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Customer Service Security Specialist

Location:
Atlanta, GA
Salary:
35
Posted:
December 04, 2023

Contact this candidate

Resume:

ad1otu@r.postjobfree.com

850-***-****

Decatur, GA 30032

WWW: Bold Profile

Skills

• Access Control

• Cybersecurity

• Incident Reporting

• Customer Service

• Agile/Scrum Methodology

• API Design and Development

• KPI Tracking

• Sales Tracking

• KPI Analysis

• Sales Expertise

Websites, Portfolios,

Profiles

linkedin.com/in/andrew-nelson-

5b7525239

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. RemoteMode - Security Specialist

12/2022 - Current

Kaiser Permanente, Atlanta Metropolitan - POS Developer 06/2022 - 06/2023

Quart Consulting - QA Tester

05/2021 - 05/2022

Samsara - Security Specialist

05/2021 - 05/2022

Georgia Furniture Mart - Department Manager

Andrew Nelson

Summary

Experience

Assisted in developing disaster recovery plans to ensure business continuity in case of an attack or failure.

Maintained inventory of all installed applications, hardware components, and software updates.

Analyzed system performance data in order to optimize security controls for better efficiency.

• Performed debugging of existing codebase and fixed errors as needed. Used source control systems such as Git and SVN to maintain version control over projects.

Worked closely with QA teams to ensure that new features are tested thoroughly before release.

Developed automated test scripts for web-based applications using Selenium WebDriver.

• Created and executed automation test plans to ensure software quality.

• Designed, developed, implemented and maintained automated regression tests.

• Performed functional, integration, system and acceptance testing activities. Conducted security assessments of computer networks and systems to identify potential vulnerabilities.

Developed security policies and procedures for the organization in accordance with industry standards.

Reviewed system logs on a regular basis to ensure compliance with established policies and procedures.

02/2018 - 05/2021

Developed strategies to improve customer service and increase sales by 10% within 6 months.

Coached and trained new staff members, providing guidance on department policies and procedures.

Conducted regular performance reviews to monitor progress of individual employees.



Contact this candidate