Payroll Manager Operations

Payroll Manager

EFFICIENCY OPTIMIZATION LEADERSHIP COMPLIANCE

Detailed-oriented payroll manager with a passion for precision and a track record for ensuring compliance, accuracy, and efficiency in multi-state payroll operations. A strategic leader who leverages technology and fosters teamwork to streamline processes and deliver results, consistently contributing to the financial success of organizations.

CAREER SNAPSHOT – Accomplished payroll manager with 15+ years of spearheading success in managing multi-state payroll operations. Adeptly navigating the intricacies of payroll administration, I bring a wealth of experience and expertise to optimize processes, ensure compliance, and propel efficiency.

Signature Achievements:

Pioneered the seamless implementation of several new payroll software systems, overcoming challenges and ensuring minimal disruption to operations.

Navigated a team through a period of increased workload, sustaining payroll accuracy during company expansions across multiple states.

Instituted impactful training programs resulting in a more skilled and adaptable payroll team, contributing to increased overall department efficiency.

Signature Strengths & Competencies

Payroll Management

Leadership & Development

Federal, State, and Local Tax

Employment Law

Standard Operating Procedures

Mapping & Process Improvement

Analytical & Problem Solving

Excel (V-Lookup & Pivot Tables)

Vendor Management

Time Management

Team Collaboration

Compliance Trends

Executive Experience

Cryofuture INC – Atlanta, Georgia 06/2023 -11/2023

Payroll, Billing, Collection, and AP Manager

Managed semi-monthly payroll processing for staff and daily payments to contractors. Developed comprehensive reporting systems for quarterly commission payouts. Established an efficient new hire checklist for onboarding, ensuring seamless integration and saving up to 2 days of productivity for new hires on day 1.

Created the new hire process and checklist by job to ensure new hires are up and running on day 1. Saving a loss of 2 days of productivity.

Processed semi-monthly payroll for staff and contractor payments daily. Ensured W9 was collected and stored.

Created reporting to generate quarterly commission payments

SnapCare – Atlanta, Georgia 04/2020 -05/2023

Payroll and Training Manager

In a pivotal role, I led the company’s strategic shift from 1099 contractors to W2 employees. Over a challenging 9-month period during the peak of the COVID-19 pandemic, I successfully managed a substantial increase in payroll, doubling weekly payments to over 4000+ clinicians. This included overseeing a remote team and coordinating with a field team for large orders. This experience showcased my strategic leadership, adaptability, and effective management of both remote and on-the-ground teams during rapid organizational changes and high-volume payroll processing under exceptional circumstances., Page 2

Professional Experience, Continued

In a startup setting, I engineered a streamlined process, ensuring the prompt receipt of all new hire paperwork before the first paycheck. This action-driven initiative optimized onboarding efficiency and elevated payroll accuracy.

Initiated and implemented a process for Guaranteed Hours to minimize payments to clinicians who did not qualify, resulting in substantial savings by eliminating thousands of unbillable guaranteed hours from being paid out.

Established a comprehensive Google portal for centralized storage of process documentation, enhancing accessibility and efficiency across the team.

Managing relationships with payroll service providers or vendors to ensure seamless integration and optimal service delivery.

Establish internal audit processes to ensure accuracy, completeness, and compliance in preparation for external audits.

Randstad – Atlanta, Georgia 10/2016 – 03/2020

Manager, Business Services Payroll, Billing, and Accounts Receivable

Led and developed two teams, providing training, mentoring, and facilitating monthly performance reviews. Directed payroll processing for 1000+ across multiple states, ensuring compliance with regulations and tax codes. Oversaw billing and accounts receivable, interfacing with customers, analyzing discrepancies, and steering weekly meetings to address late payment issues. Accomplishments include four successful system conversions, AR aging report implementation, and a reduction in DSO from 49.1 to 33.6 days.

Revolutionized operations by establishing weekly payroll deadlines, aligning with billing cycles, and enabling the team to process both seamlessly. This strategic initiative not only optimized efficiency but also generated substantial cost savings for the company, amounting to thousands.

Collaborated with SOX-compliant customers thoroughly assessing requirements. Scrutinized documentation for compliance and information accuracy. Addressed employee and client inquiries, providing timely and accurate information.

Assembled and cultivated efficient and dependable teams by delivering ongoing coaching, motivation, and fostering career advancement. Surpassed engagement survey 7.6 benchmarks with scores of 8.2 and above.

Led the successful transition from IBM Notes and managed two conversions from TKO, overseeing the seamless implementation of PeopleSoft 9.0 and Bullhorn.

TRC Staffing Services INC – Atlanta, Georgia Prior 2008 – 10/2016

Payroll, Billing Supervisor

Implemented robust checks and balance procedures, ensuring compliance with federal wage laws. Spearheaded daily check cycles, weekly invoicing, and reporting, weekly invoicing, adjustments, and EchoSign. Enhanced communication with recruiters and account managers by educating the team on the new front office system.

Reduced expenses related to printing, envelopes, and mailing by transitioning 98% of employees to direct deposit.

Collaborated with the IT department to create a report identifying instances of multiple timecards for an employee in a single week.

Acknowledged and honored with an Extra Mile Award in recognition of collaborative contributions and dedication to achieving collective goals.

Facilitated the provision of information to external auditors, ensuring transparency and cooperation in the audit process.

Education

DEGREE – Computerized Accounting Asher School of Business, Norcross, Georgia

Training – Crucial Accountability Powerful Presentations Situational Leadership

CERTIFICATIONS or LICENSES Lean White Belt Certified- Six Sigma Development Yellow Belt Certificate Randstad

Angela York

Duluth, Georgia, 30096 678-***-**** ******.********@*****.*** www.linkedin.com/in/angela-york

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