Objectives

To secure a position with a well established organization with a stable environment that will lead to a lasting relationship, Along with a position that will allow myself to enable my skills and knowledge of the job.

Experience:

Custom Made Meals 04/2019 - Present

Quality Assurance Technician for a well known Denver based company providing fresh oven ready entrées and appetizers for more than 15,000 grocery retail locations: Responsible for monitoring, inspecting, recollecting, and recording off all data that ensures all company standards had been met. More so monitor policies, and product safety and security as required by USDA.

AQP Mountain 05/2018 - 02/2019

Leasing Specialist: Presenting properties and provided amenities in a positive light to prospective tenants. Acting as a landlord for property owners and help them navigate the property market. Advertising available properties using a variety of media and promoting materials.

Wal-Mart DC. – Denver, Co 03/2016 – 11/2017

Personal Shopper: Stocked and replenished merchandise according to store merchandising layouts. Cleaned and organized the store, including the checkout desk and displays. Trained new associates each time we had a new onboarding crew. Shared best practices for sales and customer service with other team members to help improve the store's efficiency. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Followed merchandising guidelines to present visually appealing displays. Mentored new sales associates to contribute to the store's positive culture. Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner. Communicated clear expectations and goals to each team member. Worked with the management team to implement the proper division of responsibilities. Actively pursued personal learning and development opportunities. Determined customer needs by asking relevant questions and listening actively to the responses. Preserved a perfect attendance record for 17 months.

McDonald's – Golden, CO07/2001 – 05/2018

General Store Manager: Generated repeat business through exceptional customer service. Increased sales volume by 8% in less than 1 year. Trained and developed new associates on POS system and key sales tactics. Interviewed job candidates and made staffing decisions. Counted cash drawers and made bank deposits. Managed staff of 60 associates, 6 team leaders and 1 assistant manager.

Education:

High School Diploma: 1999

UNIVERSIDAD ATENEO DE MONTERREY PREPARATORIA - San Nicolás de los Garza, N.L.,

Mexico

GED:

Hamburger University - Oak Brook, IL

Certifications:

Food Safety up to date

Skills:

-Bilingual

-Excellent customer service

-Dependable

-Self motivated

-Team Player

-Positive Individual

-Always looking for areas of self-improvement

-Proactive

-Leadership

-Decision Making

-Communication

-Problem-Solving

-Managing Cross-Functional Teams

-Performance Tracking

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