Customer Service Cashier

KENDRA ADAMS

770-***-**** Douglasville GA - ***** ******.********@*****.***

SUMMARY

Experienced customer service cashier with 4 years of experience in retail settings. Proven ability to provide excellent customer service and handle cash transactions accurately. Professional customer service cashier with 4 years of experience in retail settings. Adept at accurately processing payments, providing excellent customer service, and managing customer complaints. PROFESSIONAL SKILLS

● Register Operations

● Investigations

● Cash Balancing

● Proper Safety And Over The Road Driving

● Dispatch Communication

● Time Management

● Patrolling And Alarm Systems

● GPS and Map Directions

WORK EXPERIENCE

Customer Service Cashier Jan 2015– Jan 2018

Shell Oil: Laurel, MS

● Maintained cleanliness and orderliness of the cashier area

● Performed opening and closing duties, including counting and organizing the cash drawer

● Developed and maintained positive customer relations through excellent customer service

● Assisted customers with product selection and inquiries, providing accurate information

● Processed returns and exchanges in accordance with store policies Delivery Driver Nov 2013 – Jan 2016

Groove Transit: Hattiesburg, MS

● Maintain communication with dispatch to ensure timely delivery

● Maintain accurate records of daily mileage and fuel usage

● Effectively communicated with dispatch and customers regarding delivery status

● Delivered people at an 99% ensured rate

Security Agent Jan 2007 – Jan 2012

Majestics Security: Snellville, GA

● Investigated and resolved customer complaints

● Monitored and maintained the security of all entrances and exits

● Developed and implemented security policies and procedures to ensure the safety of personnel and customers

● Successfully monitored and reported suspicious activity in assigned areas for a top-tier security firm EDUCATION & CERTIFICATIONS

GED May 2005-2006

Job Crop, Albany, GA

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