Imani J. Davis

Marketing Specialist - Creative Consultant - Brand Coach

DIGITAL PORTFOLIO: https://prezi.com/i/sqdvn5yvm6wz/

. . .

470-***-****

ad1ov3@r.postjobfree.com

Forsyth, Ga 31029

EDUCATION & AWARDS

BACHELOR OF FASHION (B.S.) IN MARKETING MANAGEMENT, ATLANTA, GA The Art Institute of Atlanta, December 2022

SKILLS

Multicultural Marketing

Client Management

Brand Coaching

Trendspotting

Event

Planning/Sourcing

LINKED IN: Imani Davis LinkedIn

CAREER OBJECTIVE

Highly motivated and creatively-driven maven with a passion for blending innovative marketing strategies with the dynamic world of fashion. Possess a strong foundation in marketing principles, combined with a keen understanding of the ever-evolving trends and consumer behaviors within the fashion industry. Adept at utilizing a variety of digital platforms and traditional marketing techniques to maximize brand visibility and engage target audiences. Proven ability to collaborate effectively with cross-functional teams, contributing fresh perspectives and strategic insights. Eager to contribute my energy, adaptability, and knowledge to a forward-thinking fashion brand seeking to captivate markets and make a lasting impact. INTERNSHIP

PERSONAL ASSISTANT, Atlanta, GA

NADIA DURHAM, September 2016-January 2017/ September 2022-December 2022

• Responsible for managing the client calendar, ensuring that all client calls and appointments were scheduled and organized efficiently.

• Inventory Management.

• Overseen Social Media Platforms including Instagram, emails & Facebook by creating and executing marketing campaigns to promote boutiques products & engage with future customers.

• Personalized service of house call pick-ups for high-end clients to enhance their experience.

• Assisted in inventory placement and planning, discounted products & replenished website.

• Coached me on brand awareness, how to market my own brand, the best market & events for vendors. EXPERIENCE

KENDRA SCOTT BRAND MANAGER, Macon, GA

Dillard’s, Current

• Drive sales and market to gain more business for brand.

• Overseen all private party events at Dillard’s & pop-up shops off the premises for Kendra Scott.

• Visual Merchandiser for all display windows & backstock.

• Personal shopper and maintained clientele & updated clients on new items & events.

• Communicated with buying office on what’s selling & what’s not. BUSINESS BANKING SPECIALIST, Pittsburg, PA

PNC BANK, March 2022-August 2023

• Marketed higher financial channels to upgrade clients to gain more business for credit card & checking accounts.

• Oversaw the day-to-day Loans for business equipment & Line Of Credit accounts to assist clients on money management & borrowing against their credit lines.

• Assessed Credit Card Payments & reports reached out to clients on updated contact information & implementing ways to invest their money for a higher credit limit.

• Any debit card issues such as cancellation or ordering new cards & examined fraudulent activity on clients’ accounts & assisted with next steps upon closure.

• Handled account closures & making sure clients are meeting our requirements to keep a healthy relationship with PNC.

• Achieved high productivity and quality of client satisfaction & needs. CUSOMER CARE SPECIALIST, ATLANTA, GA

Macy’s/Bloomingdale’s: September 2021– March 2022

• Assist customers with personal shipping via online.

• Dispute any situations regarding missing orders or delayed orders.

• Assist with in-store pick up of orders placed online.

• Educated customers with all upcoming sales such as how they are applied & eligibility. CUSTOMER SERVICE RETENTION SPECIALIST, ATLANTA, GA State Farm Insurance, September 2020-August 2021

• COVID-19 Oversee billing concerns & assisted with hardship program. Took payments for policy holders & issue refunds if qualified.

• Suspend or reactivate policies that did not meet the requirements.

• Answer any customer service questions pertaining to policies, basic claim questions, online requirements & agent information.

• Online access assistance.

ERS/GLASS/ACCIDENT TOW/BILLING SPECIALIST, MACON, GA GEICO, June 2017-February 2019

• Addressed any concerns for policy holders when vehicles were disabled.

• Handled 60+ calls daily with duties including reimbursements, cancellation services, and presenting relevant product information.

• Disputed any conflicts with products and service conducted for policy holders.

• Assist providers with billing statements, negotiate to make sure they are billed correctly.

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