Account Manager Team Leader

ANTHONY

GARRIDO

*******.********@*****.*** 908-***-****

Red Bank, NJ 07701

PROFESSIONAL SUMMARY

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

SKILLS

• Account Management

• Time Management

• Issue Resolution

• Strategic Planning

• Linear and Programmatic Media

Buying

• Verbal and Written Communication

WORK HISTORY

Account Manager Smart Media Group - Alexandria, VA 05/2022 – 06/2023

• Handled all accounting, billing and service delivery issues to maintain and enhance client satisfaction.

• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

• Utilized proprietary data tools and programmatic DSPs such as The Trade Desk to develop media strategies for high-level campaigns.

• Liaised between account holders and various departments. Media Planner Smart Media Group - Alexandria, VA 04/2014 - 05/2022

• Maximized effectiveness of marketing campaigns by diversifying strategies across traditional and online platforms.

• Archived historical data for future comparisons.

• Developed presentations, execution plans and tracking metrics for each campaign.

• Analyzed campaign performance weekly to spot trends, test strategies and optimize plans.

Hotel Front Desk Supervisor Washington Court Hotel - Washington, DC 08/2012 - 04/2014

• Welcomed each new arrival pleasantly and confirmed reservations and identification.

• Collected room deposits, fees and payments.

• Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.

• Resolved service-related problems and documented actions in system. EDUCATION

The Catholic University of America - Washington, DC Bachelor of Arts: Political Science

Contact this candidate