Client Services Account Executive
Resume:
PREETHI CHAPARALA
CONTACT
KEY DIFFERENTIATORS
preethichaparala@gmail
Agile & multi-faceted, with 18 years of client services experience, including 10 years in the technology sector. Known for quickly tackling learning curves, finding creative solutions to complex problems, and rising to national recognition in three distinct industries. Prides oneself on empathic approach to relationship building and ability to connect with a diverse range of people.
SKILLS
EXPERIENCE
Client Services
Business Development
Revenue Growth
Relationship Building
Event Coordination
Vendor Management
Networking
Cross-Functional Collaboration
Problem Solving
Process Improvement
Organization
Attention to Detail
Bilingual: English, Hindi
AWARDS
EVENT PRODUCTION, MARKETING, & ARTIST MANAGEMENT
DJ, Promoter, & Mentor 2019–Present
●Provide marketing and promotional services for boutique electronic music label clients
●Grow music sales through promotion of new releases on retail platforms, streaming services, and directly to artists
●Grow awareness of artists through events and bookings
●Plan promotional events from start to finish including: strategy, budget, marketing, invitations, run of show, and list management
●Gather post-event feedback to find areas for improvement
●DJ live events and live stream music on social media platforms to promote music releases
●Founded a label/brand/collective to encourage and promote underground artists & promoters who are uniquely skilled in breaks, acid, house, jungle, & other related subgenres of electronic music.
VARIOUS FACILITIES, NY & OK
Funeral Director 2015–2019
●Provided empathic, one-on-one client services to all families
●Built trust and long-term relationships through customized support and aftercare plan development
●Reorganized facilities, streamlined processes, developed inventory system, and maintained supplies
●Worked with family, clergy, permitting agencies, cemeteries, and other stakeholders to arrange and direct memorial and funeral services
PLUSHnyc, NEW YORK, NY
Client Coordinator 2012–2014
●Provided client support for full book of business at world-renowned audio post production studio
●Drove business to the studio through planning and execution of events, including: fundraisers, industry events, & networking programs
●Sourced and retained new clients through lead development
KONY, INC., SAN MATEO, CA
Inside Sales Representative 2009–2012
●Grew business in the auto, entertainment/media, CPG, and retail verticals for fast-paced, cloud-based mobile applications company
●Achieved 100% success rate in generating revenue each quarter
●Generated leads by preforming research on assigned territories, preparing report of findings, and creating sales collateral
MICROSTRATEGY, NEW YORK, NY
Inside Sales Representative 2007–2009
●Provided sales support for global analytics software company
●Generated leads by preforming research on assigned territories, preparing report of findings, and creating sales collateral
ORACLE CORPORATION, BURLINGTON, MA
Strategic Account Manager 2005–2007
●Hired as sales support for the retail vertical, promoted to Strategic Account Manager for the Northeast territory within first year
●Consistently beat $250K quarterly quota targets each year
●Achieved +150% of a $1M per year quota in territory
●Won President’s Club Award for top sales reps in North America
PITNEY BOWES, SAN JOSE, CA
Outside Sales Representative 2004–2005
●Sold shipping and mailing solutions B2B
●Consistently met monthly quota targets of $20K
●Achieved 115% of quota target in 2005
INTEL CORP, SANTA CLARA, CA,
Technical Training Engineer 2002–2004
●Developed courses from scratch for Intel University focused on teaching employees how to collaborate with offshore co-workers with different cultural backgrounds
●Worked with teams in CA, OR, and Malaysia to understand the challenges faced by each
●Conducted formal professional technical training for Intel employees
Intern 2002
●Applications Engineering Intern within mobile gaming industry responsible for rebuilding computers and playing games for the purpose of locating bugs and replicating issues for graphics driver software
●Interacted with OEM (original equipment manufacturers) customers to remedy issues
ORACLE PRESIDENT’S CLUB Awarded to Top Sales Representatives in North America
2007
WOLFE MEMORIAL AWARD CLINICAL EMBALMING
McAllister Academy of Funeral Service
2015
EDUCATION
OKLAHOMA STATE UNIVERSITY
Bachelor of Science, 2003
MIS & Marketing
UNITED STATES MILITARY ACADEMY AT WEST POINT
BS coursework, 1998
Cadet Basic Training
Cadet Advanced Training
TECHNICAL
MS Office
Mac & PC
Adobe Photoshop
Salesforce CRM
Oracle CRM
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