Project Manager Team Member

DARRELL L. REID SR

Project Manager

*******.****@******.*** linkedin.com/in/darrell-reid-sr Spotsylvania, USA Trusted proactive multi-role project manager with 20+ years of experience managing large and small projects with attention to detail and excellent verbal and written communication skills

EXPERIENCE

Project Manager – IT/TELCOM

W.L. Reid & Associates

2019 - Present Spotsylvania, USA

$2M reduction in LEC/CLEC annual recurring

costs (ARC), achieving a 3-year return on

investment (ROI) of 731% through identifying and

eliminating unnecessary capacity. Managed a

matrixed team of field engineers, project

managers, billing analysts, and sales

representatives for this major telecom and ISP

provider.

Planned and executed an $80M multi-vendor

cross-functional effort to fortify communication

cell towers against commercial power loss by

implementing hydrogen fuel technologies as a

backup power solution across the U.S.

Agile manager and development team member

for client’s intranet-hosted Capital Projects

Forecasting and Budgeting System responsible

for managing $100M in annual requests.

Business Analyst / Technical Writer - IT

W.L. Reid & Associates

2015 - 2019 Spotsylvania, USA

Produced and managed business requirements

for this software OEM’s flagship unemployment

insurance (UI) suite of applications. Client’s

products are responsible for processing millions

of UI claims across several states in the US.

Authored software installation & configuration

manuals for several customer applications,

reducing telephone installation & configuration

support costs by over 75%.

Project Manager – IT/TELCOM

Cambridge Business

2010 – 2015 Prince George’s County, USA

Proposed, developed, implemented, and

managed a $5M program to establish a campus-

wide Geographic Information Systems (GIS)

network, associated computing resources, GIS

software including ESRI’s ArcGIS, Autodesk’s

AutoCAD, and other productivity tools. Also

provided professional technical services in

support of the Dept. of Environmental

Resources.

SKILLS

Budgeting / Forecasting / Billing

Business Analyses – Business Processes

Communications Management

Cross-Functional Teams

Dashboards, KPIs

DDLC - Technical Writing

Earned Value Management

Financial Management

Information Technology (IT)

International Projects

Matrix Management

Multi-vendor / Multi-customer Projects

Negotiation

Network / Systems Administration

PMI, PMBOK, Former PMP

QA / Testing

Recruitment & Team Building

Requirements Management

Risk Management

SDLC – Agile, Waterfall

Stakeholder Management

Team Member Mentoring

Telecommunications Implementation

Vendor Selection & Management

Web Development Management

Work Breakdown Structures (WBS)

TOOLS

MS Project, SharePoint, Smartsheets

Linux, Unix, Windows, macOS

SQL, Access, MySQL, Python, GitHub

PHP, C, HTML, CSS, Markdown, Apache

MS Word, Excel, PowerPoint, Visio, Lucidchart,

LibreOffice, Google Docs, Google Sheets, Google

Slides

EDUCATION

M.S. Electrical Engineering & Computer Science

Massachusetts Institute of Technology (MIT)

B.S. Electronics Engineering

Norfolk State University

Postgraduate Studies - Business Management

George Washington University

EXPERIENCE

Won an additional $3M effort to provide follow-

on network & systems administration support,

documentation, training, and maintenance.

Provided network administration support

services for the client’s 400-node fiber and

ethernet metropolitan area network (MAN),

including Cisco routers, switches, and Wi-Fi

access points.

Provided systems administration support for the

network’s host of computing platforms including

Unix servers and a mix of Linux, Windows, and

macOS desktop workstations, laptops, high-

resolution printing and scanning devices, and

NAS servers.

Created a $45M annual recurring cost (ARC)

reduction through consolidation and

decommissioning efforts involving over 300

nationwide network and administrative physical

facilities. Managed a multi-disciplinary team of

over 100 professionals including network and

field engineers, LEC/CLEC account managers,

billing analysts, provisioning & order entry teams, facility landlords, restoration teams, and legal.

Project Manager – IT/TELCOM

SysTec, Inc.

2002-2010 Reston, USA

Led a cross-functional team of over 100 account

managers, systems engineers, and field

engineers responsible for on-prem

implementation of the client’s managed network

services (MNS) product line for its business

clients seeking high-speed internet connectivity.

Planned and engineered implementation of a

network of rotaries across the U.S. providing IP

services to over 500,000 dial-up customers.

Achieved 20% cost reduction for client’s B2B

customers through network traffic analysis and

aggressive rightsizing efforts.

50% reduction in engineering planning time for

rotary augmentation through the development

of several software applets that automated many

steps in the augmentation design process.

Designed and implemented a client-server

network for a medium-sized retail chain with

over 500 POS nodes across administrative

facilities, headquarters, retail locations, and a

private data center as part of a total business

technology refresh effort. Served as the first

network/systems administrator of the new

system and trained the client’s permanent

employees to assume network and systems

administration responsibilities upon project

closeout.

Authored systems documentation and trained

junior personnel for the role of systems

administrator responsible for a 200-node mixed

network of Cisco, Windows, Unix, Apple, and

Hewlett-Packard assets.

Supervised a $5M project to provide Cisco

routers, Unix servers, workstations, high-

availability storage technologies, and COTS

(commercial off-the-shelf) software to support a

client’s uranium enrichment business.

Collaborated with Oracle to establish a network

and computing baseline environment for hosting

Oracle Financials for a quasi-U.S. government

client with annual revenues of over $100M.

Regional Director (Southeast US)

Sylvest Management Systems Corporation

1997-2001 Chattanooga, USA

$90M in Projects Managed for public and private

entities including the Tennessee Valley Authority

(TVA), U.S. Dept. of Justice (DOJ), and U.S. Army

Aviation and Missile Command (AMCOM).

Sr. Engineer / Project Manager

Booz-Allen & Hamilton, Inc

1987-1990 Rosslyn, USA

$100M in Projects Managed for DoD black programs

at DARPA in conjunction with the U.S. Army and U.S. Marines in multi-spectral emissions detection

reduction and application of low observable

technologies. (Held TS/SCI/SA DISCO Clearance)

Graduate Research Assistant - Engineering

MIT Lincoln Laboratory

1984-1987 Hanscom AFB, USA

R&D Projects to Support DoD black programs in

countermeasures. Published master’s degree thesis

in digital signal processing (DSP) hardware &

software methods via the design of application

specific integrated circuits (ASICs). (Held TS/SA

DISCO Clearance)

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