Kiana Murray

ad1oke@r.postjobfree.com

210-***-****

RELAVANT EXPERIENCE CAPTURED BELOW:

• Customer Service Facing, Community, Compliance, Education

EMPLOYMENT HISTORY

Citi Bank - Citigroup Technology Inc. (Texas) August 2021 - November 2023

Human Resources Specialist

• Be proactive point of contact for candidates, recruiters and hiring managers

• Serve as Subject Matter Expert in all areas of HR, recruiting, relationship mitigation & offers, including high volume hiring

• Manage workload through case management tool, to include offer letter generation, approvals and documentation process

• Ensure 100% compliance with all applicable federal, state and local regulatory requirements and guidelines, including those pertaining

to new hire forms requirements, immigration, and work authorization

2013 - 2023 *Self Volunteered* Animal Rescue

• Lived in Illinois, Florida, and Texas

• Rescued over an approximate total of 55 animals

• Relocate lost animal to found

• Use microchip scanners and collar tag

• Microscope slide and stool samples

• Skin scrape and put under microscope and slide sample to see if its ring or mange

• Lewer lock syringe without the bevel needle for dewormer

• Snapping snare and control pole

• Dog and cat/feral traps to safely relocate animals or bring them to safety especially if with litter

• Partner with wildlife for injured animals saved

• Foster birds, rabbits, squirrel, cats/litters, and dogs/litters until open vacancy for no kill facilities to intake

FEDERAL Contractor – FEDITC (San Antonio, TX) March 2020 - August 2021

Human Resources Compliance

• Negotiate pay, create, and extend offer letters

• Respond to Special Agent requests

• Multi-state, Federal, and International compliance

• Approve and process I-9 documents

• Benefits (Health, FSA/HSA, Dental, Vision)

• Manage accruals, FMLA, Personal Leave, Per Diem, & Leave of Absence Cases applicable to the state and federal law.

• Establish employment guidelines

• Document EEO complaints and resolve internal conflict

• Submit pay change or increases

City of San Antonio (Texas)

Analyst March 2018 - March 2020

• Allocate department expenditures

• Recognition of percentage fluctuations

• Establish goals and assess the department's performance

• Go to bid with vendors on restock, & analyze equipment, merchandise, and inventory, cost centers, and GL's

• Monitor and evaluate assigned projects

• Implementation of project management and preparation of written reports

• Assist with interviews and conduct reference checks

• Utilize training and development

• Process employee timesheets and verify daily routes

iHeartMedia, Inc. – iHeartRadio. (San Antonio, TX) October 2017 - March 2018

Budget Analyst and Auditor

• Help the client overseeing expenses and budget proposals

• Solve complex problems, provide strategies to insure improvement of metrics

• Increase company profits.

Study Center (Florida) August 2014 - December 2014

EC-6 Tutor

• Help students understand assignments

• Provide informal assessments to gauge where students need re-teaching

• Prepare guides for students to follow during study time and homework engaging their higher level thinking.

Cache Creek (Illinois) October 2010 - May 2013

Animal Adoption Volunteer

• Post animal ID and their breed information along with the personality and best environment he/she would fit into

• Sterilize kennels and play pens

• Meet at Petco and inform adoption candidates about the best environment depending on the animal

• Learn more about the current living situations of the potential adopter and process paperwork for review and approval

EDUCATION May 2014 - December 2016

Lynn University, Boca Raton, FL

Bachelor of Science Degree in Business Focus: Business Management and Accounting Obtained in 2.5 years.

Joliet West High School, Joliet, IL Diploma/H.S. Degree (2010-2014)

SOFTWARE & SYTEMS EXPERIENCE CAPTURE:

• DLSS Yellow Belt Project Management Certified

• Scrum Master Certified

• Talent Management and Diversity

• Remote Work Experience

• Risk Compliance and Auditing

• Understanding of Employment Labor Law

• Strong leadership, management, verbal, and written communication skills.

• Further skills to include:Workday, Case Management, HRIS Payroll/Timekeeping, Performance Management, Business

Administration.

• Self motivator with strong leadership qualities and problem-solving abilities.

• Proficient in: Excel (Capable of teaching others and running v-look up, pivots, Data Analysis, complex reporting, and

needed formulas), ATS, Text Magic and Talk Desk, People Soft, Slack Business Tool, Zoom, Oracle/Net suite, Oracle

Cloud, AP500,Touchstone, Microsoft Office, Outlook, Lawson, PowerPoint,10-Key numerical data entry, IBM. Cognos.

Planning Analytics, Quattro, Sign Now, Intermediate SAP, TASC benefits, Paycom, Kronos, Citrix, Onbase, Docusign,

E-verify/Sterling One, Equifax, SharePoint, (BIG) Business Information Group, Cuna, Workday, Ultipro/UKG, LinkedIn, and Indeed

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