Laura Bellamy

**** ****** **** **** ********, MD 21045 304-***-**** ad1ou4@r.postjobfree.com

HUMAN RESOURCE COORDINATOR

OBJECTIVE SUMMARY

Motivated individual with excellent customer service skills. Seeking a support or management position: excellent interpersonal, organizational, and coordination skills. Management professional, experienced at working in fast paced, high pressure environments demanding strong organizational, technical, and communications skills. Trustworthy, dedicated, committed to strong customer service with both internal and external customers. Proficiencies include executing projects on time, meeting and exceeding goals. Offering an exceptional ability to work under pressure and deliver innovative improvement strategies to meet organizational objectives.

KEY AREAS OF EXPERTISE

Medical Assistant Services

Home Health Care Operations

Customer Service

Complex Problem Solving

Team Building Player

EMPLOYMENT EXPERIENCE

Admin/HR/Payroll Support

Aug 2021 – Present Auto Warehouse Company, Jessup. MD

Processing weekly payroll for hourly associates.

Produce weekly and monthly payroll /benefits report.

Assist with day-to-day operations and special projects as needed.

Preform office and clerical duties as necessary.

Process required documents for payroll, health insurance, and benefit plans.

Performs customer service functions by answering employee requests and questions.

Complete, verify, document and maintains employee’s files.

Conducts audits of payroll, benefits, or other HR programs.

Assists with the hiring and terminations process.

Prepare new-employee files and performs other duties as assigned.

Allocate time and attention for 3 time a week for hourly associates.

Works with upper HR team members in weekly meetings for processing benefits and payroll issues and concerns

Medical Code Clerk

2019 – Mar 2020 Medical Superior, Ellicott City, MD

Responsible for update patient records with standardized information needed for data management and billing purposes

Responsible for translating physicians' reports into useful uniform medical codes.

Ensured all pertinent information is coded appropriately to ensure consistency and accuracy.

Complete, verify, document and maintains employee’s files

Implemented procedures to avoid issues with patient’s services.

Home Health Care Provider

2015 – 2019 Loved Ones Home Health Care, Charleston, WV

Monitors patient well-being by observing physical and mental condition.

Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.

Assists patients by providing personal services, such as, bathing, dressing, and grooming.

Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.

Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping.

Records patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions.

Maintains a safe, secure, and healthy patient environment by following asepsis standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards

Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.

Enhances service reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Medical Assistant

2014-2016 Women and Children’s Hospital Family Care, Charleston, WV

Register patient in to the office collect information to update chart.

Made sure patient insurance information is verified.

Collected Co Pay payments and Collection payments to send to billing department.

Checked patient out of clinic when patient is ready for check out.

Scheduled patient’s appointments.

Scan medical records in the patient chart after the visit.

Scan medical information into charts once mailed or faxed to our office.

Prepared medical records for patient to pick up or receive before they leave the office.

Tally total number of patient seen in the office, total number of no showed appointments and rescheduled appointments for weekly quota.

Prepared all electronic medical records and electronic medical chart in Athena Health Net.

Medical Appointment Clerk

2013-2014 DSI’s contract with the US Army, Medical Appointing Services, National Capital Region for Integrated Referral Management and Appointing Center in Bethesda, Maryland

Scheduled appointments for the Military Medical Center.

Responsible for the overall scheduling function for the Medical Appointing Center.

Outstanding customer support to include phone support skills, attention to detail, and excellent record keeping abilities.

Used the following system on a daily basic CHCS, DEER and Outlook as well.

Scheduled a target number of appointments per week.

Assisted with Referral Management projects.

Support staff in assigned project-based work as necessary.

Word Processor III

2009-2012 IAP World Service, Walter Reed Army Medical Center Washington, DC/WRNMC Warrior Transition Brigade, Bethesda, MD

Prepared Administrative paperwork and morning reports daily to ensure that the mission is accomplished.

Compiled the Alpha Roster for Warriors and Cadre personnel at Brigade level.

Conducted Ward Pick for the Warriors as they were discharged and ready for pick for the wards. In/Out Process.

Maintained exceptional oral and written communication skills. Adaptable and flexible to handle short notice turnaround and special projects.

Provided Briefing to new and assigned warriors.

Prepared meal cards when required.

Trained on order for active duty Warriors enter the brigade.

Prepared Official Military documents for routing/submittal to obtain signatures, from Command Authorities; in Accordance with Army Regulation 25-50.

Photocopy Protected Health Information (PHI) and shreds confidential documents daily in accordance with facilities Health Insurance Portability and Accountability Act (HIPAA) polices for information management.

Responsible for carrying out activities pertaining to managing tracking system. Time and Attendance of appointments; collected and analyzed statistical data in a Shared drive.

Responsible for safe reproduction, transportation and storage of confidential Highly sensitive documents.

Compiled analyze annotate and retrieve Personal Assets Inventory (PAI) data.

Provided directory assistances to various departments within the Warrior Support center facility.

Compiled analyze annotate and retrieve PHI data from the Composite Health Care system (CHCS) and (AHLTA)Data entry, recording, status notifications, scanning, and mailing of documents

Reformatted existing data, edit current information, or proofread new entries for accuracy

Word Processor III, Medical Evaluation Board:

2007-2009 IAP World Service, Walter Reed Army Medical Center Washington, DC

Prepared Administrative paperwork and supplies as needed to ensure that the mission is accomplished.

Maintained exceptional oral and written communication skills. Adaptable and flexible to handle short notice turn around and special projects.

Prepared Official Military documents for routing/submittal to obtain signatures, from Command Authorities; in Accordance with Army Regulation 25-50.

Photocopy Protected Health Information (PHI) and shreds confidential documents daily in accordance with facilities Health Insurance Portability and Accountability Act (HIPAA) polices for information management.

Responsible for carrying out activities pertaining to managing tracking system. Time and Attendance of appointments; collected and analyzed statistical data in MEBBITs.

Responsible for safe reproduction, transportation and storage of confidential highly sensitive documents in a large Military Treatment Facility.

Performed numerous medical records functions to ensure record maintenance compliance was being maintained.

Compiled analyze annotate and retrieve PHI data from the Composite Health Care system (CHCS) and (AHLTA)

Preformed a variety of clerical and customer service functions: such as receiving visitors: patients and staff. Obtaining an Authorization and or a Revocation of Release of Patient medical records for all Army Medical Facilities, with appropriate dates and types of information, and signatures upon request.

Annotated the requests into the Medical Records Tracking tool, and ensuring that the requested documents are adhere to within the timeframe; per regulation and policy. Collected and organized data statistical for release of information. Requested authorized information for patients and staff. 25/30

Maintained working knowledge of policies, procedures and regulation governing Medical Records and Patient Administration Department.

Physical Therapy Administrator Assistant

2006-2007, Affinity Physical Therapy, Greenbelt, MD

Compiled and record medical charts, reports and correspondence, using personal computer via email, fax machines.

Responsible Correspondence Billing and Coding.

Scheduled and Confirmed patient diagnostic appointments, surgeries and medical consultations.

Orthopedic & Podiatric Tech

2005-2006, Mount Vernon Orthopedic & Podiatric Office, Alexandria, VA

Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations.

Compiled and record medical charts and filing.

Interview patients in order to complete documents, case histories, and forms such as insurance forms and receive co-pays.

Receive and route messages and documents such as laboratory results to appropriate staff.

Show patients to examination rooms and prepare them for the physician.

Medical Office Manager Assistant

2002-2005 Intern Medicine/ DR. Brown Cardiology, Washington DC,

Interviewed clients for emplacement for work.

Keep records or Materials filed or removed, using logbooks and computers

Add new material to file, and create new material as necessary.

Interviewed patients in order to complete documents, case histories, and forms such as insurance forms and receive co pays.

Show patients to examination rooms and prepare them for the physician.

Dispense medication that was dated.

Wrote out prescriptions for Doctor.

Scheduled and confirmed lunching briefing

Attended lunch briefing with doctor.

Tracked materials removed from files in order to ensure that borrowed files are returned.

Coal Mine Industry Filing Clerk

2000-2002 Kelly Temp Services, Adena Village, WVA

Help create and maintain filing material system.

Keep records or Material filed or removed, using logbooks or computers tracking systems.

Add new material to file as necessary.

Tracking material removed from filing room in order to ensure that borrowed files are returned with correct document.

EDUCATION

Graduated Dean’s List 2005: Medical Assistant, Everest Institute, Silver Spring, MD

Coursed Included: Patient Care and Communication; Clinical Assisting, Pharmacology and Body Systems; Health Sciences and Cardiopulmonary Resuscitation; Electrocardiography, Medical Ethics, Laboratory Procedures, Radiation Safety.

Ensuring patient booking and Scheduling were accomplished, while coordinating meeting and training outside department.

Performed various clinical and medical task; Injections, Phlebotomy, Urinalysis, Electrocardiograms, Vitals/Blood Pressure, Sterilization Procedures, Autoclaving, Draping and Positioning Bandaging, Removing Suture and Staples, and Laboratory Test, Patient Accounting; Insurance Billing and Coding, Medical Office Procedures.

Training:

HIPPA Privacy and Security Course

Medical Evaluations Board Database Systems Course

DISNEY Customer Service Training Instructor Lead Course

Eccentrics (Clinical Information Systems) Instructor Lead Course

Armed [Forces] Health Longitudinal Technology Application, AHLTA Technician Course

Department of Defense Composite Health Care System (CHCS) Course

Medical Records Tracking Tool, Computer Base Training and manually

Orthopedic Casing Course

Applied Skills

Clerical: Microsoft Word, Microsoft Excel, Power points, Appointment Scheduling, Medical Terminology,

Basic Billing and Coding, Medical Manager, Med iSOFT Office, Collection.

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