Beverage Supervisor Guest Experience
Resume:
JANAKA NALINDA
POST IN FOOD AND BEVERAGE
Consists a vast knowledge of food and beverage with up to 22 years of experience in the hospitality industry. A mission of increasing revenue and profitability by assisting and providing the best service possible by going above and beyond to create an unforgettable guest experience. Setting goals to become a food and beverage personal that is highly effective at anticipating and accommodating customer needs and satisfaction. Friendly, punctual and enthusiastic team player with strong work ethics.
EXPERIENCE
2020 AUGUST
PRESENTLY WORKING AT THE STATION SEA FOOD & BAR BEACH RESTAURENT IN SRI LANKA, AS A FOOD & BEVERAGE SUPERVISOR.
Costumer handling and get reservations, organize there event’s and functions.
Check the maintenance, kitchen equipment familiar over all the restaurant.
Check the stock up date and maintain inventory’s
Maintaining hygiene, regulations, policy in the restaurant and employers.
Coach and Training staff.
2018 – 2020
FOOD & BEVERAGE SUPERVISOR, TAV PRIMECLASS LOUNGE, OMAN MUSCUT INTERNATIONAL AIRPORT.
Coordinate Food and Beverage Options
Balancing cash registers
Using the EFTPOS machine
Maintain stock control
Manage Food and Beverage Inventory
Oversee Kitchen Operations
Monitor Adherence to Regulations
Supervision, training and coordination of food and beverage employees 2
2016 – 2018
FOOD & BEVERAGE SUPERVISOR, AL JARWANI HOSPITALITY, OMAN.
Supervise Food and Beverage Outlet operations
Create and design food and drink menus
Manage service staff and oversee duties performed.
Ensure adherence to food sanitation and safety guidelines
Maintain food and drink inventory
Resolve customer complaints or concerns
Coordinate and supervising of functions and events
Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
Complete opening and closing duties including setting up necessary supplies and tools 2012 – 2016
FOOD & BEVERAGE CAPTAIN, LANKA HOSPITAL,SRI LANKA.
Ensuring that the facility remains in compliance with safety regulation and health codes
Work according to the menu specifications by the dietitian.
Staff allocation
Patient food and beverage service supervision
Maintain patient satisfaction
Record amount and types of special food items served to patients.
Maintaining hygiene regulations
Coach and training staff
JANUARY2010
FOOD SERVICE, AL AIN SPORTS CLUB, UAE.
To have direct responsibility for all front of house functions at the Club.
Coffee shop handler and food and beverage service for club players. 2008 SEPTEMBER
SAFTY AND SECURITY CONTROLLER, SECURIGUARD MIDDLE EAST, UAE.
CCTV Operation
Escort Services for club players
3
2002 – 2008
FOOD & BEVERAGE ORDER TAKER, APOLLO HOSPITAL,SRI LANKA.
Receive and implement orders with the nurses and dietitian’s coordination.
Prepares and delivers food trays to hospital patients, performing any combination of following duties on tray line: Reads production orders on color-coded menu cards on trays to determine items to place on tray.
Places items, such as eating utensils, napkins, and condiments on trays.
Prepares food items, such as sandwiches, salads, soups, and beverages.
Apportions and places food servings on plates and trays according to diet list on menu card. 1999 – 2000
COFFEE SHOP & BAR WAITER, FOOD & BEVERAGE, HOTEL GALADARI,SRI LANKA
Preparing and mixing a range of sophisticated drinks
Respond to customer requests in a professional and timely manner
Cleaning bar areas, glasses and equipment
Picking up glasses and taking drink orders
Taking reservations, greeting and seating guests
Maintain stock control
Offer assistance to hotel customers
Promote the employer’s services and facilities to customers when appropriate
Make hotel customers feel welcome
1997 – 1998
BANQUET WAITER, TRANS ASIA HOTEL, SRI LANKA
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Collect payments from customers.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
Take orders from patrons for food or beverages
Clean tables or counters after patrons have finished dining.
Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Inform customers of daily specials.
4
EDUCATION
AUGUST 1999
FOOD & BEVERAGE CERTIFICATE AT LANKA INTERNATIONAL HOTEL SCHOOL IN SRI LANKA.
Hospitality and customer service
Food cost control
Introduction to nutrition
Dining room service
Food safety and sanitation
Demonstrate food and beverage set up and service AUGUST 1996
G.C.E O/L EXAMINATION AT ANANDA SASTRALAYA COLLAGE KOTTE SRILANKA, SKILLS
Flexible working hours subject to the demands
of the business.
Able to work under pressure and excellent time
management skills.
Adaptable, flexible and ready to learn
Proficient in Microsoft Office (Word, Excel,
PowerPoint, Outlook)
Highly self-motivated and good
presentation.
Good interpersonal manners and works
well in a team.
ACTIVITIES
Awarded with an letter of appreciation to acknowledge the hard work and dedication to duties and responsibilities shown at a time of crisis by Dr, Rohit Sharma Director Medical Services Apollo Hospitals Sri Lanka.
5
PERSONAL DETAILS
Name in Full : Kahatapitiyage Don Janaka Nalinda
Contact Number : Mobile: +94-720******
Date of Birth : 19th April 1979
Age : 43 years
Gender : Male
Civil Status : Married
Passport Number : N 3698647
Nationality : Sri Lankan
Address : No; 626/26 Unique Gardens Jayanthi Rd, Athurugiriya.
Religion : Buddhist
Language Skills : English/Hindi
E mail Address : ************@*****.***
WhatsApp/imo : +94-720******
Driving License : Sri Lanka/Oman
I do hereby declare that the above particulars furnished by me are true and accurate to the best of my knowledge.
Signature
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