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Office Assistant Case Management

Location:
Houston, TX, 77052
Posted:
December 04, 2023

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Resume:

Yakisha Davis-Osbourne

***** ****** ****** **, *******, TX 77084

239-***-****

ad1o3s@r.postjobfree.com

CAREER OBJECTIVE

To exert a high level of competence in my area of expertise. While contributing positively to institutional or educational development. Ultimately, securing a challenging career within the professional industry that will utilize my educational background and other relative experiences, while offering professional development and advancement opportunities.

KEY COMPETENCIES

Case Management

AOD Program Therapist

LCDC-I

Clinical and Scientific Acumen

Agricultural and entrepreneurial skills

Juvenile Corrections

Detail and Results Oriented

Case planning/delivery

AOD education/curriculum

Effective multidisciplinary Team Player

Individual and group counseling

Positive Attitude and Motivator

Outgoing and Energetic Personality

Excellent Interpersonal Communication Skills

Office Assistant

EDUCATION

Prairie View A&M University, Prairie View, TX. Master of Science, Human Science, August 2012 - 2013.

Cumulative Grade Point Average 3.90

Prairie View A&M University, Prairie View, TX. Bachelor of Science, Agriculture, 2009 - 2011 (Magna Cum Laude) Cumulative Grade Point Average 3.89

College of Agriculture Science and Education (CASE) 2003- 2006 Associate Degree in General Agriculture (transferred).

Ebony Park HEART Academy. 2001 - 2003

NCTVET Level 1 & Level 11

PROFESSIONAL EXPERIENCE

Houston TX, 2021 - Present

Professional Career Break

Dedicated the last two years to managing the finances and resources of a small estate, responsibilities extends to; care, discipline, planning and delivery of the second and third grade curriculum in a home school setting. Supervisory responsibilities in accordance with the policies and applicable procedures in managing groups of students in Kindergarten to Fourth Grade, from multi-cultural backgrounds, at times with physical and developmental disabilities. Responsibilities including; planning, assigning, and delivery of curriculum material; appraising performance; rewarding and disciplining; addressing complaints and resolving conflicts

Active member at The POWH church Assist in the Ministry to foster and maintain multicultural relations.

HTR Comprehensive Recovery Concepts Inc. Houston, TX, 2017-2021

Providing educational instruction, Group and Individual Therapy and after care services for clients at HTR Comprehensive Recovery Concepts Inc. Program. Coordinate alcohol and drug abuse treatment services with the Clinical Director.

Planning and Directing Counseling activities

Facilitates Groups and Lectures for clients

Initiating social services of clients, gathering social history and other treatment documentation

Providing information and referral services

Ensuring consistency of services

Conducting Screening, Intakes on potential clients

Conducting Assessments

Developing client Treatment plans

Conducts discharge summaries and discharge plans

Responsibility for client case management issues as they relate to delivery of substance abuse treatment

Responsibility for general documentation of client records on caseload

Maintaining client confidentiality and protecting client rights

Houston TX, 2015 –2017

Professional Career Break

Dedicated the last two years to managing the finances and resources of a small estate, raising a toddler, responsibilities extend to; care, disciplining, planning and delivery of the Pre-K curriculum in a home school setting.

Supervisory responsibilities in accordance with the CFF policies and applicable procedures in managing groups of students in Kindergarten to First Grade, from multi-cultural backgrounds, at times with physical and developmental disabilities.

Responsibilities including; planning, assigning, and delivery of curriculum material; appraising performance; rewarding and disciplining; addressing complaints and resolving conflicts.

Assist in providing supplies for Missions trip to CFF's orphanage in Mexico.

Assist in the CFF Ministry to help stop Human Trafficking.

Tutoring and Academic support to Undergraduates and High schoolers who needed help.

Owned and operated a successful backyard vegetable and condiments gardening project for household use.

OFANA volunteer helped raise over $100,000 usd to aid in establishing a Plant Tissue Culture Lab at CASE and provide scholarships for students.

Houston/Jamaican Ass. Volunteer, raised funds annually to donate to a selected Basic or Primary school in Jamaica.

Texas Juvenile Justice Department (TJJD). -Giddings TX 2014 -2015.

Case Manager III / Alcohol and Other Drug (AOD) Program Therapist

Provide case management services relating to the general treatment and the AOD specialized treatment programs. Implement Treatment plans. Compliant with TJJD Policies and procedures.

Worked in close partnership with a variety of service providers and treatment program staff to ensure availability of all treatment and program services.

Promoting the multidisciplinary team approach in the treatment of the assigned Juveniles.

Conducting case file reviews, Case planning, AOD education/curriculum delivery.

Facilitating both Individual and group counseling, encouraging family involvement, performing discharge for assigned Juveniles.

Planning, and working with service providers to ensure coordination of service delivery

Enhancing the continuity of care for youth transitioning from the agency's AOD program.

Reviews, and properly applies information found in youth records that is related to the youth's health and safety and to the security of the facility; provides appropriate information to other staff; complies with policies, procedures, rules, and regulations; and prepares and maintains records, forms, and reports.

Provides services to potentially aggressive/combative youth in a correctional setting with a wide variety of temperaments (volatile, mentally ill, suicidal) and specialized needs (chemically dependent, sexual offenders, emotionally disturbed, etc.)

Working closely with TJJD Lawyers and Probation officers to minimize recidivism and relapse issues.

Juvenile Correction Officer

Supervise groups of youth, with responsibility for their safety, personal conduct, care and rehabilitation.

Gained and demonstrate the basic knowledge of PREA and FREPA programs. Aid team members with proper handling, movement and program routines.

Assumes responsibility for the custody and care of youth through knowledge of and adherence to laws, rules, regulations, policies and standard operating procedures governing the TJJD.

Searches for contraband and provides security; counts, feeds, and supervises assigned youth in dormitories, classroom areas, and other areas; and performs security of various assigned areas.

Provides custody and security of assigned youth including constantly observing actions of youth for prolonged periods. Performs "pat" and "strip" searches of youth. Physically restrains and secures sometimes assaultive youth. Transfers and transports youth.

Receives competency-based introductory training in various methodologies used in the residential and community service treatment programs.

Maintains security; intervenes during emergencies or altercations to prevent escapes and gain physical control of youth. Supervises youth in a correctional facility in the performance of work activities and during recreational and religious activities, and conducts inspections for health and safety hazards.

Interacts critically and constructively with other staff members to develop and implement successful treatment techniques. Develops effective, professional relationships with youth, co-workers, and treatment team members.

Assists youth with their personal issues and refers issues to the group in accordance with the principles of the program. Observes and keeps staff informed daily of significant behavioral conditions known about an individual and/or the group.

Solutions Counseling- Houston, TX 2013

505 N, Sam Houston parkway East, Houston, TX 77060

Intern Community Services and Volunteer Program (130hrs completed)

Reviewed and organized client files

Observed and co-facilitated Individual therapy sessions.

Provided resource material for group sessions and delivery of the curriculum.

Co-counseled both male and female adolescents from residential facilities in group therapy sessions.

Shield Bearers Counseling Services- Houston TX 2013

12345 Jones Rd STE 285, Houston TX 77070

Intern Community Services and Volunteer Program (170hrs completed)

Actively participated in sessions by co-counseling clients

Observed counseling sessions and took progress notes for clients files

Conducted individual sessions for a child and an adolescent male.

Observed and assisted in co-Facilitating group and individual sessions.

The Mission of Yahweh- Houston, TX 2013

10247 Houston, TX 77041

Intern Community Services and Volunteer Program (16hrs completed)

Served homeless women and children, provided counseling and assisted with implementing individual plans, committed to helping residents to become self-sufficient, productive members of society. The Mission supports more than 3,000 residential stays each month. We also provided thousands of Houston residents with donations of food, clothing, school supplies and other necessities.

Office of the Attorney General of Texas: Child Support Division, Conroe TX 2013

5452 Old Hwy 105 W, Conroe TX 77304

Intern Community Services and Volunteer Program (51hrs completed)

Assisted in filing legal documents, pulling certified court orders. Observing and recognizing child support documents in field office case files. Observed child support officer working with both custodial and non-custodial parents, to determine the next course of action. Trained with child support technician in viewing Texas Child Support Enforcement system training.

Prairie View A&M Cooperative Agriculture Research Center - Prairie View, TX 2012 -2013

Graduate Assistant/Teaching

Collect and analyze data and compile research materials.

Conducting computer research for journal articles to support professor’s experiments

Co-facilitating classes for Professor and also had responsibility for Conducting class sessions in professor's absence.

Worked under the Department Head for the College of Agriculture and Human Sciences

Filing student's course registration documents and assisting with course registration, filing degree plans and also had responsibilities to ensure that documents and correspondences between Academic Affairs office and that of the Department head were delivered timely and filed correctly.

Practicum 1 and Practicum 2; created intake, full psychosocial, diagnosis and treatment plans, for various case-scenarios, observed during field practicum sessions. In addition, I was required to take the client trough the treatment process to both completion and release or referral process. Was required to show continuity of care and make requisite recommendations.

Prairie View A&M Cooperative Agriculture Research Center - Prairie View, TX 2009 -2011

Undergraduate Student Worker Laboratory/Office Assistant

Worked at the Poultry center, performing duties which entails; collection, sanitation and packaging eggs; data collection, record keeping, animal nutrition, animal health, bio-security systems, Hazard Analysis and Critical control Points (HACCP), and Poultry production (layer operations).

Troy High School 2008-2009

Agricultural Science Teacher

Supervised and executed various teaching methodologies in delivering the agricultural curriculum to grade seven to ten students.

Worked in tandem with the Science Department as club leader, to implement the goals and objectives of the Environmental Science club.

Participated in National Youth in Agriculture competition, geared towards educating students about ways of enhancing food security and agricultural sustainability.

Supervised eight graders and coordinated a special program called the ‘Buddy system' geared towards offering support to troubled youths'

RELEVANT COURSE WORK UNDERGRADUATE AND GRADUATE

Family Economics and Resource Mgt, HUSC5313, Family Communication, HUSC5393, Human Development, HUSC5553, Child and Adolescent Therapy HUSC5583 Mental Health and Psychopathology HUSC5583, Individual and Clinical Psychotherapy HUSC5753, Victims and Victimization, Counseling Diverse Populations, Clinical Assessment HUSC5753, Family Ethics and Issues HUSC5683,Algebra,ANSC1513 General Animal Science, Farm Management, Agricultural Production, Crop Production, Soil Conservation and Watershed Management, Pasture Management, AGRO 1703 Crop Science 3,ANSC 2553 Poultry Tech, ANSC 2523 Poultry Science,AGRO 2603 Environmental Soil Science, AGRO 3633 Soil Fertility and Fertilizers, AGRO 2713 General Entomology, ANSC 3503 Animal Nutrition,AGHR 3323 Program Planning, AGEG 3413 Agriculture and Environment, Integrated Pest Management, Ornamental Horticulture, Vegetable Production, Non-Traditional Crop Production ANSC 2533 Dairy Science, AGEC 3213 Agricultural Policy, CHEM 1033, BIOL 1054 Anatomy and Physiology, ANSC 3523 Meat Science, ANSC 2543 Disease and Sanitation, FDSC 3583 Food Quality Assurance, HUNF 2633 Food Service Systems, ANSC 4533 Breed Genetics, AGRO 5783Application of Biostatics, ANSC 5513 Physiology of Reproduction.

ACCOMPLISHMENTS

Texas Department of State Health Services Licensed Chemical Dependency Counselor Intern (LCDC-I)

Texas Juvenile Justice Department Certificate of completion PRESERVICE ACADEMY

Texas Juvenile Justice Department Juvenile Certificate of completion CORRECTIONAL OFFICER TRAINING

8 CEU Hours Adolescent Self-Assessment Profile II A Comprehensive Alcohol or Other Drug Assessment

ADDITIONAL SKILLS

Microsoft Office, Microsoft Works, Adolescent Drug Assessment, Internet Usage, Customer Service, Time Management, Teaching, Chemical dependency counseling Organization skills, Leadership skills, Problem Solving skills, Adaptability and ability to work under pressure, Interpersonal skills

REFERENCES

Dr. Terrence Johnson (PhD) - 702-***-****)

Dr. Dahlia Stoddard (PhD) - 979-***-****)

Dr. Shanoy Anderson (PhD.) - 832-***-****)



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