Tiffany Williams

Austell, GA ***** 404-***-**** ad1opx@r.postjobfree.com PROFESSIONAL

SUMMARY

Knowledgeable and dedicated customer service professional with extensive experience in Mental Health industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

SKILLS Client Retention

Care Planning

In-Home Assessments

Communications Strategies

WORK HISTORY CLIENT CARE COORDINATOR/BILLING 09/2021 to CURRENT TIFFANY WILLIAMS, Summits Edge Counseling

Provide general office support by answering phone calls, data entry, filing paperwork, assisting clients, and insurance verification/billing CUSTOMER SERVICE 08/2012 to 01/2021

BARTENDER, RUBY TUESDAY RESTAURANTS

Perform routinely, to guests by putting in orders, assisting with liquor orders, and training fellow team members.

ADMINISTRATIVE ASSISTANT 08/2004 to 08/2010

KNOWMAN’S LAND, LLC

Provide general office support by answering phone calls, data entry, filing paperwork, assisting clients, and writing/processing contracts. STUDENT PHONE OPERATOR 01/2003 to 08/2004

AUGUST, METRO ONE

Collect patient account payments, and perform medical insurance verification, pre-certification, and pre-authorization. EDUCATION Everest

CERTIFICATIONS PROFICIENT WITH MICROSOFT OFFICE QUALITY PUBLIC RELATIONS AND CUSTOMER SERVICE EXPERIENCE PRINCIPLE ADMINISTRATIVE SKILLS FEBRUARY 2010 – AUGUST 2012 EVEREST UNIVERSITY (ONLINE) BUSINESS ADMINISTRATION