BIANCA VARGAS

ad1nxz@r.postjobfree.com 646-***-**** NEW YORK, NY

An action oriented, driven and empathetic Human Resources professional with 9+ years of experience. I have a passion for creating a positive, inclusive work environment and strive to join a team that shares this same priority. My background in People & Culture, Employee Relations, D&I, Labor Studies and Operations has equipped me with tools to ensure consistency in people decisions, optimize the employee experience, and make lasting connections. Collectively, my professional experience involves driving results and improving employee experiences across multiple sectors including private, government, and nonprofit organizations

EDUCATION

M.A. Labor Studies CUNY School of Labor & Urban Studies (2020) B.A. Applied Psychology CUNY The City College of New York (2016) Lean Six Sigma White Belt (2019)

DIRECT AGENTS Digital Marketing Agency JUNE 2022 – PRESENT Human Resources Manager, Department Head

● Interim Vice President of Human Resources Provided coverage during their maternity leave of absence of 4 months, reporting directly to the CEO. Oversee all HR Departments; People & Culture, Operations, and IT Departments. Supervisor of 4 Full-Time Staff Members. Provide leadership and strategies in workplace, succession and compensation planning.

● Head of DEI Board Introduced and established a DEI Board of 5 members accross NYC & LA. Consulting CEO + Executive staff develop, implement and monitor programs that promote DEI within the company. Lead the relaunch of the agency’s DEI Mission Website, established and grew an Employee Resource Group Program.

● L&D Program Manager Developed and introduced a series of Learning & Development Curriculums, Handbooks and Toolkits. Facilitated a monthly Manager training for Senior and Junior cohorts. Grew a meaningful Mentorship Program.

● Agency Operations Lead Oversee all daily facilities management operational vendor relations, contract negotiations for event venues and services. Monitoring expenses and overseeing reporting for department budget. Developed new protocols and established SOPs.

● Talent Mangement & Employee Relations Lead Manage the agency’s full performance cycle and overall retention strategy. Oversee all talent acquisition and development efforts.

● Strategic Planning & Policy Writing Develop and manage division-wide communication channels, including All Staff Meetings, agency memos, Employee Compliance Handbooks public facing newsletters, and employee recognition events.

MORGAN STANLEY JULY 2021 – JUNE 2022 (Contract Position) Global Program Manager, Corporate Services Global Employee Engagement Team

● Interim Director of Employee Engagement, reporting directly to the VP of Global Employee Engagaement & Corporate Services.

● Partner with key Executives to deliver Employee Engagement Strategies.

● Operations Officer for the Americas D&I Committee Implementing Diversity & Inclusion Strategic Initiatives and Events.

● Drive and implement the department's global talent development and communications strategy.

● Program Manager of MS Corporate Services Firmwide Analyst Program (Summer and Full-Time Analysts)

● Oversee Recruiting Best Practices and Global New Hire Onboarding Program.

● Partnering with Firmwide D&I team to enhance recruitment and hiring strategies as informed by data. Support development and design of professional Skills Development Curricula and other personnel resources, focusing on new and experienced Managers.

● Support the development of global communications strategic messaging. NYC DEPT. OF CITYWIDE ADMINISTRATIVE SERVICES (DCAS) 7+ Years HR Business Partner, Division of Energy Management (DEM) January 2020 – June 2021

● Program Manager for Onsite Energy Professionals Program led the recruitment strategy for 40+ critical energy consultants in response to the City’s COVID-19 hiring freeze, with a ~$2M program budget. Regularly met with consultants hired under this group on experience and performance feedback, as well as development opportunities.

● Head of the EDIJ The division’s Equity, Diversity, Inclusion, and Justice Committee.

● Consulted executives and division-wide managers on employee engagement strategies.

● Managed the division’s Performance Management Cycle supporting supervisors in developing meaningful evaluations promptly in line with agency deadlines. Managed the development and retention process for all staff, identifying headcount needed and skills gaps.

● Managed Divioson’s Employee Relations cases supported investigations in partnership with the agency’s EEO and Labor Relations Office.

● Employee Retention & L&OD Gather feedback from staff and share findings with Executive staff to inform decisions on enhancing work experience and operations. Oversee complete cycle of people transformation programs, with a focus on professional development, staff citations and rewards, recruitment, hiring, and promotions.

● Strategic Planning Develop and manage division-wide communication channels. Develop and refresh personnel procedures and toolkits, continuously evaluating relevance and impact. Human Resources Generalist June 2017 – January 2020

● Co-lead the design, development, and roll-out of online HR Automation Dashboard, fully replacing physical paperwork required for workflow process of various personnel functions. Trained personnel at all levels on how to use the new system, including HR Business Partners and Executive Staff.

● HR Lead for the Agencywide Summer Internship program comprised of 25 interns across 13 departments.

● HR Lead for priority security staffing needs, comprised of recruiting 60+ competitive class new hires. • Consulted Business Partners to meet staffing goals within their division.

● Processed new hires, transfers, and promotions in compliance with citywide policies for 3 divisions comprised of roughly 500+ employees, primarily in Competitive, Exempt, Provisional and Non-Competitive titles.

Project Manager, DCAS Facilities Management April 2014 – May 2017

● Led complex facilities maintenance projects under a multi-year contract valued at $5M, with teams of 20+ contractors. Developed and maintained status and capital budget reports on all active contractual FM projects for the Agency Commissioner and the Office of The Mayor.

● Cut down purchasing costs specifically in the repair or replacement of over 3,000 window AC units across 80+ City owned buildings by standardizing the restoration of existing inventory of units.

● Supported division’s hiring, recruitment and succession planning efforts. PER SCHOLAS INC, BRONX, NY May 2016 – September 2016 Business Development Intern, Grants & Total Rewards MARKET RESEARCH CONSULTANCY, CITY COLLEGE OF NEW YORK Jan 2016 – June 2016 Market Research Consultant Student Thesis Program