RENEE BROWN

**** ******* *****

Bryan TX *****

ad1ohg@r.postjobfree.com

281-***-****

PROFESSIONAL SUMMARY

Self-motivated Accountant offering a strong work ethic and determination to meet deadlines. Capable professional with a verifiable record of accurate bookkeeping, Customer Service skills, and Management experience.

SKILLS & ABILITIES

● Customer relations

● Knowledge of all Accounting processes

● Invoice Management

● Document control

● Mathematical skill

● Financial administration

● Complex problem solving

● Strong communication skills

● Effective time management

● Proficient in Word, Adobe, Excel, Power Point

EXPERIENCE

PATIENT ACCOUNT REPRESENTATIVE

United Solutions, Bryan TX December 2019 to Present

Verify claims adjudication utilizing appropriate resources and applications. Edit and review medical claims to meet and satisfy billing compliance guidelines for electronic and manual submission. Perform appropriate billing functions including manual rebilling corrected claims and /or appeal rejected claims to payers by phone contact or accessing payer website. Initiating telephone contact to insurance payers or patient to obtain eligibility or additional information as needed to submit a clean claim. Answer inbound calls from patient, clinics or payers, for payment processing, handle claim issues timely and efficiently and addressing any questions they may have. Learning new clients quickly and efficiently then training coworkers.

CLAIMS SPECIALIST COLLECTOR

JNR Adjustment Company, Plymouth, MN November 2017 to November 2019

Contacted commercial/individual damager with property damage claims accounts, initiated resolution and investigation, maintained records and prepares necessary adjustments. Worked with clients, technicians, insurance adjusters and research department to investigate and ensure accurate invoicing and dispute resolution. Identified, analyzed and solved damager concerns in a timely and effective manner. Reviewed and analyzed collection unit to identify priority accounts to conduct and facilitate collection efforts. Initiated communication with internal research teams for locating damager. Contacted company or personal by the form of written or verbal communication. Maintained reliable customer service in all contacts made. Processed payment transactions on accounts. Review of accounts for possible legal action. Filed maintenance, managing 300 plus unit, manage customer account activity.

ACCOUNTS RECEIVABLE COLLECTOR

DXP Enterprises, Inc. Houston TX August 2014 to November 2017

Contacted customers with delinquent accounts, initiated appropriate action, maintained records and prepared necessary adjustments. Worked with all other departments and branches to ensure accurate invoicing and dispute resolution. Identified, analyzed and solved customer concerns in a timely and effective manner. Reviewed and analyzed daily aging to identify priority accounts to conduct and facilitate collection efforts. Timely collection and resolution aged receivables. Maintained customer credit status based on customer payment performance. Entered customer payments into system, tracked money received. Initiated communication with internal teams to achieve issue resolution, outline customer accounting process and maintain reliable customer service. File maintenance, manage customer account activity.

CUSTOMER SERVICE ASSOCIATE

Macy’s Baytown, TX October 2013 to August 2014

Processed transactions on cash register. Stocked and replenished merchandise. Completed all point of sale opening and closing procedures. Handling of customer issues in a professional manner.

OFFICE / ACCOUNTING MANAGER

NST Specialized Transportation, LTD Baytown, TX January 2013 to December 2013

Processed all accounting processes, Accounts receivable, Accounts payable, payroll, prepared tax forms quarterly and yearly for Accountant to review. Worked with customers on orders, prepared quotes, invoiced and kept records of progress payments, and applied in financial system. Worked with other departments on status of jobs to ensure completion if job on time, per customer request. Coordinated travel arrangements for truck drivers. Reconciled company bank accounts. Worked with DOT on processing permits and routes for truck drivers.

EDUCATION

ASHWORTH COLLEGE Atlanta, GA in school to complete my degree is Accounting, 2022

ASHWORTH COLLEGE Atlanta, GA Diploma in Medical Billing and Coding

HENNEPIN TECHNICAL COLLEGE Brooklyn Park, MN One year degree in Accounting and Finance

DIPLOMA/CERTIFICATE Medical Billing and Coding Diploma completion at Ashworth College September 2020.

Certificate of completion at University of Houston Introduction to Peach Tree, completed April 2013.

REFERENCES

References upon request.

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