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Case Manager Learning Support

Location:
Bronx, NY
Posted:
December 04, 2023

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Resume:

WINSTON EVANS. SMITH Jr. M.B.A

* ******* **** **** ***** 8E

Bronx, New York 10468

Ph. #240-***-****

Email/IM: ad1o0j@r.postjobfree.com

Well-versed in designing curricula and providing learning support for different. elements, including

history, geography, politics, economics, religion, and culture to pupils. Proficient in recognizing

training and development needs and proposing the best solutions to achieve unprecedented results and

increase team performance. Analytical-minded associate, adept at performing research, collecting

examining information and using relevant data to solve problems and improve decision-making.

Skilled in building high-performing teams, conducting special training, and mentoring programs to

enhance workforce capacity. Expert in envisioning and implementing impactful strategies to

accomplish defined milestones. Excellent communication and interpersonal skills and a flair to thrive

under challenging working environments and cultivate enduring relationships.

EMPLOYMENT HISTORY

Graham Windham

Case Planner 2022 – Temporary Bronx, York, NY

Provides casework services to children and adolescents in care and to biological families,

to determine and achieve the goal of permanency.

Ongoing case assessment as well as the use of evidence-based models to engage parents to

and enable change.

Family Foster Care Supervisor Bronx, York, NY

Good Shepherd Services 2022 - Temporary

Reviews requests for services. Assigns cases to family service specialists.

Monitors service delivery to clients in crisis and life-threatening situations.

Reviews preliminary and investigative reports and makes regular, periodic reviews of cases.

to insure appropriate practices and effective follow-up

Participates in initial interviews for hiring, promotions, disciplinary action and

termination

Choice of New York 2021 - Temporary

Client Care Coordinator/Re-entry Case Manager Bronx, York, NY

• Collaborated with clients on managed healthcare maintenance, medical treatment,

and substance abuse support.

• Educating patients about resources and options for managing their health.

• Communicating between staff, patients, and family

• Work with probation/parole officers to ensure their compliance.

• Link client Behavioral Health Resources

• Ensuring the client attends all mandated appointments

• Attend court appearances

• Housing stabilization

• Transportation from the facility to the treatment facility.

• Monitor the progress of goals, and adjust care needs accordingly. Advocacy

Support Services:

Dept. of Social Services, Mental Health Providers, Primary Care Physicians,

Probation and Parole officers, and Legal Services for reintegration into the community.

Instructional Aide Part Time Washington DC

Tamah LLc Washington, DC 2017 - 2019

Educational Support: Math, English, History, and Social Science

• Behavioral and Social Work Support to students.

• Mentoring

Case Manager 2013 - 2016 Washington, DC

United States Veterans Initiative

Provide direct, supportive, comprehensive case management services to homeless, at-risk, and their families.

Screen veterans' eligibility and appropriateness for the program and facilitate the intake process.

Coordinate care services with veterans' administration personnel and others on behalf of participants. Provide eligibility documentation needed for mental and physical health.

Database of community employment agencies, understand their policy procedures, and implement procedures.

Identify education and training goals and develop plans to achieve goals for the veterans.

Maintain records and report the progression of veterans and their families through program participation.

Conduct Home visits to provide case management services.

Client databases and referrals for services to generate reports.

Complete accurate and timely data entry to input in the Homeless Management Information System.

Case Manager/Program Compliance Consultant 2005 - 2008 Washington, DC

Peoples Involvement Corporation

Liaison with business/Government/ Community Base Organizations

• Employment referral/Job Developer

• Coordinate and facilitate employment workshops and recruitment.

• Network with government agencies/statistical program report

• Case Management/Audit/ Resource Development

• Public relations and community outreach

• Prepare Homeless Veteran Program for audit. Write service plan component for

Request for Proposal

Family Systems Therapist 2003 - 2005 New York, NY

New York City Mission Society

Foster Care Supervisor 2000 - 2003 Brooklyn, NY

Miracle Makers Incorporated

• Supervisor casework staff/intake operations.

• Responsible for the development and implementation of in-service training/ program

planning.

• Supervise client assessments development/coordination of treatment and service plans

• Collaborated with Assistant Program Director in implementing accountability

procedures/served as Liaison with the City/State Social Services agencies.

• Coordinated psychological and psychiatric consultations and reviewed reports

After Care/Foster Care Worker 1997 - 2000 New York, NY

Edwin Gould Services for Children Brooklyn, NY

• Facilitated independent living services for clients from kinship foster care.

• Monitored caseload, prepared reports/provided follow-up services

• Provide aftercare services and counseling.

• Supervise substance abuse, HIV/AIDS programs for homeless, and foster care families

Assistant Director - Family Programs 1993 - 1995

New York, NY

American Red Cross - HELP. 1 Brooklyn, NY

• Developed and supervised educational, recreational, and multi-cultural programs for

Two hundred homeless families.

• Supervised therapeutic and educational mentoring support groups for adults, pre-

teens/adolescents, and adult mentoring support groups.

• Coordinated curriculum/resource management for support groups.

• Recruited, trained, and supervised support groups. Supervise group facilitators.

• Selected, trained, and developed staff for career advancement

• Conducted performance evaluations. Supervise onsite mental health and educational.

service providers.

• Supervised the daily operations of the Family Activities/Day Care departments.

• Prepared annual, quarterly, fiscal, and statistical reports, budgetary fiscal expenditures,

and allocations.

• Developed and implemented quarterly and annual departmental goals and fiscal

objectives.

• Developed competencies for statistical evaluation and program performances

• Interim Executive Director assumes duties and responsibilities. Liaison with city and state

agencies.

• Coordinated Volunteer program, recruitment, training, and resource

management.

Social Service Supervisor/Case Manager 1989 - 1993 Brooklyn, NY

Urban Strategies, Inc. Tier 2 Maternity Shelter

Administrative supervision of casework, daycare, housing, and maintenance units

• Coordinated alcoholism and substance abuse services for clients.

• Conducted group and individual counseling.

• Supervised substance abuse counseling and treatment for clients.

• Managed and reviewed case records.

• Developed referral sources for health care delivery services, education, and job training

and placement.

• Prepared monthly billing, fiscal, statistical, occupancy, and housing placement reports

for city and state agencies and funding sources.

• Prepare facilities for health, casework and maintenance audit, and housing inspections.

• Prepared case histories and bi-weekly service plans.

• Regulations and guidelines to ensure compliance with city and state agencies.

• Taught Pre-Employment and General Educational Development Workshops.

• Conducted training and placement for adolescents.

• Conducted staff meetings and case record reviews.

• Interpreted and monitored City/ State mandates and guidelines to ensure compliance.

• Experience providing fiscal and statistical reporting & Total Quality Management.

• Developing and implementing procedures for crisis intervention and staff response

Training Consultant 1988 - 1990 New York, NY

Job Path/Vera Institute of Justice New York

· Developed and implemented a 90-day service plan for the developmentally disabled.

· Facilitated transition of program participants into independent competitive employment.

· Maintained case records and provided follow-up services.

· Provide multiple services to developmentally, physically, and emotionally disabled clients.

Adjunct Lecturer-Social Science 19885 -198*-****-**** New York

Queens College of New York at CUNY Department of Special Programs

City College of New York at CUN.Y Department of Special Programs -

• Taught Social Science Survey course: World History, Geography, Economics.

• Political Science, Social Organization, and Theories of Culture and Ethics in Society.

•The family as a social institution, educational systems as social institutions, the United States government, and the political system

•social class and racial stratification.

•Curriculum Development, Bibliography Documentation, and Research Methods.

•Ethics is a critical analysis of moral factors that guide human conduct in a particular society.

•Organizational analysis in management science and effective management strategies

•The scientific method and the scientific method and demography

•Modern cultures' importance, influence, and power in organizations

Teacher-Social Studies 1985 - 1988 -1990 1991 New York

New York City Board of Education High School District 17 Brooklyn N.Y

Administrative Director 1984 – 1985 New York, NY

Legal Aid Center City College of New York at the City University of New York.

Provide legal services, counseling, and advocacy to students on many issues:

Landlord/tenant, student rights, housing, and financial aid. Write a proposal to establish the

Legal Aid Center, the centers’ bylaws, the guidelines, and

the operations manual for Legal Aid Center. Secure funding for the operation of the center.

Supervised staff and managed daily operations. Worked with the

Student Senate and the Advisory Board. Managed budgetary allocations.

Assistant to the Director 1981-1984 New York, NY

International Studies Program City College of New York at

New York at the City University of New York. Duties: Student advisor to faculty advisory

council.

Program liaison to CUNY International Studies Programs

Coordinate and host political forums on political and international issues.

Student on the faculty advisory curriculum committee.

Student on faculty advisory council.

Student on Faculty Disciplinary committee.

Student on Faculty committee - Director of International Studies Program

Coordinate and host forums on politics, foreign policy issues, Apartheid, geopolitics, and

international issues. Speakers included United States Ambassador to the United Nations,

Donald McHenry and Allan Keys, Pulitzer Prize Winner Seymour Hersh, Executive Editor of

The New York Times, and Pulitzer Prize-winning journalist and author Joseph Lelyveld

.

New York Student Representative to the Academy of Independent Scholars 1984

Boulder, Colorado

A four-week conference on “Democracy: “A Challenge for the Future” University of Colorado

At Boulder. Participants: outstanding American students nationally and Fulbright Scholars

from six western European democracies. Sponsored by the United States Agency for

Information

Research Associate – Smithsonian Institute-Folk Life Division 1987 Washington. DC

Academic project: Jamaican immigrants in New York and Washington. The University of the West Indies and Smithsonian Institute-Folk Life Division. Conduct field research on the varied dimensions of Jamaican ethnic identity in the United States. Gathered ethnographic information on family life and kinship ties, immigration history, entrepreneurial and recreational activities, speech behavior, floodways, and other cultural patterns shared by Jamaican expatriates and examined socioeconomic and cultural strategies of adaptation, integration, and impact on the larger American popular culture.

Consultant – Smithsonian Institute Washington DC and the Museum of Natural History

1988 - New York, NY

Seminars on the Rastafari movement in Jamaica. Rastafari philosophy, socio-cultural

foundation, theology, African liberation, anti-colonialism, and imperialism. Rastafari’s

global impact through reggae music and culture.

Research Analysis/Assistant- 1983 -1985 New York, NY

Tanzer Economic Associates

Research in petroleum economics. Synthesized economic and statistical data.

Drafted reports on the oil industry, including the development of petrochemicals and the

development of a global market. Identify trends in Oil Petroleum Exporting Countries.

Assist in writing computer model oil contracts to set up the national petroleum board in

Ghana, Papua New Guinea, and Nigeria. Technology transfer to developing counties.

Broadcast Journalism WCBS TV Internship Program 1982 -1983 New York, NY

A comprehensive introduction to the principles and practices of journalism and

broadcasting. Functions and organizations of television stations, relation to networks,

government regulation, news writing, news broadcasting, documentaries, editorials

information, promotional services, broadcast law, continuity acceptance, and freedom of the

press ethics.

EDUCATION:

Master Business Administration Strayer University - Washington D.C.-2012

Major: Project Management

Bachelor of Arts, City College of New York at City University of New York -1985

New York, NY

Major: Political Science/ Minor: Mass Communications. Certificate in International Studies.

Graduate Non-Degree Matric Graduate City University of New York

City College of New York Graduate School of Education at City University of New York

New York, NY

1988 - Courses in Psychological Learning & Teaching, Behavioral, and Cognitive Psychology,

Reading/Writing SCL SUB Methods of Teaching, Politics, and Education,

Multi-Cultural Education and School in America Society.

City College of New York Graduate School of Education at City University of New York

New York, NY

Graduate Non-Degree Matric Graduate Courses.

EDFN 70701 School in America Society

EDFN 707012 Psychological Learning & Teaching- Behavioral & Cognitive Psychology.

EDSC 72712 Reading/Writing SCL SUB Methods of Teaching

EDFN 2360 Politics and Education

EDEL 71757 Multicultural Education

Non-Matriculated Degree Graduate Courses:

The Graduate School and University Center of the City University of New York

P.Sc.76200 International Politics and Economic SCU

Political Science 80402 Democratic Theory SCU

Political Science 72302 National Political Institutions SCU

Political Science 7600 International Cooperation & CNF SCU

Political Science 8760 Dependency and Modernization SCU

Political Science 7560 Imperialism and American History STU

MALS 71400 Introduction to international

MALS 73100 American Culture and Values

MALS 70700 Shaping Modernity

History 75601 Imperialism and America

PROFESSIONAL CERTIFICATES:

Human Right Liaison Certificate -D.C Office of Human Rights-2016

HIPPPA Security and Privacy Training -HIPPAAA -11- Choice of NY - 2021

The Center for Urban Community Services:

First Person Perspectives -From Incarceration to Recovery – CUCS - 2021

Using Harm Reduction Approaches to Enhance Participants Outcomes – CUCS - 2021

Understanding & Navigating the Criminal Justice System: An Overview for Behavioral Health

Professionals – The Center for Urban Community Services - CUCS 2021

Cross Systems Collaboration: Supporting Mandated Clients - CUCS 2021

Reducing Recidivism & Promoting Recovery: Understanding and Addressing the Factors That

Contribute to Re-Arrest - CUCS 2021

Mental Health Law for Nonlawyers – CUCS - 2021

The Smarter, and Better Sexual Harassment Prevention- The McCalmon Group 2021

Mandated Reporter Training: Identifying and Reporting Child Abuse and Maltreatment -

New York State Office of Children and Family Services - 2021

Strategies for Crisis intervention and Prevention - Richmond Community Service - 2021

Adult CPR/ AED & FIRST AID/Epi Pen - Richmond Community Services - 2021

ADDITIONAL EXPERIENCE:

Provisional Business School License-New York State Educational Department -

Sobelsohn School. Paralegal Certificate - Sobelsohn School

Cross-Cultural Competence for Social Service Staff – Institute for Urban & Minority

Education.

Total Quality Management TQM Certification – American Red Cross

Certificate of Professional Education: Work adjustment Techniques – International Center for

the Disabled

VOLUNTEER EXPERIENCE:

Civil Court Silver Spring, Office of Public Defender Silver Spring, MD 2012

Certificate of Appreciation: The County Executive of Montgomery County, Wheaton,

Maryland, Community Action Volunteers

Income Tax and Financial

Education Partnership Wheaton, Maryland, 2011–2012

Certificate Volunteer: Department of the Treasury Internal Revenue Service 2012

Senior Music Editor and N. America Media Coordinator–Jamaicans. com (Fl.) 2005-Present.

Live broadcast of the historic inauguration of President Barack

Obama from Washington DC to Jamaica "Hot Line" W/ Dr. Orville Taylor on 94.1 FM

Radio Jamaica and Radiofusion Jamaica (2009).

National Association of Caribbean American Journalists (NY) 2007

New York Association of Black Journalists (NY) 2003-2004

Contributing Editor–Everybody's Magazine (NY) 1988-2008

Staff Writer- Jamaica Gleaner North America (NY) 2000-2008

Weekly Entertainment writer Jamaica Observer (Excess) 1991.

Photojournalist -Vibe Magazine 1997

Contributing Writer-Network Journal Magazine (NJ) 2003

Contributing Writer-New York Daily News Carib-beat Magazine (NY) 2003

Contributing Writer-Unfold Magazine (NY) 1996-2000



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