Summary
Always ready to work with an embracing team and further my career by setting goals and following through. Experience
Assistant Housekeeping Manager
Residence Inn by Marriott • Cincinnati, OH
01/2023 - Present
Owner/Operator of business
OCD Cleaning Services, L.L.C • Cincinnati, OH
03/2022 - Present
Commercial cleaning
Residential Cleaning
Schedule clients for service
Ensure satisfaction of all clients
Room Inspector
Residence Inn by Marriott • Cincinnati, OH
11/2021 - 01/2023
Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction. Work with and train room attendants to ensure daily projects are completed timely and accurately. Inspect Housekeeping carts and closets to ensure that they are properly stocked. Ensure Loyalty Program Members' rooms are ready and inspected prior to check-in time and ensure proper amenities are delivered .
Maintain cleanliness of hotel hallways.
Support Housekeepers by stripping guest rooms as needed. Communicate with Front Office/Desk of any delays or issues and make necessary changes to room status. Perform open and closing procedures for Housekeeping Dept in the absence of Executive or Supervisor. Utility Worker/Prep Cook
Longhorn Steakhouse • Cincinnati, OH
08/2019 - 03/2020
Flagger/Traffic Control
AWP Traffic Control • Cincinnati, OH
03/2019 - 07/2019
Create safe work zones for contractors on roadways Warehouse Associate
Martin Brower • Cincinnati, OH
08/2018 - 01/2019
Keep facility clean of debris; select orders in which they are recieved. Server
McCormick & Schmick's Seafood Restaurant Group • Cincinnati, OH Vanalice Washington
************@*****.*** / 513-***-**** / Cincinnati, OHIO 10/2017 - 07/2018
Keep work space cleaned and stocked.
Greet and accomodate all guests with hospitality.
Assist in open and close of facility.
Assist in training new team members.
Server and Trainer
Cheddar's Scratch Kitchen • Cincinnati, OH
11/2013 - 10/2017
Clean and stock work area.
greet and accomodate guests with hospitality.
Assist with open and close of facility.
Assist in training all new servers.
Skills
Communication skills, Computer literacy, 7+ years Customer service, 2 year Cleaning Experience, Customer service, Time management, Guest services, English, Leadership Education
Chemistry
Warren G. Harding • Warren, OH
06/2007
3.9 GPA
Awards
Residence Inn (The Phelps) January Associate Of The Month, Member of The Phelps Care Committee, 2022 Segwick Full- Service Housekeeper Of The Year