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Customer Experience Service

Location:
Sale, Rabat-Sale-Kenitra, Morocco
Posted:
December 04, 2023

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Resume:

MOSTAFA SEHLL

(421*-********* ad1og2@r.postjobfree.com Oujeh Arous Meknes 50040 (Morocco)

Waiter

OBJECTIVE

With over 14 years of experience as a server, Tam acknowledged for my oustanding customer service skills, proficiency in restaurant

‘protocols, and ability o work effectively in dynamic environments. By committing o delivering impeccable service, I will contribute to

‘optimizing the customer experience andl enhancing the company's reputation, My goal Is to leverage my expertise to ensure ewstomer

Salisfution and support the overall operational success ofthe establishment,

WORK EXPERIENCE

2018-2023 Waiter

(05 years) Cafe & Restaurant RAGRAGA, Meknes (Morocco).

© Welcome guests with courtesy and professonalisin,

‘Take orders with precision and efficiency

Suggest dishes and beverages based on customer preferences,

‘Transmit orders tothe kitchen stain clear and organized manner,

‘Serve meals and beverages prompily and attentively

Monitor lables toensure an optimal customer experience,

Aaddress specific eustomer needs and proactively resolve issues

Handle payments and conduet transactions with precision,

Maintain a clean and organized environment inthe service area,

Collaborate with the team toensure smooth ancl coordinated service,

2011-2017 Waiter

(06 years) Cafe & Restaurant PALIS AL JAZEERA, Meknes (Morocco)

© Greeted customers warmly and professionally

‘Took orders with precision and efficieney

Recommended dishes an beverages based on customer preferences,

CCorminunicated clear and organized orders wo the kitchen staf,

Servell meals and beverages promplly and attenively

Managed tables to ensure an optimal customer experience,

‘Handled payments and conducted transactions aecurately

Maintained a clean and organized service ara,

CCollaborated with the eam for smooth anil coordinated service,

‘© Adhered to food safety standards and televara regulations,

ONAL SKILLS

+ Menu Knowledge

+ Table Tumover Optimizition

+ Payment Processing Accum.

+ Ensure prcise and ascurite processing payments.

Adaptability

Efoctive Communication,

Prmblem Solving Atiude,

Proactively approach challenge

FORMATION

2002 Hairdresser diploma,

Milano Hairdressing School, Meknes(Maroc)

Class 5 driving le

Meknes (Morocco)

LANGUAGES

Langue maternelle, Frangaist Niveau Intermédiaire, Angla

iveau Intermédiare,



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