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Human Resources Customer Service

Location:
Atlanta, GA
Salary:
25-35/hr
Posted:
December 04, 2023

Contact this candidate

Resume:

Luse M. Mundadi, MBA

Cell: 312-***-****

ad1otk@r.postjobfree.com

Leadership – Human Resources – Management

Human Resources solution focused professional seeking employment with a dynamic, goal-driven company in need of a versatile employee, who is willing to put time, effort, and hard-work in every day. I have proven expertise in training, benefits, recruitment, senior management support, and employee development. Possess outstanding interpersonal, customer service, and employee retention skills. I am eager to contribute my diverse background and talents to build a long term career and contribute to the company’s success.

Ability to create, build and retain relationships with employees on all levels in the organization

Capable of having the highest regard and respect for employees confidential information and integrity when dealing with employees matters

Strong verbal and written communication skills

Very organized with strong scheduling, planning and time management skills

Ability to adapt to any situation, environment, or culture of an organization

Guarantee company’s policies and procedures are maintained every day

Work diligently to assure all conflicts, issues and concerns are resolved in a timely

Software Proficiencies

Microsoft Excel

Microsoft Outlook

Recruitment (Taleo Cloud )

Microsoft Power point

Microsoft Access

Adobe (Reader/Acrobat )

Microsoft Lync

Microsoft Word

45WPM

HRIS(Kronos)

Cisco IP Phone

CTI Tookit Desktop Agent

Bswift portal

Salesforce(CRM)

ADP Enterprise

Oracle(PeopleSoft)

Professional Experience

Recruiter / Hiring Manager, Hirevelocity LLC August 2021- June 2023

Screens applications and selects qualified candidates. Schedules interviews; oversees preparation of interview questions and other hiring and selection materials. Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders.

Designing and implementing the overall recruiting strategy

Sourcing and attracting candidates by using databases, social media etc

Conducting interviews and filtering candidates for open position

Co-Owner/ General Manager, Bakaris Plant Based- Pizza June 2015- Until

Creating the vision, mission, goals, and plans of the business

Hiring, managing, and training the workforce of the business

Maintaining and repairing the property and equipment of the business

Marketing and selling the products or services of the business

HR Benefit Analyst Specialist, Devry Education Group September 2013- December 2013

Advised and Counseled employees on benefit related issues that include medical, dental, vision, life, flexible spending, disability plans, retirement, EAP, COBRA, LOA.

Assisted with open enrollment process by ensuring accuracy of employee communication materials

Calculated employees cost for FMLA, STD/LTD, and LOA

Administered quick solutions to employees by using ADP enterprise, sales force, and bswift to confirm benefit elections

Maintained and retained employees to stay enrolled into the companies benefits program

Researched new alternatives for the employees who had to use State exchanges and Affordable Care Act as Medical coverage

Analyzed data and contracts with healthcare providers such as UHC, Cigna, EyeMed vision, Metlife, and Fidelity

Conducted employee new hire and benefit elections/orientations

Answered employee questions and resolved issues related to company benefit plans, policies, and procedures

Sr. Case Analyst, Direct Student Relief April 2013- August 2013

Multi-tasked communication with potential clients to answer questions and provide referrals to account representatives

Protected discrete information related to employee relations changes in the organization, performances, and confidential information issues

Human Resource Asst. / Manager, Mariano’s Fresh Market January 2011- Dec 2011

Trained and developed 25- member staff team on front-end operations

Boosted employee relations through creative training techniques

Supported and promoted company’s mission, vision, and values in daily activities

Helped improve employee morale by strategically devising break periods that fit employee needs

Conducted daily performance reviews on staff

Managed orientation for Grand store opening and new incoming staff

Assisted company staff in solving human resource issues, served as the first point of contact for employees

Contributed in screening highly qualified candidates

Coached and Motivated staff to provide excellent guest service

Assisted with coordinating and executing learning and developing workshops

Human Resource Asst. / Recruiter, Xsport fitness August 2007- Dec 2008

Devised schemes to create business growth and effectively communicated with clients through excellent written, oral, and presentation ability.

Ordered and managed supplies, ordered office-staff lunches, handled phone calls and messages, incoming as well as outgoing.

Managed, organized and updated files, records, correspondence, charts and reports –office services such as: filing documents, printing reports and documents, stocking of equipment and supplies

Organized meetings and interview schedules on a daily basis

Education

Master’s in Business Administration (MBA), Concentration: Human Resources

Bachelors in Business Administration (BA), Concentration: Management

Robert Morris University Chicago, Illinois

References

Robert Currie, MBA

Chief Operating Officer at Aetna Better Health Illinois

312 -821-0524

Michael S. Caplan, MD

Department of Pediatrics, Chairman

ad1otk@r.postjobfree.com

847-***-****

Stephanie Lacey

Director of Metro, Secretary of State

312-***-****



Contact this candidate