Human Resources Customer Service

Name: Regina Nelson

Location: Houston, TX

Email: ad1oio@r.postjobfree.com

Phone: 346-***-****

Objective

To work in a premier organization that gives me ample opportunities to apply my skills, to grow and to contribute in the most effective manner by being a key and an effective team player.

Experience

Administrative Coordinator 4

State of Louisiana - Monroe, LA

September 2021 to September 2023

•Provide assistance to staff, managers, and senior-level officers as needed

•Create, prepare, and deliver reports to various departments

•Receive and forward communications to different staff and departments

•Organize meetings and meeting schedules for each department

•Perform clerical duties, such as filing, faxing, answering phone calls, and responding to emails

•Coordinate with human resources to handle payroll and personnel databases

•Work with accounting departments to process invoices, make payments, and track receipts

•Ensure conference rooms and other meeting spaces are prepared prior to use

•Enter and process Payroll

•Generate Worker’s Compensation Claims

Triple S Steel – Houston, TX

January 2021- May 2021

Office Clerk/Accounting Assistant

Scan Documents into system

Assist clients with invoice inquiries

Heavy Filing

Generate Reports/Spreadsheets on customer accounts

Performed basic office duties such as answering the telephone, direct calls, emails and fax.

Gexa Energy – Houston, TX

December 2019- February 2020

Sales/Customer Service Representative

Call Center environment

Assist customer with High Bill inquiries

Inbound Sales Rep

Maintain Customer Accounts

Enroll Customers in new plans and programs

Macy’s Distribution Center – Houston, TX

May 2017- January 2019

Picking Supervisor

Set up merchandise and shelving for warehouse

Maintain and organize reports on employees

Picked orders per online orders

Maintain inventory

Safety Committee (First Responder)

Custodial duties

The Pro-Vision Academy- Houston, TX

February 2016 -December 2016

Administrative Assistant

Performed basic office duties such as answering the telephone, direct calls, emails and fax.

Create student files.

Enroll students.

Take and Manage Attendance.

Arrange daily reports.

Schedule appointments and interviews.

Create memos

Sutherland Global Services- Houston, TX

October 2014 - October 2015

Customer Service Representative II

Performed basic office duties such as answering the telephone, direct calls, emails and fax.

Credentialed providers and facilities.

Maintained confidentiality of documents of the veterans.

Arranged appointments for veterans.

Pentair (Accounting Principles)- Houston, TX

December 2013 - October 2014

Accounts Payable Associate

Performed basic office duties such as answering the telephone, direct calls, emails and fax.

Generated reports, parked, etc.

Accounts resolution.

Entered and processed invoices.

Maintained confidentiality of papers and documents of the business or organization.

T&TW Management Services- Houston, TX

January 1999 - December 2012

Head Office Clerk

Prepared reports and effectively presented information in a timely manner.

Maintained confidentiality of papers and documents of the business or organization.

Performed basic office duties such as answering the telephone, direct calls, emails and fax.

Conducted daily inventory of the equipment and other supplies.

Participated in meetings regarding the company's agenda and transcribed messages for record keeping.

Arranged travel for management and maintained appointments.

Education

September 2010- July 2011 Sanford-Brown College Houston, TX

Medical Assistant Specialist, Certificate

Skills

Room patients

Vital Signs (Height, Weight, Blood Pressure, and Temperature)

Injections/ Venipuncture

Familiar with CPT Codes and CMS 1500

EKG/ECG

Conduct Urinalysis

Maintain Patient Charts

Microsoft Office Excel

SAP

Lotus 1-2-3

Microsoft Word

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