Leanani Franks
Work at Home
Las Vegas, NV *****
ad1o9v@r.postjobfree.com
Has a Valid
Nevada PILB Card
Authorized to work in the US for any employer
Work Experience
Mystery Shopper
BestMark Inc
January 2017 to Present
Mystery Shopper.
Has a State Of Nevada Private Investigators Licensing Board Card. Part Time
Conduct different shops
Per scenario for Retail Electronics stores, Retail Stores Food restaurant
Car dealerships
Many different scenarios
Preform Shop per instructions
Note interaction with store associates, restaurant associates,etc Report interaction with persons in store
Report all information, product information
Answer all questions on online report for shop.
Submit interaction, pictures of product, store areas, . Input data on computer on shop
Report .submit all
Submit to company
Solar Sales Consultant
Colossus - Las Vegas, NV
February 2022 to May 2022
Inbound Outbound calls to clients who had inquired about Solar panels for their roofs. Book appointments to local Solar Company's in clients area. Calls from all across USA
Worked with a great team and awesome project managers All remote on my home computer
Work at Home position
FT. M-F. 6-3 pm
Closed down campaign
Lead Generator Higher education work at home on computer, headset,in a group chat with project manager inbound calls also. Via Source Solutions - Thousand Oaks, CA
February 2013 to March 2019
Lead Generator in higher education
work at Home position
on the computer
outbound calls to customers
work at home on computer, headset,in a group chat with project manager inbound calls also. Office admin, Data inventory clerk, Auction Accounting,Cashier,Shipping and Receiving Clerk, Warehouse worker
Many temp jobs convention work private companys and from Manpower,Labor ready, - Las Vegas, NV January 1984 to January 2018
Temp work
Day Jobs
Temp agency's
Convention work
Set up display promotions, sales,demos, tear down
Shipping Receiving
Furniture,Grocery, Automotive products
Load be fill orders
Load trucks per order
Customer Service/Dispatcher
RC Willey - Las Vegas, NV
February 2015 to February 2017
Dispatch Customer Service
Inbound calls from Customers with problems with their delivery and or merchandise . Inbound calls from Drivers with status of there scheduled deliveries for the day Input data into computer about drivers delivery complete, incomplete. Construction,Office management
James Construction. So Cal Cleaning - California. Los Angelos August 1986 to January 2016
This construction company and cleaning company where our company's . James Construction
Office Manager
Office administration
HR
Payroll
I also worked on the construction side of it too.
Brick,Block,Cement masonry
All areas.
So Cal Cleaning
Residential
Commercial
Real Estate
New Construction
Started this company from the ground up
All marketing,advertising generating new accounts
Hotel and Resort cleaning experience.
Retail Merchandiser
SAS Retail Services - Las Vegas, NV
April 2011 to January 2013
Retail Merchandiser
Smiths Foods
Sets and Resets of product placement and create displays per work assignment for the store Planograms
Pricing
Replace new products
Whole store Resets
Any and all merchandising skills
Been in Grocery retail for years
Employed in Store
Apprentice Meat cutter
2 years
Processor, pick and pack shipping reciveing
Pinapple Moon - Las Vegas, NV
May 2009 to April 2010
Pick, Pack, Price, Process all clothing .
Process all customer orders
Pack, prepare weigh and have ready for some.
Shipping and Receiving
Stocks shelves forklift
Customer Service Representative. Dispatch
Houston Stafford Electric - Las Vegas, NV
January 2006 to August 2007
This company is a install house for Cox Communications. I was the night closer and router
Data entry computer
Input techs status of work orders every day
Inbound Customer service calls
Help and Solve problems
Close out each techs daily logs
Complete
Reschedule etc
Computer and Reroute all stops for the next day close everything out for the day Print next day routes and put in techs bays.
Housekeeping Maid
Hotel on Freemont St - Las Vegas, NV
February 2002 to March 2003
I was the only daily and weekly maid.
Clean rooms daily
Regular and Kitchen suite rooms
Cleaned weekly resident rooms
Change bedding clean bathroom and kitchen .
Vacuumed and any and all needed for the room.
Worked day shift M-Sat
Hours Ft and Pt
Depending how busy it was night before
They had a total of 24 rooms
Housekeeping
Hilton. Airport - Corpus Cristi Texas
August 2000 to February 2001
Hilton Airport
FT. M-F DAYS
Clean assigned rooms daily
12/15 regular rooms per day
Plus
2
1 bedroom suites with kitchen and spa
I worked each floor by myself and had my daily duties. Clean rooms, vacuum, clean bathrooms,spas, change beds, linens,towels refresh ice sodas, anything the customer requested or needed.
Interacted with customers to help make their stay comfortable and enjoyable. I hour lunch .
Grocery Retail / Meat Cutter/ Seafood /Deli / Stocker Hy-Vee, Inc. Foods - Watertown, SD
February 1998 to December 1999
Meat.
Seafood Dept
FT 7-3 pm
Unload pallet
Check orders for the day
Cut meat for the floor and all depts
Build seafood case
Ice,display product,price
Cut fish, meat specials, weekly specials .
Prepare all orders for day
Customers and Store Dept's
Make product for Deli's cases
Specialty foods to go, some hot foods to go
Cut meat, Fish, Brats,
Hamburger for cases.
Cut,package,weigh,price
Stock all product in cases
Reset cases for weekly advertised specials
Help customers with orders in seafood meat case.
Close Dept
Break down Seafood case
Wrap all trays,put products away .
Melt ice,clean,sanitize case
Spray whole Dept's meat rooms cut rooms, seafood meat case area With Dept's specialty hose
Spray rinse, clean, sanitise
Education
High school or equivalent in General
North High School - Torrance, CA
September 1978 to May 1981
High school or equivalent
Diploma
Skills
• Housekeeping (10+ years)
• Cleaning (10+ years)
• Filing (10+ years)
• Excel (7 years)
• Time Management (10+ years)
• Warehouse Experience (10+ years)
• Meat Cutting (8 years)
• Planograms (10+ years)
• Pricing (10+ years)
• Residential Cleaning (10+ years)
• Commercial Cleaning (10+ years)
• Masonry (10+ years)
• Packaging (10+ years)
• Cold Calling (10+ years)
• Residential Cleaning (10+ years)
• Merchandising (10+ years)
• Office Management (10+ years)
• Project Management
• Cooking
• Accounting
• Serving (10+ years)
• Shipping & Receiving (10+ years)
• Pallet Jack (10+ years)
• Order Picking (10+ years)
• Construction (10+ years)
• Maintenance
• Kitchen Experience
• Carpentry
• Forklift
• Materials Handling
• Sales
• English
• Restaurant experience
• Customer service
• Typing
• Manufacturing
• Adobe Lightroom
• Photo editing
• Adobe Bridge
• Adobe Photoshop
Certifications and Licenses
Nevada Drivers license
Present
Good till year 2027
Assessments
Brand Ambassador — Highly Proficient
March 2020
Promoting brand awareness and sales.
Full results: Highly Proficient
Verbal Communication — Completed
April 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Completed
Retail customer service — Proficient
September 2021
Comprehending and responding to retail customer needs Full results: Proficient
Work style: Reliability — Highly Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Have
Open work schedule
Hard working with strong work ethics