Jasmine Robinson

Conduent Member Services Health, Equity,Apple Aetna Customer service

Portsmouth, VA 23702

ad1oo6@r.postjobfree.com

+1-757-***-****

Objective: to gain the expertise of a challenging position that will utilize past customer service experience, while developing critical interpersonal skills with both internal and external customers that will provide future advancement. Also, seeking to maintain and support a positive environment with an organization that fosters expansion and technical development. Willing to relocate: Anywhere

Work Experience

Bartender

Hilton Garden Inn Hotel - Suffolk, VA

May 2019 to Present

Safe ser, tips trained, mixologist licensed

Delta Marriott

Shaimen Management Group - Norfolk, VA

December 2018 to Present

High volume of cash and customers daily working of Restaurant and bar area, cash drops inventory etc. Shipping/Receiving Clerk

Massimo Zanetti Beverage USA - Portsmouth, VA

August 2020 to November 2020

Bartender

Norfolk Naval Base - Norfolk, VA

February 2018 to August 2020

Coffee wearhouse, fulfilling orders to be shipped out to companies Bartender

STRIPERS WATERSIDE DISTRICT - Norfolk, VA

June 2018 to October 2018

Daily OPERATIONS of Restaurant and bar high volume of cash and customers. Bartender

Chesapeake Conference Center - Chesapeake, VA

September 2014 to February 2018

Working with high volumes of cash an customers

Setting of banquet bar an back table

Setting of banquet room

Liquor inventory

Money drops

Bartender

Va. Live Restaurant, Lounge - Beach, Va, US

May 2013 to September 2013

Working with high volume of cash an customers

Maintain large customer base

Money drops at the end of the night

Daily working of bar area

Operate restaurant computer system Pos

Bartender

Club Vegas Sports Bar - Newport News, VA

December 2011 to April 2012

Responsible for running the bar area,

restaurant manager

D-Arena Sports Bar - Portsmouth, VA

April 2010 to February 2011

Bar Manager

Stock orders from, Hoffman Beverage Chesapeake Bay Co. Liquor orders from A.B.C. work with computer system restaurant manager

worked with high volume of cash an customers

Responsible for daily working of restaurant and bar and bar, opening a closing. Loan Officer

Aapex Mortgage of Virginia

January 2004 to September 2008

Review loan applicants and analyzes credit

Reports, and prepare and review loan documents.

Review and update and loan files.

Self- disciplined and self-motivated team player with leadership qualities. Promote the sale of and loan service.

Served as a liaison between customers and business partners. Loan Officer

Aapex Mortgage of Virginia - Portsmouth, VA

July 2007 to February 2008

Working on the computer system restaurant manager. Responsible for the ordering liquor for the business. Working with high volume of cash customer and the daily running of restaurant and bar area. Bartender and Manager

Harry Os - Beach, VA, US

October 2004 to August 2006

Stock orders, working with high volume of cash an Large customer base Computer system restaurant

Manage liquor orders keeping area sanitary

Daily working of bar area.

Bartender

Twenty One and UP, INC - Chesapeake, VA

July 2003 to October 2005

Working with high volume of cash

Maintain large customer base

Operate restaurant computer system Pos

Manage bar area

Stock orders

Bartender

The Alley Night Club - Newport News, VA

June 2002 to February 2004

Work with high volume of cash and customers

Stocking and setting up the bar

Money drops at the end of night

Daily working of bar area

Marketing rep

International Marketing Association - Beach, Va, US December 2001 to November 2003

Telephone Sales for outbound call center

Promote the sales of magazines, and Meet daily goals and quota, self motivated team leader. Marketing Rep

National Service Marketing Group - Beach, VA, US

April 1997 to December 2000

Telephone Sales for outbound call center

Promote the sales of magazines, and Meet daily goals and quota, self motivated team leader. Customer Service Representative

APPLE

February 2021

• Managed customer accounts

• Handled reservations

• Resolved customer issues

• Booked appointments for clients

• Worked in the inbound call center

• Responded to inquiries and issues

• Responsible for troubleshooting applications

Education

High school diploma in Nursing

Tidewater Community College - Norfolk, VA

2007 to 2009

Pharmacy Technician

Adult Learning Center - Beach, Va, US

2007

Master

Bartending School - Beach, VA, US

1998

High school diploma

Booker T Washington High School Norfolk

1996

Skills

• Bartender Experience

• Bartending

• Serving Experience

• Loan Officer Experience

• Outbound Sales

• Restaurant Management

• POS

• Adult Education

• Cold Calling

• Telemarketing

• Microsoft Office

• Credit Analysis

• Customer service

• Account Management

• Upselling

Certifications and Licenses

Licensed Mixologist

Present

Ramps

August 2019 to August 2023

ServSafe

July 2019 to July 2022

TIPS Certified

July 2019 to August 2023

Assessments

Bartending — Proficient

August 2019

Understanding, pouring, and mixing drink orders

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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