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Sales Specialist Customer Service

Location:
Kissimmee, FL
Salary:
Open
Posted:
December 04, 2023

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Resume:

Ahmed Hill

Sales Specialist

*** ***** *****

Kissimmee, FL 34759

414-***-****

ad1o3w@r.postjobfree.com

OBJECTIVE

As a forward-thinking sales person with 20+ years of experience and well over $3M in sales, allowing me to meet and exceed my personal monthly goals in sales. I know first hand the importance of empathy and attentiveness in closing deals. Seeking a sales role where I can continue to foster and hone these traits as I continue to grow within an accomplished organization as Right Management.

EXPERIENCE

Uptown Ford and Lincoln Dealership, Milwaukee, WI — Certified Sales Specialist

March 2007 - November 2023

●Greet customers as they enter the showroom/lot and engage them in dialogue to discover their vehicle needs

●Encourage customers to take test drives of vehicles that appropriately match their requirements

●Negotiate skillfully with customers to arrive at a satisfactory price point that meets internal sales goals while helping buyers stay within their budgets

●Ensure superior customer service without high-pressure sales tactics to facilitate creation of long-term customer relationships

●Follow up with customers post-sale for any questions, concerns, or needs

●Attend weekly sales meetings and strive to reach sales goals; achieved or exceeded sales goals on average 10 out of 12 months per year

SKILLS

● Excellent negotiator

with proven ability to

find solutions for

clients

● Dedicated to providing

thorough information

about vehicles on sales

floor

● Active listener and

experienced in closing

sales without

high-pressure tactics

● Driven, goal-oriented,

and determined

● Committed to building

lasting customer

relationships

● Familiar with basic

loan financing concepts

● Excellent

leadership/supervision

and managerial skills

LANGUAGES

● English - Fluent

Uptown Ford and Lincoln Dealership, Milwaukee, WI — Dealer Trades Specialist

March 2007 - November 2023

●Manage and assist with dealer trades and recoveries of vehicles needed to service customers effectively.

●Control the flow of cars, inventory management checking and logging in new arrivals and departure vehicles from the dealership. D. Hobbs Honda Dealership, Milwaukee, WI — Certified Sales Specialist

December 2004 - February 2007

●Provided excellent customer service to car shoppers looking for quality used vehicles

●Helped customers find a vehicle that fit their budget and requirements

●Advised customers about various financing options and strived to find best solutions for customers’ budget and credit situation. Increased loan sales by 25% over two years

●Connected customers to vehicle mechanics for service issues and follow-up maintenance.

●Manage the staff of the Business Development Call Center

●Make written and verbal reports to ensure the quota or the company was met while providing the staff with support needed to perform well. EDUCATION

Columbia University, Chicago, IL

September 1990 -May 1991

Alabama State University, Alabama

September 1989 -May 1990

Kenwood High School, Chicago, IL — HS Diploma

September 1985 - June 1989



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