Business Management Strategic Planning

DEYSON HERNANDEZ TRINIDAD

Rockaway, NJ ***** Cell: 865-***-**** Email: **********@*****.***

Medical Business Management (MBM)

Looking for a better opportunity in the Medical management field opportunities. Am responsible to overseeing and manage of personal property, equipment tooling and physical capital assets. Implying as the necessity, urgency to care, monitor, control, utilize and dispose. Includes managing the patients accounts and to avoid all type for litigation. I am fully responsible to delegate responsibilities and fully confidential to property owners

PROFESSIONAL SUMMARY

Business management experienced, detail oriented and demonstrate loyalty to employers. I would provide over 5+ years of experience in business administration with excellent knowledge in management, customer services, and strategic planning. I am highly confidential, self knowledgeably, friendly and team player. I possess high integrity, honesty, leadership, strong work ethic.

EDUCATION

High School Diploma – Graduated – 05/2009

PROFESSIONAL ACTIVITIES

Management

Overseeing the daily operations and all aspects of the day-to-day operations of a health care facility

Determine to manage the principal purpose in our patient care, safety.

Coordinate and create strategic planning, budgeting and maintaining a welcoming atmosphere

Ensure the entire facility is in compliance with all laws and regulation requirements.

Generated and created new ideas to cut-off with budget expenses.

Maintained personnel and vendors supplying services and products.

Cooperated with company’s other department to increase productivity expertise.

Adhere to Occupational Safety and Health Act (OSHA) regulations & company policies.

Office Administration

Proficient with Microsoft Office program.

Provided all administrative support for senior executive and above management.

Well trained in multi phone lines and availability to learn new functions quickly.

Ability to work independently with limited supervision.

Multi-task and prioritize activities.

Strong organizational skills, capable to work well under pressure &fast-paced environment.

Excellent interpersonal and communication skills.

Leadership/ Strategies Planning

Assisting in the development of programs designed to enrich patient’s services.

Developed customer program to add value to the businesses.

Originated and decreased cost of expenses implementing new strategies and system.

Planning and execute strategic management to accomplish company goals.

Supervise on-site staff, maximizing property performance and employee’s success.

Provides professional and positive leadership to team member.

Performs task of subordinate associate as needed.

Ensure that all objective is mutually understood and willing to received feedback and open to discuss.

Managing and operating the medical facility by following up with financial guidelines, budget to meet CEO requirements.

Deyson Hernandez Trinidad Page 2

Customer Services

Responsible to provide outstanding quality customer service, efficiently and courteously.

Established client relationship in listening & understanding to identify patient concerns.

Maintained high level of professionalism to prevent patients’ dissatisfaction.

Entered, revised, and submitted data account information with a high degree of accuracy to avoid complaints, delays, and misunderstanding in timing manner.

Adhered to the telephone guidelines techniques to ensure patient satisfaction.

Trained associates on specific services and following up with daily performance.

Answered and provided a clear understanding with patient’s account.

Participated in company’s training to provide better support to patient and associates.

Technical Skills

Fluently Bilingual / English and Spanish – Read and write

Well trained in computer software programs - Windows Microsoft Software

Experienced & knowledgeable for programs such as Microsoft Windows and computer networking

Knowledgeable with law enforcement, security protection, safety measures, defense and safekeeping.

State Compliance Regulation with Occupational Safety & Health Administration (OSHA)

Typist 35-40 wpm

PROFESSIONAL BUSINESS EXPERIENCE:

Pharmacy Driver / Zufall Health / Dover, NJ 10/2022 – Presently

IT Support Specialist / DISH Rockaway, NJ 06/2019 – 10/2022

Correction Officer / Knox County / Knoxville, TN 07/2018 – 06/2019

Sales Representative / Sprint Corporation / Knoxville, TN 06/2016 – 07/2018

Additional Experience:

Bilingual Customer Services / Community Health Alliance/ Knoxville, TN

Sales Associate /The Home Depot/ Mount Pleasant, NJ

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