Data Entry Customer Service
Resume:
Andrea Tucker-Talley
Middleton, TN *****
***************@*****.***
Quality and Auditing/Shipping and Receiving
• Verify data for accuracy.
• Research and resolve discrepancies.
• Analyze, report, and provide data information for processing. Customer Service
• Contact and verify information.
• Interact with customers and obtain/provide information.
• Schedule appointments.
Data Entry
• Enter case information into the system in a timely manner.
• Research, investigate, and verify case information.
• Entering information with speed and accuracy with detail
• Communicate information accurately and effectively. Authorized to work in the US for any employer
Work Experience
Assembler /packer
ThyssenKrupp - Middleton, TN
January 2012 to Present
• Verifies and keeps on incoming and outgoing shipments and prepares items for shipment by performing the following duties to quality and productivity standards
• Inspects shipments for accuracy, completeness, and resolves any issues
• Visually analyzes parts to be assembled and manually performs appropriate tasks, including drilling, reaming and deburring.
• Uses periods of concentration and knowledge of equipment to fit and assemble parts varying in weight, size and shape into complete units according to print or instructions. Involves working within industrial shop-like environment.
• Manually loads and unloads fixtures and checks operation of completed unit; involves lifting parts weighing up to 75lbs.
• Packs various components for shipment to conform to specifications as required.
• Wires and assembles door operator machines, assembles car hangers, and hatch hangers, door component assemblies, and operates automatic test equipment; requires ability to perceive color to distinguish color codes wiring components.
• Receives written and oral job assignments and instructions from supervisor and fills out required paperwork assigned by production leader.
• Use various tools such as pneumatic screw drivers, drills, nut driver, wire harness tooling.
• Read and follow instructions as provided by computer generated programs on test equipment.
• Operate crane and forklift.
• Knowledge of barcode system, scan guns, printers, computers, and label machines.
• Performs other various job duties as may be assigned Customer Quality Specialist team lead
Apria Health - Jackson, TN
January 2011 to January 2012
Customer Service
• Contact and verify information.
• Interact with customers and obtain/provide information.
• Schedule appointments.
Data Entry
• Enter case information into the system in a timely manner.
• Research, investigate, and verify case information.
• Entering information with speed and accuracy with detail
• Communicate information accurately and effectively.
• Manages incoming medical record request faxes and physician requests and orders and appropriately responds to each request for release of information. Reviews requests for appropriateness and accuracy and responds per criteria.
Admin. Assistant
Jones Family Dental - Bolivar, TN
May 2005 to May 2011
Prepares charts for scanning into Ascent Capture Batch Manager. Chart is prepped in correct document hierarchy and date order. Documents are accurately identified as belonging within the specific encounter. Reference to Power chart is done when verification is needed. Recognizes documents requiring special handling and processes per procedure. Batches are created correctly based on the appropriate chart type or document. Appropriately identifies documents that will not be scanned. Manages incoming medical record request faxes and physician requests and orders and appropriately responds to each request for release of information. Reviews requests for appropriateness and accuracy and responds per criteria.
Customer Service
• Contact and verify information.
• Interact with customers and obtain/provide information.
• Schedule appointments.
Data Entry
• Enter case information into the system in a timely manner.
• Research, investigate, and verify case information.
• Entering information with speed and accuracy with detail
• Communicate information accurately and effectively. Jailer
Hardeman County Jail - Bolivar, TN
August 1999 to January 2005
data entry, booking fingerprint etc
Accounts for inmates during assigned tour of duty. 1. Books inmates using established and pre-determined rules and regulations. 2. Searches inmates, families, or visitors fi necessary and warranted. 3. Supervises the feeding of all inmates.
4. Ensures that inmates practice good personal hygiene daily. 5. Supervises inmates during outside and inside exercise and periods. 6. Prepares inmates for transports to court, doctors, etc. 7. Assigns inmates to work assignments and supervise as necessary. 8. Keeps records and makes reports both written and via computer. 9. Function security electronics equipment.
10. Escorts inmates to doctor appointments and hospital as assigned. 11. Performs other work tasks as assigned by
Knowledge of rules and regulations governing the handling of inmates. 2. Knowledge of security practice written
Education
Master's degree in Health administration with a concentration in healthcare compliance privacy
University of Phoenix- - Utah County, UT
Present
Bachelor of Science in Organizational Management
Bethel University - McKenzie, TN
2009
Skills
• Positive Communication (10+ years)
• Leadership (5 years)
• Professional and team oriented (10+ years)
• Ability to work under pressure (10+ years)
• Adaptability (10+ years)
• Self (5 years)
• Motivation (10+ years)
• Microsoft Office System (10+ years)
• Quickbooks (10+ years)
• TOMIS (10+ years)
• Vista (10+ years)
• Auditing (5 years)
• Assembly (10+ years)
• Packaging (10+ years)
• Machining (6 years)
• Warehouse Experience (10+ years)
• Order Picking (10+ years)
• Shipping & Receiving (5 years)
• Manufacturing (10+ years)
• Blueprint Reading (10+ years)
• Bookkeeping (5 years)
• Office Management (5 years)
• Financial Report Writing (4 years)
• Lean manufacturing (10+ years)
• Microsoft Access (10+ years)
• Root cause analysis (5 years)
• Analysis skills (10+ years)
• Kaizen (10+ years)
• Continuous improvement (8 years)
• CRM software (10+ years)
• Medical office experience (5 years)
• Patient monitoring (5 years)
• Lean (10+ years)
• Kanban (10+ years)
• Caregiving (5 years)
• Computer Networking (10+ years)
• 5S (10+ years)
• Communication skills (10+ years)
• Computer literacy (10+ years)
• Six Sigma (10+ years)
• Process Improvement (5 years)
• Microsoft Project (4 years)
• Quality Assurance (5 years)
• Project Leadership (10+ years)
• Team Management (5 years)
• Supply Chain (10+ years)
• Data management (5 years)
• Pivot tables
• Production Management (5 years)
• Order fulfillment (10+ years)
• Warehouse management system (5 years)
• Advanced Industrial Ergonomics workshop (2 years)
• Corrective and preventive actions (4 years)
• Human resource process management (2 years)
• Data analysis skills (3 years)
• Change management (3 years)
• Auditing (2 years)
• Business Analysis
• Project Planning
• Microsoft SharePoint
Certifications and Licenses
Advanced Industrial Ergonomics
October 2022 to Present
It’s using a software to help improve health.productivity & a stronger workplace. Velocity EHS Ergonomics helps you assess & improve the health&safety of your people
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