedule with sales and customer.
Verified shipping info and delivery destinations were accurate.
Processed the transition to ISO 9001:2015 certification in December 2017.
Perform internal audits of all departments.
Outwork Coordinator / ISO Management Representative March 2015 – October 2016:
Responsible for coordinating outwork and contact of all outside vendors and established as the single point of contact to verify workflow to maintain ship dates.
Developed a daily reporting system from all of our outside vendors along with verifying schedules, problems with a product we delivered, accurate PO's complete along with periodic scheduling updates.
ISO / Quality control reporting for all departments along with monthly updates. Plant Manager Third Shift
April 2013 – February 2015:
Manufacturing manager on third shift to help with the expanding area of finished product delivery with multiple accounts.
Responsible for personnel in multiple departments to manage work schedules to complete on time.
Retail Fulfillment Manager/ ISO Management Representative March 2011 – March 2013:
Responsible for coordinating with our retail customers products and printing needed in a timely manner. Coordinating with two shifts to schedule and ship finished product. Plant Manager Third Shift
February 1999 – February 2011:
Manufacturing manager on third shift to help with the expanding area of finished product delivery with multiple accounts.
Responsible for personnel in multiple departments to manage work schedules to complete on time.
Worked at 6 sigma training and implementation in multiple departments and projects. Web Pressroom Manager:
August 1996- January 1999:
Responsible for maintaining crewing and workflow for three web presses.
Responsible for coordinating charting and production reviews, crew evaluations.
Monitoring and maintaining press maintenance, parts and supply ordering.
Worked on several press installations and startups. Web Press Operator:
January 1985- July 1996:
Responsible for production management and running of web press with a crew of 4.
Customer OK’s and maintaining and troubleshooting of main and auxiliary equipment on the machine.
Web press crew team participant
October 1978-December 1984:
Started as web press helper and worked up through various positions on the press line. Education:
Graphic arts technical foundation (GATF) web press training – Pittsburg, Pennsylvania
Heidelberg web press training center Nashville, Tennessee
Six Sigma Training Green Belt- Cuyahoga Corporate College, Cleveland, Ohio
ISO 9001 Lead Auditor Training - Cuyahoga Corporate College, Cleveland, Ohio Experience:
OSHA and Safety Training
Data Processing and Analysis
Scheduling and Work Flow Capacity Planning
Six Sigma Methodology
Budget Development and Cost Control
Microsoft Office
References:
Jay Jones Ken Smith
***********@*****.*** *****.***@*****.***
Dennis Buchko
Chris Staufer
Todd Harper
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