Customer Service Data Entry
Resume:
Williams *
Taylor
Williams
Address:
Lancaster, TX 75134
Phone Number:
Email Address:
ad1ouj@r.postjobfree.com
PROFESSIONAL SUMMARY
I am a dedicated, college student with 6 years of work experience under my belt. I finished my Associate’s degree at Eastfield College. I am currently pursuing nursing school in Chicago, Illinois. I've worked in stores, warehouse environments, and with the elderly and young children. I'm absolutely big on being a people's person. I work great in groups or by myself, depending on the task at hand. SKILLS
• Dependable and Punctual
• Organized
• Collaborative team player
• Active listening skills
• Money management
• Time management
• Computer skills (Typing, PowerPoint, Data Entry)
• Package Handling
• Cashier
• Caregiving/Babysitting
• Customer Service
• Stocking
Williams 2
EXPERIENCE
Babysitter
10/2015 to 10/2016
Milwaukee, Wisconsin
• Worked as a regular babysitter for 3 families, with children from the ages of 5 to 12.
• Created and engaged in activities to help improve the children's communication and engaged learning skills.
• Read at least 2 books a week with the children.
• Prepared healthy afterschool snacks and cleaned up after the children before their parents arrived home.
Grocery Associate- Kroger
10/2016 to 03/2017
Nashville, Tennessee
• Assisted customers in finding specific grocery items.
• Called for department assistance based on customer requests.
• Demonstrated clear knowledge of merchandise.
• Greeted all customers with warm, friendly welcome.
• Performed duties as needed, including cashier, bagger, and cart stocker.
• Walked customers to their car, to help them load their groceries. Caregiver- All About Care
04/2017 to 06/2017
Nashville, Tennessee
• Served as personal Caregiver for up to 4 patients on a rotating basis, assisting with daily living needs such as cleaning and personal care.
• Provided protective supervision for patients with cancer and Alzheimer's Disease.
• Conducted meetings with hospice. Used e-mails, instant messaging, and phone calls to ensure quick and efficient communication regarding each party's families and schedules.
• Supplied full-time monitoring, taking of medications, bathing, and feeding. Assisted with medical equipment such as wheelchairs, blood pressure, and insulin shots.
• Advocated with my agency on the patient's behalf. Stayed up to date on relevant laws and regulations to ensure patient/client safety and comfort.
Cashier- Champs
07/2017 to 11/2017
Mesquite, Texas
• Built loyal clientele through high-level of customer satisfaction, with rewards points and different incentives
• Stocked merchandise and cleaned the store before, during, and after store hours.
• Counted cash drawer at the beginning and end of each shift.
• Educated customers on product features.
• Handled inbound calls weekly, answering customer inquiries and resolving issues
• Managed busy registers with over 100 customers per day. Package Handler/ Package Clerk- United Parcel Service 08/2017 to 03/2020
Mesquite, Texas
• Disposed of any damaged material and immediately report to warehouse manager
• Ensured safety of all warehouse employees by carefully moving heavy materials, identifying and reporting hazards and attending weekly safety meetings Williams 3
• Maintained excellent physical ability in order to lift heavy materials for 4 to 10 hours a day
• Organized products in warehouse according to category and size to prepare for future shipments
• Transported products to proper storage area using pallet jack
• Went in data system to correct addresses, shipment days, etc. on packages.
• Ensured packing labels were clear and correct.
Lead Sales Associate- Dollar General
04/2020 to 08/2020
Forney, Texas
• Built rapport with customers by offering friendly, knowledgeable, and supportive customer service.
• Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases.
• Gained in-depth knowledge of company’s product offerings to provide reliable and trusted assistance to customers daily, helping them make informed decisions.
• Increased add-on sales by becoming a master of the store’s inventory, suggesting different items that fit customer needs quickly and efficiently.
• Broke down and removed empty boxes in stock room.
• Maintained knowledge of all current promotions, as well as payment/exchange policies.
• Managed inventory and restock as needed.
Caregiver- PC Home Health
03/2021 to 05/2022
Dallas, Texas
• Performed light housekeeping duties such as washing and folding clothes, sweeping, meal preparation, etc.
• Assisted clients with bathing, clothing, bathroom needs, and transporting them to/ and from appointments.
• Cared for 2 or more clients on a weekly schedule.
• Discharged medicine to patients on a daily and weekly basis. EDUCATION
High School Diploma
Graduated in 2017
Hillsboro High School
Nashville, Tennessee
Associate’s Degree: General Studies
Graduated in 2022
Eastfield College
Mesquite, Texas
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