SHANNA N. SIMPSON

WILLIAMS

LAMARQUE, TEXAS *****

ad1og1@r.postjobfree.com / 409-***-****

SUMMARY

Talented Special Education Teacher with 10+ years of experience focused on meeting student academic and emotional needs. Compassionate and caring in delivery of personalized, hands-on support and lessons targeted to specific learning needs and strengths. Leverages strong communication skills and patient nature to provide positive reinforcement in team-based, structured environments. SKILLS

Trustwhorthy and Loyal

Motivating Students

Competent in Smartboard Technology

Behavior Modifications

Excellent Classroom Management

Team player

Social Skills Development

MS Office Proficient

Information Confidentiality

Multitask

EXPERIENCE

Travel Business Owner / Jewels Travel Inc. - LaMarque, TX 11/2019 - Current Adhered to all rules, regulations and protocols.

Built client base through exceptional listening and aptitude for optimizing travel budgets. Delivered superior customer service to clients to foster lasting rapport and secure new assignments. Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings and rental car reservations.

Asked open-ended questions to best understand client needs and determine best travel offerings. Promoted business on social media platforms to maximize brand identity and generate revenue. Mentored and trained new hires on sales techniques and customer service procedures. AP Secretary/ SPED Teacher / Texas City ISD - Texas City, TX 08/2017 - 02/2022 Collaborated with outside agencies providing services for students and families to deliver cohesive support. Provided Case Management services and advocation for needs of students with disabilities. Developed interesting and interactive learning methods tailored to help students with individual needs. Teamed with general education teachers to plan and implement curriculum, state and district-wide assessments. Solved student behavioral issues according to building expectations and codes of conduct. Developed IEP to leverage developmental practices and educational theories to achieve educational objectives. Enhanced lessons using Smart Board technology and computers. Consultative Sales / Sears Holding Corp - Texas City, TX 01/2016 - 07/2017 Identified customer needs to deliver relevant product solutions and promotions and meet target budgets. Improved overall customer purchasing experiences to promote steady revenue. Encouraged customers to consider warranties and maintenance plans for products. Adhered to company initiatives and achieved established goals. Completed purchases by processing credit and debit cards, cash and personal checks. Drove substantial sales through suggestive selling and by promoting add-on purchases. Fostered relationships with customers to expand customer base and retain business. Monitored customer order process and addressed customer issues. SS

SCHEDULE INTERVIEW LINKEDIN RESUME RECEIVED

Followed-up with clients after installations to assess quality service and customer satisfaction. Substitute Teacher, K-12 / Dickinson ISD - Dickinson, TX 01/2011 - 12/2015 Motivated, encouraged, directed, and trained students in the absence of the teacher of record. Maintained rules of conduct that encouraged self-discipline and responsibility. Provided classroom instruction outlined in teacher's lesson plans. Provided notes and reports on school day activities to teacher of record. Created classroom environment conducive to learning and appropriate to student Requested as substitute teacher based on excellent referrals and trusted performance. Engaged students in discussions to promote interest and drive learning. Enforced classroom routines to keep students on schedule and operating at consistent level. AVID Tutor / LaMarque ISD - LaMarque, TX 01/2009 - 01/2010 Educated students in use of various study techniques. Reviewed class materials and discussed reading assignments, boosting comprehension. Guided students, teaching methods for working assignments and determining correct solutions. Built student self-confidence by working through stages of Pre-Algebra concepts and using positive reinforcement techniques. Motivated students using feedback and encouragement. EDUCATION AND TRAINING

A+ Texas Teachers Alternative Certification 01/2011 Houston, TX

BBA: Organizational Management 07/2003

Langston University - Langston, Ok

CERTIFICATIONS

1994 NACEL Cultural Exchange Student –Spanish Study Abroad 2018 Texas Educator Certification EC-12 Special Education TRAVEL CERTIFICATIONS

Certified Dream Maker

Certified Vacation Builder

Aruba Certified Expert

Aruba Romance Specialist

Catalonia Expert

Costa Rica Specialist

Faith Based Travel Specialist

Hawaii Destination Specialist

Malta Specialist

Marriot Hotel Excellence

Princess Hotels & Resorts Specialist

The Florida Keys & Key Lime Specialist

Tokyo Specialist