Patient Care Customer Service
Resume:
Natalyne Rodriguez
Los Angeles, CA *****
*************@***********.***
Seeking a challenging position in a reputable clinic where I can utilize my knowledge and experience to provide exceptional patient care and contribute to the overall success of the practice. Work Experience
Chiropractor Assistant
Spinatomy Disc Centers - Culver City, CA
November 2022 to October 2023
• Work closely with chiropractors to provide excellent patient care
• Set patients up with proper modalities, perform therapies, and follow chiropractors' recommendations for treatment plans
• Perform administrative tasks, including scheduling appointments, managing patient records
• Assist with patient valuation and report findings to the chiropractor for The further evaluation, adjustments, review of records and discharges
• Conducted massage therapy sessions to assist in pain relief and relaxation for patients.
• Maintain a clean and organized clinic environment to ensure a safe and comfortable atmosphere for patients
• Trained and supervised new chiropractor assistants, ensuring that they adhered to clinic protocols and provided quality care
Education
United Health Care Career College
Skills
• Excellent communication and interpersonal skills
• Empathetic and compassionate approach to patient care
• Ability to work independently and as part of a team
• Strong organization and time management abilities
• Attention to detail and accuracy in maintaining patient records
• - Ability to perform therapies, including ultrasound, electrical stimulation, and massage therapy
• Customer service
• Administrative experience
• Spanish
• EMR Systems
• Phlebotomy
• Experience Administering Injections
• Medical Billing
• Vital Signs
• Medical Scheduling
• Venipuncture
• Phone Etiquette
• Medical Office Experience
• Anatomy Knowledge
• HIPAA
• Medical Terminology
Certifications and Licenses
AED Certification
Certified Medical Assistant
CPR Certification
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