IT Director/Program Manager

Results driven, dynamic, and passionate Program Manager with over 25 years’ experience successfully leading cross-functional project teams and using advanced IT technologies to drive mission accomplishments, growth and actionable business decisions.

Ambitious, highly motivated IT expert with an entrepreneurial mindset, a desire for growth, and a solid foundation in system development and integration, seeking to leverage technical acumen and firm management skills in ever-changing, dynamic environments. An intuitive, transformative leader adept in developing long-lasting business relationships, engaging clients and identifying emerging trends. Possess strong analytical, communication, and critical thinking skills.

Highlights of Expertise

Department of Defense (DoD) and Intelligence Community (IC)

•Program/Project Management

•DoD Architecture (DoDAF)

•Quality Assurance

•Account Management

•Earned Value Management (EVM)

•Records Management (DoD/IC)

•Budget Analytics (IPPBE)

•Federal Acquisition (DAU)

•Risk Management Framework (RMF)

•Consulting (IT and Cyber)

•IT Service Management (ITSM)

•Security Management (Physical/Info.

•Chief Systems Engineer

•Marketing Operations

•Strategic Planning

•Cross-Functional Leadership

•Financial Management

•System/Software Acquisition

•Cyber Security Management

•Performance Management

•System/Software Engineering

•Director of Programs

•Process Engineering/Improvement

•Quality Assurance

Department of Veterans Affairs (VA) and Homeland Security (DHS)

•Program Management

•IT Infrastructure Project Management

•Agile Scrum/XP

oCentralized Scheduling (CSS)

oNextGEN WiFi

•Fed. Enterprise Arch. (FEAF-2)

oEnd User Devices

oPrinter Project

•Quality Assurance

oForward Deployed Servers

oRemote End User Support

•Risk Management (Project)

oHelp Desk / Command Center

oRemote Training Sites

•System Architecture (CEA)

oIV Testing Infrastructure

oTraining & Temporary Space

•System Interfaces

oMedCOI Security Stacks

oVoice Over IP (VoIP)

Highlights of Management Skills

Program Management – Holistic, but agile approach to an effective and actionable program management of complex projects and teams of diverse culture and skills at multiple locations.

Directing - Directing and managing internal/external communications and all functional program activities to meet contract cost, schedule, and performance objectives.

Decision-Making – Decision-making on administrative or operational matters affecting more than one segment or functional activity of the program.

Contract Management - Organizing, directing and managing contract operation support functions, involving multiple, complex and inter-related project tasks.

Schedule Management – Detailed Integrated Master Schedule (IMS) on Microsoft Project or Microsoft Project Server (PWA) with focus on Milestones and Critical Path management.

Client Facing - Maintaining and managing the client interface at the senior levels of the client organization.

Performance Measurement - Ensuring conformance with program task costs, schedules and performance.

Integration Management – Focusing on aligning all the project pieces to meet project objectives in an expedient and cost-effective manner.

Professional Experience

S2 Analytical Solutions, LLC, Herndon, VA 09/2021 to Present

Acquisition Subject Matter Expert

Supports the NGA Source Operations in implementing the rigors of the DoD and NGA’s Intelligence Planning, Programming, Budgeting and Executing (IPPBE) processes. Directly supports the Lead Business Executive (BX) in collaborating with Office-level BXs for Aeronautical, Business Operations, Geography, Geomatics, Maritime, Executive Operations. Coordinates and delivers IPPBE products and services to upper NGA GEOINT Management, Financial Management (FM) Group, and NGA Congressional Staff. Serves as Editor for the Military Intelligence Programs (MIP) Congressional Budget Justification Book (CBJB) and National Intelligence Programs (NIP) Congressional Justification Book (CJB). Serves as Funding Document Creator in NGA’s Integrated Financial Management System (ReqMod) to commit funds for execution of budgeted requirements. Serves as Software Asset Manager for licensed assets.

Professional Solutions (ProSol1), Alexandria, VA 03/2018 to 09/2021

Sr. Director, IT Consulting Services (ad hoc)

Advised the organization’s Chief Executive Officer (CEO) and other departments heads, including business development, operations, marketing, engineering, and account management. Recommended technical solutions and techniques to solve complex problems. Identified new business opportunities from Federal, State and Local government agencies and recommended appropriate response strategies. Assisted in bid decisions, strategic partnership and developing technical proposals.

Mission Consulting and Services (MCS), Washington, DC 08/2019 to 11/2020

Program Manager

Under sub-contracting agreement with Booz Allen Hamilton (Prime) Department of Veterans Affairs (VA) contract, provided project management support to several VA Office of Electronic Records Modernization (OEHRM) and Office of Information and Technology (OI&T) IT Infrastructure projects and workstreams, focusing on infrastructure readiness for Centralized Scheduling Solution (CSS) and the new Electronic Health Record (EHR) solution across multiple Veterans Integrated Service Networks (VISNs). Collaborated with and provided Office of Technical Integration (OTI) oversight of the following OEHRM projects: End User Devices (EUD) / Printer Upgrades for the designated VA Medical Center (VAMC) sites; Training and Temporary Spaces for Change Management Training, Testing, and Helpdesk; Wireless NextGen Lifecycle Refresh for the replacement of the VA’s Wireless Local Area Network (WLAN); Voice over IP (VoIP) Phones Independent Government Cost Estimate (IGCE), procurement, and execution. IV Testing Infrastructure for multiple testing events; and Forward Deployed Servers (FDS) / Joint Security Architecture (JSA) and Security Stack for Go-Live provisioning.

OBXtek, Inc., Tysons Corner, VA 12/2018 to 06/2019

Project Manager / IT Strategist

Managed a 22-member team supporting the Department of Homeland Security’s (DHS) Transportation Security Administration (TSA) Enterprise Architecture Division (EAD). Collaborated with EAD leadership and Federal POCs (Fed POCs) to identify quarterly objectives within seven Focus Areas. Worked with the Fed POCs to manage the JIRA tool for all In Progress tasks. Collaborated with the Team Leads to ensure quality and timely delivery of products and services. Completed several Federal Enterprise Architecture Framework, Version 2 (FEAF-2) and DoD Architecture Framework (DoDAF) compliant Enterprise Architecture (EA) artifacts to include Cloud Architecture Footprints, Business Architectures, Performance Architectures, Cybersecurity Architectures and Data Models.

CGI Federal, Inc., Fairfax, VA 09/2007 to 06/2018

Sr. Director / Sr. Program Manager

Managed the Profit and Loss (P&L) statements to maintain overall profitability and the fiscal viability of assigned projects. Managed and controlled four classified programs for DoD clients using technical expertise in Project Management, IT Infrastructure Library (ITIL) framework, IT Service Management (ITSM) services, Security Management and Continuous Process Improvement. Secured over $45 million in classified contracts over a 12-year period. Sustained an average of 27% Gross Margin of all assigned programs. Secured a contract award for the Army Cloud Computing Enterprise Transition (ACCENT) contract vehicle. Consistently exceeded or met performance goals by up to 187% annually over a 10-year contract. Performed Service Delivery Manager (SDM) roles for IT, Training and Security Services (Information, Physical, Communication, Cybersecurity and Special Access Program) and maintained high levels of customer satisfaction.

Stanley Associates, Inc., Arlington, VA 01/2006 to 09/2007

Chief Systems Engineer

Directed and oversaw the entire System Development Life Cycle (SDLC) engagement and directed the systems engineering and software development programs. Supervised and motivated the Integrated System / Software Engineering Team to support and properly execute SDLC, Agile Extreme Programming and CMMI Level 3 processes. Aligned the Initial Operational Capability (IOC) of a Network Management System with proven industry standards and best practices. Streamlined the Change Management Policy and Change Request (CR) process; this process was adopted by a customer’s Chief Information Officer (CIO). Created a CIO Situational Awareness Dashboard with multiple views of the enterprise services performance at different levels. Authored multiple operational artifacts, such as the IT Service Catalog, Service Level Agreements (SLAs), Systems Engineering Management Plans (SEMP), Risk Management Plans, and other technical and management documents. Guided technical staff to successfully prepare and execute Security Test and Evaluations. As a result, the operational system achieved Protection Level 3 (PL-3) Certification and Accreditation.

EDO Corporation, Arlington, VA 03/2004 – 12/2005

Program Manager – Managed all facets of the Project Management Book of Knowledge (PMBOK) processes, including Cost, Schedule, Performance, and Procurement Management. Implemented the PMBOK recommended management discipline for the three Marine Corps programs (Marine Corps Enterprise IT Services [MCEITS], Shared Data Environment [SDE] and Strategic Business Team [SBT]). Developed the MCEITS Integrated Master Schedule to provide a single roadmap for the development and acquisition of the Enterprise Information Technology Centers, Marine Corps Enterprise Portal, and Net-Centric Enterprise Services (NCES). Developed the MCEITS System Engineering Management Plan (SEMP) that is consistent with the Institute of Electrical and Electronics Engineers (IEEE) standards to instill engineering discipline throughout the program life cycle. Collaborated with stakeholders and system integrators to ensure compliance with statutory and regulatory acquisition requirements, including the certification of the Clinger-Cohen Act (CCA) compliance. Provided input to the Joint Capabilities Integration and Development System (JCIDS) process.

Business Development Manager – Managed the Information Technology Solutions business development activity and served as Proposal Manager. Provided technical advice and consulting support to operations personnel, systems and communications engineers, internal marketing executives and account managers in solving complex problems involving a broad range of technologies and industry issues. Identified, developed and nurtured new business opportunities in government and private sectors. Formulated strategic business plans and industry partnership agreements to further strengthen service offerings across multiple technical and business disciplines.

Jacobs Sverdrup (JS) Technology, Dumfries, VA 03/2001 – 02/2004

Deputy Program Manager – Assisted the Program Manager in sustaining and securing current contracts. Responded to new business opportunities under the auspices of the Marine Corps Systems Command Acquisition Center for Support Services. Wrote and led the proposal development efforts in response to new Task Order Proposal Requests. Negotiated and formulates partnership agreement with industries to secure a competitive advantage within each of the four Commercial Enterprise Omnibus support services (CEOss) domains: Engineering and Scientific; Specialty Engineering; Business, Financial, and Analytical; and Acquisition, Logistics and Administration. Provided guidance and direction to the Project Managers on all CEOss related matters.

Technical Manager – Managed and led a 49-member multi-disciplinary, multi-vendor, team that includes engineering, acquisition, logistics, contracts, financial, operations, and administration support services to the Marine Corps’ Navy Marine Corps Intranet (NMCI) / IT Infrastructure (ITI) Program Management Office (PMO). Managed the NMCI technical, programmatic and acquisition team deliver specialized support to the Marine Corps during its transition from their current enterprise network environment to the new NMCI enterprise environment; the Marine Common Hardware Suite (MCHS) team in its delivery of engineering, logistics and acquisition services; and the Operations, Contracts and Financial teams in their delivery of business and analytical services to PM NMCI/ITI. Planned, organized, led and controlled the allocated NMCI/ITI resources (people, cost, materials, services), significant impacting the overall operations of this team. Managed the activities NMCI/ITI Team throughout its engagement with the sustainment of current operations, transition activities to the new NMCI environment, and engineering services for the MCHS tactical requirement. Maintained a high level of involvement in PM NMCI/ITI activities to ensure delivery of effective client services and support. Managed the overall team’s area of responsibility, developed and implemented plans, determined personnel requirements and assigned/evaluated results, provided employee counseling and complied with Equal Employment Opportunity and Affirmative Action (EEO/AA) programs. Made personnel-related recommendations. Prepared resource estimates and complied with budget limitations. Identified and allocated manpower and resources to ensure completion of established objectives within budgetary and schedule guidelines, while upholding high technical standards. Organized the project and task workloads, selected qualified individuals and assigned tasks.

Senior Systems/Software Engineer – Led the software development efforts for two major Marine Corps Nuclear, Biological and Chemical (NBC) Defense Programs. Interfaced with clients to provide technical direction and advice regarding complex system development and integration initiatives. Made independent decisions and recommendations to resolve critical and complex engineering and resource issues. Independently evaluated best business practices and standards to effectively plan and conduct engineering assignments. Analyzed complex features of the work and applied principles and practices of the engineering discipline to devise logical approach to providing solution. Thoroughly reviewed all the results of assigned tasks to determine the completeness and accuracy of the task deliverables. Participated in formal program technical reviews (Preliminary Design Reviews, Critical Design Reviews, Test Readiness Reviews, etc.), software and interoperability Integrated Product Team (IPT) sessions and working group meetings. Provided leadership and training to junior systems engineers in the selection and proper use of technical and professional techniques, tactics and procedures. Led the Jacobs Sverdrup Software IPT and NBC Software Development Red Team. Developed and maintained the Marine Corps Uniform Pattern (MARPAT) Website, which provides MARPAT information to government and commercial industry, as well as the medium to apply for MARPAT license.

Electronic Data Systems (EDS), Herndon, VA, 11/1996 – 03/2001

Program Manager – Managed four distinct projects for the Defense Logistics Agency (DLA), Defense Logistics Information Service (DLIS). Served as the DLA Technology Policy Program Manager, providing technology architecture solutions direction and strategic planning. Executed the PMI project management techniques for planning, monitoring, adjusting, and controlling a series of interrelated work tasks to achieve a defined objective, while dealing with constraints on budget, time, resources and technology. Prepared, managed and controlled related project plans, schedules, budgets and contractual and staffing issues throughout the project life cycle. Managed internal corporate teaming arrangements and subcontractor relations. Provided leadership in client transition into a new operational environment that affects systems and management changes.

Operations Technical Consultant – Served as Operations Technical Consultant and System Engineering Technical Lead for a software development project for DFAS. Initialized, planned and executed the DFAS project management cycle. Planned, designed, developed and implemented the DFAS Chief Financial Officer Financial System (CFOFS) for DFAS Headquarters and its five DFAS Centers. Developed the CFOFS Project Plan, Implementation Plan, System Design Document, System Test Plan, and System Deployment Plan. Also served as the Project Technical Liaison between DFAS Headquarters, PricewaterhouseCoopers (EDS partner), DFAS Center Directors, and EDS project leadership. Conducted a CFOFS Build Two analysis and proposed Build Two development strategy.

Enterprise Architect – Served as Enterprise Architect for EDS’ corporate Distributed Systems Management Group—a client/server enterprise services solution team. Provided technical advice and planning, implementation, operations, and management support. Led and participated in major systems and integration studies for various federal, state and local government agencies. Provided technical support to operations personnel, systems and communications engineers, internal marketing teams and account managers in solving complex problems involving a broad range of technologies and industry issues.

Senior Systems Engineer – Served as System Engineering Technical Assistance (SETA) Implementation Team and developed a strategic and technical approach toward the Human Resources Management System (HRMS) implementation. Planned, developed, and executed the HRMS Implementation Plan and led an aggressive team to collect, analyze and produce a comprehensive systems functionality description and interfaces document that reflected legacy systems. The Implementation Team met 100% of its assigned tasks. Wrote a strategic approach to enterprise-wide data warehousing concept work package, the Automated Information System Security Plan, and the Program Management Plan for the Human Resources Oversight Committee’s resume system, Resumix. Led and participated in system design teams. Interfaced with customers and assisted in defining requirements. Planed, scheduled and coordinated project implementations and ensured that customer requirements are met.

Senior Engineer – Served as Senior Engineer for the U.S. government Telephone Network project and wrote the Evolution and Modernization Planning solution. Developed the project’s Integrated Services Digital Network (ISDN) to the Desktop Implementation Plan for a client. Completed task orders and developed technical papers for the client. Also served as task lead for the EDS’ InfoShare Network project where he represented his account’s talents to corporate EDS, providing information on solutions to EDS’ unique technical and management problems. Provided technical, scientific and project leadership for multiple large-scale projects that cross over multiple specialization and product development areas. Applied advanced business and/or technical/scientific expertise to assist others with defining, analyzing, validating and documenting complex customer operating environments, states of technology and current engineering processes. Provided advanced technical expertise to others involved in applying specialized knowledge to complex customer processes and requirements. Instigated major changes in technical procedures and policies. Conducted complex technical investigations through advanced research techniques, analysis, or development phases of engineering projects. Worked with and directed other engineering disciplines in the development and application of processes to improve quality, reliability, cost, customer appeal, and satisfaction.

General Research Corporation International (GRCI), Inc., Chantilly, VA 10/1995 – 11/1996

Software Analyst and Database Manager – Served as Software Analyst and Database Manager for the Applications and Integration division of a national agency. Analyzed, developed and implemented software requirements for the program office. Designed, tested, populated and managed various databases. Conducted systems analysis and design in support of program requirements. Developed and implemented various project milestones, financial programs, graphical presentations and other management tools. Also assisted the program director, team leader, chief engineer and program staff in all facets of the program’s operational, tactical and strategic requirements.

United Way International, Alexandria, VA, 03/1995 – 09/1995

Office Manager – Directly supported all operations and scheduling activities of the President and Chief Executive Officer and Board of Directors membership. Planned and arranged Board of Directors conferences and international conventions. Directed the office management and human and financial resources operations. Controlled all accounts payable and receivable, non-profit tax accountability, bank deposits, ledger entries and contributions from private and corporate industries.

Defense Intelligence Agency (DIA), Pentagon, DC 07/1985 – 02/1995

Superintendent – Served as Superintendent for the Defense Foreign Liaison Division and regulated public and foreign access to defense department facilities. Controlled foreign access to classified documents and unclassified but sensitive information. Supervised the liaison and protocol activities of foreign and domestic organizations. Coordinated visits of 12,700 foreign diplomats annually.

Operations Coordinator – Served as Operations Coordinator and Office Manager for the Defense Attaché Office at the American Embassy in La Paz, Bolivia. Organized overt intelligence operations with the intelligence community and Drug Enforcement Agency. Coordinated the U.S.-Bolivian liaison and protocol affairs. Granted diplomatic clearances of over 600 U.S. aircraft and 6,500 official visits annually. Managed and executed the annual office budget of nearly $1 million.

Foreign Military Sales (FMS) Coordinator/Security Assistance Officer (SAO) – Served as FMS Coordinator and SAO at the American Embassy in Tel Aviv, Israel. Managed over 2,000 Israeli military weapon system cases derived from the $1.4 billion U.S. aid to Israel. Regulated the flow of over $6 million in research and development projects. Evaluated and designated over 1,300 Israeli military students to U.S. Military sponsored institutions. Mediated in contractual agreements between U.S., Israel and U.S. defense contractors. Wrote several overt intelligence information reports, significantly contributing to the intelligence community databases.

Intelligence Specialist – Provided overt intelligence and diplomatic support at the American Embassy in London, United Kingdom. Facilitated the collection and production of intelligence reports. Administered intelligence databases, providing immediate response to intelligence community requirements. Supported counterintelligence, anti-terrorism and counter-drug operations.

U.S. Air Force, Worldwide 10/1972 – 02/1995

Retired Air Force—Served on active duty worldwide and during my tenure serving with DIA. Specialized in HUMINT intelligence operations and information management systems.

Academic Education

Strayer University

Master of Science, Computer Science, Information Systems, 1999

Bachelor of Science, Computer Science, Computer Information Systems, 1996

Community College of the Air Force

Associate of Arts, Information Management, 1994

Certification and Training

Basic Software Acquisition Management (SAM 101), Defense Acquisition University, 05/2002

Cameo Enterprise Architecture (CEA), VA-sponsored. 06/2020

Certified Process Professional (CPP), BPGroup.org, 07/2006

Certified Scrum Master (CSM), Master of Project Academy, 12/2020

DoD Architectural Framework (DoDAF) Systems Architect, Telelogic Academy, 07/2008

Facility Security Officer (FSO), DoD, 02/2007

Fundamental of Systems Acquisition Management (ACQ 101), Defense Acquisition University (DAU)

Information Security Series – DAU, 2002-2002

IT Infrastructure Library (ITIL) Foundation, Quantum Certification, 12/2004

ITIL Service Manager, BMC, 09/2007

Microsoft SharePoint 2016 Workload Optimization, Microsoft Virtual Academy, 05/2020

Physical Security Series – DAU, 2010-2012

Project Management Professional (PMP), Project Management Institute (PMI), 09/1997, Recert 12/2020

Special Access Program Security Series – DAU, 2006-2009

Windows NT Server and Client – Microsoft, 01/1997

Security Clearance

TS/SCI with CI Poly (Current)

Professional References

Name

Email

Phone No.

Employer

Profession

Jeffery Gabbert

ad1o8n@r.postjobfree.com

210-***-****

MCS

CEO

Michael J. Dean

ad1o8n@r.postjobfree.com 703-***-****

ProSol

CEO

Gil Blankenship

ad1o8n@r.postjobfree.com

443-***-****

CGI Federal

Director

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