Kathleen Junior

Cleveland, OH *****

ad1oor@r.postjobfree.com

+1-216-***-****

Customer focused with diverse work experience across many industries. Detailed oriented, multi- tasker

and hard worker that is comfortable working in a fast-paced environment and enjoys learning new programs and processes. Has excellent communication and people skills. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Human Resources Clerk

GPI Enterprises Inc. - Cleveland, OH

January 2022 to January 2023

Prioritize clerical task for the Cuyahoga County Sheriff's Department. Assist office supervisor and generalist with data entry in Outlook and Excel, filing, answer phones, answer questions at the walk-up window, professional appearance and work ethic

Peer Recovery Support

Cleveland Assessment & Treatment Services - Cleveland, OH June 2022 to August 2022

Assist with

Peer Recovery Support

C.A.T.S. Cleveland Assessment and Treatment Services - Cleveland, OH June 2022 to August 2022

Assist with direct in-person outreach, health and trauma approach to recovery, maintain healthy recovery setting in residents dorm, proper rapport with residents, family/resident liaison, upkeep and update all daily logs

Health Screener

GPI Enterprises Inc. - Medina, OH

June 2020 to February 2021

Ask state mandated questions to screen for covid-19 symptoms Take temperatures

Ambulette Driver

Midwest Medical Transport Company - Cleveland, OH

March 2019 to November 2019

Truck Driver

Super Service LLC - Grand Rapids, MI

January 2015 to March 2016

Self-employed Caregiver

Self Employed - Elyria, OH

2000 to 2015

STNA

Bradley Bay Health Center - Bay Village, OH

October 2010 to September 2011

Clerk

Amherst License Bureau - Amherst, OH

June 2007 to August 2008

Purchasing Clerk

Lorain County Commissioners - Elyria, OH

February 1998 to April 2000

Education

CDL A in Truck Driving

Tri-C Truck Driving Academy - Euclid, OH

May 2014 to August 2014

High school or equivalent

Elyria High School - Elyria, OH

September 1988 to June 1992

Skills

• Truck Driving (4 years)

• Van Driver (2 years)

• Customer Service (10+ years)

• Data Entry (8 years)

• Microsoft Excel (8 years)

• Microsoft Word (8 years)

• Scheduling (2 years)

• Wheelchair Assistance (4 years)

• Driver's Paper Logs (6 years)

• Laundry

• English

• Laundry (5 years)

• Housekeeping (5 years)

• Office Experience (6 years)

• Front Desk (3 years)

• Purchasing (3 years)

• Senior Care

• Caregiving

• Meal Preparation

• Vital Signs

• Food Preparation

• Medication Administration

• Delivery Driver Experience

• Time Management (10+ years)

• Home Care

• Patient Care

• Administrative experience

Certifications and Licenses

CDL A

Assessments

Customer service — Proficient

June 2020

Identifying and resolving common customer issues

Full results: Proficient

Home health aide skills — Proficient

June 2020

Providing care to patients in a home setting

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

CUSTOMER SERVICES

• Assisted more than 150 customers per month with various motor vehicle transactions at the Dept. of Motor Vehicle (DMV)

• Discussed defective or unacceptable goods and services with quality control personnel, users, vendors,

and others to determine source of trouble and take corrective action.

• Created necessary files and documents in Microsoft Office Word to manage correspondence ADMINISTRATION AND ORGANIZATION

• Prepared and issued driver registrations, license plates, driver's licenses and prepared required legal documents for submission to the proper agencies.

• Caregiver for elderly parents and managed their daily care including bathing, preparing meals, administering medication, doctors' appointments and handling financial transactions.

• Issued purchase orders to suppliers, confirmed delivery dates and verified quantity ordered and the correct pricing

• Analyzed weekly transactions and prepared monthly budget for Purchasing department

• Weekly budget performed in Excel for multiple county offices tallying available budget for purchase order request.

• Created a billing spreadsheet in Excel to organize available funds for Lorain non-profit organization for

homeless shelters

COMMUNICATION

• Exhibited excellent communication skills especially listening skills when dealing with and resolving more than 50 customer complaints to customers' satisfaction.

• As a STNA monitored and documented changes in client's' physical and psychological condition and provided updates to medical staff and family members

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