Kazoua Thao

ad1o8g@r.postjobfree.com 1-414-***-****

Milwaukee, WI 53224

Ambitious stylist offering 9 years of experience delivering modern and classic hair designs and techniques for men, women and children. Conversational and energetic with expertise in fostering client loyalty to drive revenue. Skilled in interpreting client requests and achieving superior results with every service.

Education:

Milwaukee Area Technical College - Milwaukee, WI

No Degree: Supply Chain Management

August 2021-Current

Vici Beauty School - Milwaukee, WI

Certificate: Cosmetology

July 2012-August 2013

Work History

Shift lead Sportclips - Mequon, WI 08/2021 - Current

Suggested treatments and styles to suit customer appearance and fashion choices.

Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Worked on customers daily while maintaining distinguished cleanliness and organization of work areas.

Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Recorded notes for future reference about customer preferences and services delivered.

Assistant Manager Great Clips - Wauwatosa, WI 09/2013 - 08/2021

Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Planned team-building exercises to increase employee performance and job satisfaction.

Increased sales by driving operational efficiencies and building excellent customer rapport.

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Skills

Relationship building and management

Marketing familiarity

Customer buying habits

Customer consultation

Budgeting

Training

Staff Management

Order Picking and Processing

Inventory counts

Customer service

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