Denise L. Wyatte

**** ****** **** **, *********, FL 33534 770-***-**** ad1o4g@r.postjobfree.com EXPERIENCED PROPERTY MANAGER

25+ years’ experience and a firm background of success in overseeing multi-million-dollar properties. Dedicated leader and mentor, with a solid history of leading property improvement projects, developing top performing teams, and optimizing business operations.

An accomplished, goal-driven, and customer-oriented Property Management Professional with solid history of success, including oversight of multi-million-dollar properties and ensuring profitability. Savvy leader repeatedly recognized for outstanding performance, exceeding goals, and generating new revenues. Keys to my success are in building and guiding top-performing teams and optimizing internal operations. Talent for cultivating and supporting resident relationships, leading to high occupancy rates, minimal turnover, and renewal of long-term leases. With client satisfaction, superior customer service as a priority and a high motivation to succeed, I am now seeking new opportunities and career growth. Key Strengths and Skills:

Contract & Lease Negotiations Team Leadership & Training

Vendor Service Management Rent & Arrears Collections

Market Research & Analysis Tenant/Client Relations

Budget Development & Forecasting Customer Service Highlights of Expertise:

Financial:

Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures manual.

Maintain accurate records of all community transactions and submit them on a timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).

Prepare annual budgets and income projections in a timely and accurate manner.

Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner.

Generate necessary legal action, documents, and process in accordance with State and Company guidelines.

Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and COI.

Ensure that A/P invoices are submitted to corporate office for payment, handle petty cash and all community funds. Personnel Management:

Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.

Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership.

Plan weekly/daily office staff schedules and assignments.

Coordinate maintenance schedule and assignments with Maintenance Supervisor.

Administer action plans consistently, and on a timely basis with performance problems. Document appropriately to communicate problematic situation with supervisor, Human Resources Director, and terminate properly when necessary.

Residential Relations:

Deal with resident concerns and requests on a timely basis to ensure resident satisfaction with management.

Develop and/or implement resident retention program (i.e., resident functions, special promotions, monthly newsletters, etc.).

Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.).

Consistently implement policies of the community.

Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual.

PROFILE SUMMARY

Doctorate Degree in Christian Education

New Alliance Theological Seminary

Doctor of Christian Education (EdD)

Master of Art in Theological Studies

New Alliance Theological Seminary

Concentration in Biblical Theology

Bachelor of Science in Business Administration

University of Pennsylvania

Concentration in Business Economics and Public Policy Professional Association & Awards:

CAM – National Apartment Association – Certified Apartment Manager

COS – National Center for Housing Management – Certified Occupancy Specialist

2011 Paragon Award of Excellence winner for The Hamptons at Tampa Palms – National Apartment Association

HCCP – Housing Credit Certified Professional Designation

• 05/23 to present Business Manager Alvista Sterling Palms [248] Brandon, FL

• Willow Bridge PC (formerly

Lincoln Apts)

• 05/22 to 11/22 Property Manager Doral Oaks [252] Temple Terrace, FL

• Franklin Street

• 05/21 to 03/22 Property Manager Puritan Place [232] Tampa, FL

• First Communities

• 03/19 to 03/21 Property Manager The Grove at SouthShore [340] Riverview, FL

• SOM

• 09/18 to 03/19 Independent Contractor [1232] Orlando/Lakeland/Riverview, FL

• Private Developer

• 05/16 to 8/18 Property Manager Trio at Encore [141] Tampa, FL

• JMG

• 01/15 to 01/16 Sr. Property Manager The Gardens at SouthBay [216] Tampa, FL

• Stephenson & Moore

• 05/14 to 12/14 Property Manager Alta Mar at Broadwater [320] St. Pete, FL

• PSDM

• 10/09 to 12/13 Property Manager The Hamptons at Tampa Palms [217] Tampa, FL

• TCGR/FSRR

REFERENCES CAN BE FURNISHED UPON REQUEST

EDUCATION AND CREDENTIALS

PROFESSIONAL EXPERIENCE

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