Charlotte Nc -Willing to relocate to Texas

704-***-****

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LaSonja Collins

Professional Overview

A detail-oriented self starter with Office Administration,Customer Relations and program management experience . Utilizes time management skills, organization, and critical thinking skills to solve complex organizational tasks in addition to the ability to adapt to change. Also has the ability to learn new skills-sets quickly and pull from previous skills-set to accomplish business goals.

EDUCATION

AIU-American InterContinental University

July -2011 -Associate's (AABA) - Business

Administration

With Honors -GPA 3.85

March -2013-Bachelor's (BBA) - Business

Administration

Concentration: Human Resource

Management

Magna Cum Laude -GPA 3.82

March -2015-Master’s (MBA)-Business

Administration

Concentration: Project Management -GPA

3.64

Certifications and Licenses

NC -Business and Information

Technology Education Teaching License

-(6-12)

Microsoft Office Specialist

Certified: Word, Excel, PowerPoint,

Access

Adobe :

Graphic Design & Illustration using

Adobe Illustrator® CC 2015

Print and Digital Media Publication

using Adobe InDesign® CS6

EXPERIENCE

Stanly County Schools, Albemarle NC —Dean of Students August 2023 -July 2023

● Analyzed and tracked student data to effectively assign discipline and or pin point academic outcomes.

● Collaborated with an administrative team to develop policies and procedures for students and staff.

● Trained staff to effectively use Google docs, Spreadsheets and forms to document student activities .

● Sources, Reviewed and Interviewed candidates to effectively recommend staff for specific departments with a goal to increase proficiency scores. Results increase science scores by 30%.

● Communicated with parents and staff in-person, by email or phone regarding organizational functions.

● Developed and enhanced programs to increase learning curves and promote organizational growth .

● Handled logistics and requisitions for sports teams for Regional,State and Nationals competitions . August 2015 - August 2022 Charlotte Mecklenburg Schools, Charlotte NC — Business and Information Technology Instructor ( Harding University High)

August 2015 - August 2022

Trained and instructed students and staff to obtain occupational CTE certifications in Microsoft office and Adobe Software. In addition, educated students on the fundamentals of business basics .

● Developed learning activities aligned with the state curriculum .

● Assessed and analyzed data to effectively assign learning goals and targets for academic outcomes .

● Created real-world projects to utilizes and assess training targets that required the use of Adobe, Microsoft and Google software.

● Collaborated with various classrooms implementing the use of multimedia tools to complete assigned tasks.

● Built LMS course material while in a remote setting to effectively deliver online instruction .

● Maintained accurate and complete student records to communicate learning targets and increase customer relations .

Randstad/XPOLogistics-Hybrid Logistics Coordinator Jun2019- August 2019 -Summer Assignment

● Tracked shipments and processed payment information.

● Create logistics tracking documents and training manuals for new hire coordinators.

● Analyze logistic data for payment processing

● Communicate by email and phone regarding payment information and logistic documents .

● Sort and create reports for review during department meetings Charlotte Mecklenburg Schools,Charlotte NC -Behavior Management Technician

(Phillip O. Berry Academy )

August 2014- June 2015

● Responsible for analyzing student data to assess student behavior during school hours.

● Delivered weekly data report to effectively assign discipline or resolve recurring issues .

● Created reports to increase positive classroom management and pin-point problem areas school-wide .

● Developed academic tutoring programs to increase SAT/ACT scores,targeting secondary education .

Charlotte Mecklenburg Schools,Charlotte NC -Gradpoint Tutor I

( West Mecklenburg High)

September Sept 2013-June 2014

● Responsible for student usernames and password Management

● Assist students with resources for courses credit recovery and graduation requirements.

● Monitor online progression for various courses

Student First Academy Charter, Charlotte NC -Office Manager September 2013-December 2013

● Responsible for implementing a student database that tracks and reports student changes.

● Developed a student body count spreadsheet that updates class roster as new students enroll and withdraw.

● Developed tracking binders for every department including transportation, Class schedules, school overview, and staff emergency contact database. Automation Personnel Services,Charlotte NC- Staffing Coordinator July 2013 – September 2013

● Responsible for establishing client relationships, to effectively meet the staffing needs and temp needs of various companies and assignments.

● Sourced, Recruiting, Screened, drug testing, background checks and qualifying candidates for the hiring process.

● Hands-on relationships with clients and candidates, including applicant interviewing and E -Verifying candidates.

● Utilized the applicant tracking, payroll processing, and spreadsheet for the LI industry.

● Implemented training on ATS, eEmpact. ESSURE, PeopleNet, and Excel to reach organizational daily goals .

● Trained and prepared candidates for ProveIT skills testing. AdTech Staffing Services, Tucker GA- Junior Recruiter Nov-2012- July 2013

● Responsible for establishing client relationships, to effectively meet the staffing needs of various companies, which may be direct recruiting to implement the RPO process.

● Sourcing, recruiting, screening, and qualifying candidates for the hiring process.

● Implementing hands-on relationships with clients and candidates

● Daily Applicant tracking, spreadsheet updates, industry research along with marketing and posting jobs with a main focus in the IT and Telecommunication field .

● Software used for ATS are eCam VMS system, ICIMS,Excel, ProveIT and knowledge and tutorial training of Kenexa 2X Recruit for future use. Hire Velocity, Atlanta GA-Resource Specialist/Recruiting Coordinator March-2012-Nov-2012

● Provide administrative support to recruiters in the RPO process.

● Sourcing and recruiting qualified candidates,

● Daily applicant screening, interviewing, Scheduling and counseling employees for hiring managers.

Assurant Claim P&C Claims Dept,Atlanta GA- Customer Service Claims Representative

June-2011-March 2012

● Filing homeowners’ insurance claims for damage to the property.

● Updating insures with claim information, which may include payment break down and check amount.

● Informing insures of contact information for adjuster

● Routing calls from insures or lenders to the proper department. Crawford-GCCF, Atlanta GA,-Customer Service Claims Representative Nov 2010-May 2011

● Provide information to claimants that filed claims for the Deep Water Horizon oil spill.

● Maintained customer relationships and informed claimants of the status of their claim.

● Notify claimants of missing paperwork that was needed to file a claim

● Route account files to proper departments.

Retail Repair Services-Customer Service Coordinator Aug 2006-Jan 2009

● Process paperwork from night crews that repair Home Depot stores,

● Maintained various spreadsheets that obtain inspection and repair dates for stores.

● File paperwork that has been processed

● Answer customer service calls for the vendors that are repaired.

● Submit inspection quotes to Home Depot to finance a total repair job on a whole store or for a single job.

● Placing orders with a delivery date given by the logistics department

● Maintaining a daily and weekly recap of all jobs processed and completed within that week.

● Programs that are used: Excel daily, word daily, Navision and TMS system.

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