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Customer Service Truck Driver

Location:
San Francisco, CA
Posted:
December 04, 2023

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Resume:

MARTIN UNGAR

Transportation Logistics Intermodal Transportation Specialist Warehouse Training and

Development

Vallejo, CA 94590

ad1ops@r.postjobfree.com

+1-707-***-****

Experienced driver and transportation supervisor with more than 30 years combined experience driving, managing, mentoring, organizing, and developing teams. Demonstrated history of working in Warehouse management, Inventory management, Transportation logistics, 3pl and Intermodal transportation.

I've developed a skill set directly relevant to transportation management. Much of my background has been in driving, managerial and leadership roles which allowed me to grow and utilize all my different skills.

I'm also very familiar with Load boards .123 DAT, Trucker Path, Direct Freight, Schneider, CH Robinson Amazon Relay Convoy just to name a few and negotiating with brokers I'm looking forward to taking my career to the next level. Authorized to work in the US for any employer

Work Experience

CDL Truck Driver (Commercial Drivers License Truck Driver) Kreitz Transportation - Napa, CA

February 2023 to Present

Delivering freight throughout the San Francisco Bay area in a 53 ft Dry Van. Also containerized freight from terminals in Oakland Ca Driver/Transportation Coordinator

GST Transport Inc - Oakland, CA

July 2018 to March 2020

United States

My position as a Driver Transportation coordinator primarily involved transportation of containerized freight in and out of Oakland Ca terminals, booking and scheduling all moves pertaining to Import and Export. freight,

Performed all tasks in relation to hiring new drivers, such as interviews, training and new hire paperwork. Managed 6 Intermodal bookings per week with 6 company drivers and 12 owner-operators through 3 terminal websites for ERD and LFD recycled material coming from and shipping to China while maintaining 100% customer satisfaction.

Provided excellent & timely customer service by providing accurate and detailed information to all parties requesting delivery status information.

Provided customer service by answering all phone calls on multiple line phone from all drivers, customers, vendors, and carriers.

Scheduled and supervised over 300-yard moves according to ERD, LFD and FIFO per month Reduced downtime BY 90% by scheduling intermittent inspections on 6 company tractors and 5 forklifts and all other equipment.

Entered over 200 transactions daily in real-time into (WMS) TMS for all company, owner-operators and outside carriers. while maintaining 99% accuracy.

Provided support in the yard moving containers in and out of docks for transloading and also weighing containers so that they were legal. Drove in and out of terminals when needed. Improved processes, team building, cross-functional training in all areas of the facility without stopping work which resulted in improved productivity and morale by 100%. Conducted weekly safety meetings to improve company safety and compliance while reducing work- related injuries.

Promoted safe work environment by conducting safety audits, attending company safety meetings and communicating with personnel on an individual basis Directed safety activities including new hire orientations, post-accident observations, safety meetings, and driver training.

Made myself readily available after hrs for any emergency that may arise. Transportation Supervisor

Quikpick Express

March 2016 to May 2018

United States

Performed all tasks in relation to hiring new drivers, such as interviews, training and new hire paperwork. Managed a team of 10 drivers and 6 warehouse personnel. Evaluated the performance of all new drivers.

Directed the daily activities of the warehouse and transportation department consisting of 10 drivers, 6 warehouse personnel,

Collaborated with customer service reps, account managers, owner-operators and all outside carriers. Directed and supervised the work and productivity of drivers and customer service reps within the transportation department.

Promoted safe work environment by conducting safety audits, attending company safety meetings and meeting individual staff members.

Directed safety activities including new hire orientations, post-accident observations, safety meetings, and driver training.

Provided customer service by answering all phone calls on multiple line phone from all drivers, customers, vendors, and carriers.

Verified logs, manifests, invoices, and orders for accuracy. Completed 100 or more data entry transactions daily for all inbound and outbound containers from 3 different terminals.

Provided excellent & timely customer service by providing accurate and detailed information to all parties requesting delivery status information.

Composed and answered 200 or more emails daily in Outlook. Kept record of all transactions for 10 company drivers and outside carriers on Excel spreadsheet.

Increased efficiency in route delivery by scheduling 10 drivers to start at different times which resulted in reduced overtime.

Maintained a fleet of 10 company trucks which delivered a total of 30 loads per day. Managed all outside carrier deliveries and pickups. Managed receiving, cross-docking, offloading, loading, inventory, and all incoming and outgoing material for all accounts.

Made myself readily available after hrs. to support any inbound or outbound deliveries that weren't scheduled during the week. Continued providing support in the yard moving containers in and out of docks and in and out of terminals when needed.

Owner Operator

Quik Pick Express, LLC - Oakland, CA

October 2011 to March 2016

United States

Owner-operator

Picked up and delivered to our facility or door to door Intermodal containerized freight. Familiar with DOT (Department of Transportation) regulations and procedures.

(49cfr)

Maintained hrs of service logs.

Responsible for BIT inspections and all maintenance for my tractor. Verified all bol, shipping documents, manifests, invoices, or orders for accuracy. Responsible for all deliveries to be made on time. Delivered exceptional customer service to all customers. Education

High school diploma

Skills

• Logistics Management

Third-Party Logistics (3PL)

Transportation Management

• Employee Evaluation

• Team Management

• Process Improvement

• Supply Chain

• Interviewing

• Cross docking

• Transloading

• Intermodal Transportation

• Team Building

• Outlook

• Excel

• Procurement

• Management

• Operations Management

• ERP Systems

• Computer Networking

• Freight Experience

• Negotiation

• Lean

• Warehouse Management

• Inventory Control

• Six Sigma

• Lean Manufacturing

• Strategic Planning

• Transportation management systems

• Supply chain management

• Driving

• Forklift

• Commercial driving

• Box truck

Links

http://www.linkedin.com/in/martin

http://www.linkedin.com/in/martin-u-429b1b153

Certifications and Licenses

CDL Class A

June 2020 to June 2024

CDL Class A

Air Brake Endorsement

Driver's License

Assessments

Attention to detail — Proficient

September 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Workplace safety — Proficient

September 2020

Using safe practices at work

Full results: Proficient

Work motivation — Proficient

September 2020

Level of motivation and discipline applied toward work Full results: Proficient

Sales fit — Proficient

September 2021

Measures the traits that are important for success in sales positions Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Familiar with Load boards 123, DAT. Trucker path, Direct freight and alos negotiating with brokers



Contact this candidate