Customer Service Representative
Resume:
Objective: Self-directed customer oriented individual seeking position that will use strong problem solving and organizational skills to support clients and result in an outstanding performance
Experience:
Customer Service Representative
Conduent Corporation (Remote) 08/21-Present
Instruct members on how to file online claims
Update and upload member information to accounts
Provide knowledge to individuals signing insurance benefits
Owner Assistant 11/14-Present
Step Above Rentals (New Castle, PA)
Prepare documents for the rental and departure of properties
Allocate & schedule duties to maintenance crews for repairs to properties inside & out
Screen potential tenants, establish appointment times, and collect personal information
Order Processor 12/19-8/20
Design Center Blinds (Phoenix, AZ)
Returned telephone calls, and emails to clients looking for updates
Prepared spreadsheets, reports, invoices, and daily project obligations
Gathered order information from clients to place orders in timely manner
Billing Specialist 12/17-10/19
Pro-Unlimited (Liberty Mutual, New Castle, PA Office)
Collected payments and apply to accounts
Determine best solution for requests from policy holders
Resolved billing issue for valued customers, and entry of data on policies
Office Manager/ Property Management Assistant 10/14-04/17
Keller Williams Realty (New Castle, PA)
Systematized records for PA state compliance
Personal Assistant to CEO, CFO, and Property Manager
Focused on daily real estate transactions, cash handling, listing, and closing aspects
Account Manager/Customer Service Representative 06/12-10/14
Hagan Business Machine (Erie, PA)
Involved with daily financial transactions
Resolved client concerns with their accounts
Contacted customers for accurate billing information, and supply ordering
Box Office Manager 09/02-04/12
Roadhouse Theatre (Erie, PA)
Managed all ticket sales and prepared reports depositing
Utilized QuickBooks Pro for AP/AR, along with 10 key entries
Collected customer information for mailing/e-mailing database updates
References:
David Brunton
Realtor- Keller Williams
New Castle, PA
************@**.***
Leslie Bohrer
President- Bohrer Enterprises, Inc.
Harborcreek, PA
Diane Conner
Department Manager – Design Center Blinds
Phoenix, AZ
Dear Sir or Madam,
I am writing to express interest in the position you are currently in the process of hiring for on indeed.com.
I am currently working as a property manager, taking care of tenants in my area, along with investors around the United States.
After reading the details of the position, I am strong candidate with a great deal of experience in several different fields of business who is seeking an organization that will utilize my skills and ensure full-time long-lasting employment.
In closing, I would like to thank you for the time you took to look over my resume and cover letter and would like an opportunity to sit down and go over my credentials at your convenience. I can be reached at: ******@***.***, and do look forward to hearing from you.
Good fortune for the future,
Bree Gorczycki
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