Aracely R. Ganz

*** **** **, ****** ******, CA **977- 619-***-**** ad1nts@r.postjobfree.com

Objective: Customer and goal oriented willing to provide outstanding customer service in all field types.

Experience:

01/2022 -08/22 Codebusters (Temp Agency) contract position working for Rady’s Children’s Hospital, San Diego, CA

Patient Access Representative: Working in the Covid vaccine clinic registering patients, that had appointments, as well as walk ins, and schedule future appointments as needed, verified health insurance, received co-payments.

02/2021- 08/ 21 WSG Healthcare Support (Temp agency) working for San Ysidro Health Clinics working as a floater working in different clinics. As a bilingual patient access representative I performed front desk functions, checked in patients for their appointments, retrieved patient’s charts for medical assistants. Verified a day prior appointment for health insurance coverage and scheduled future appointments. 10/2018-02/19 Heath Care Talent (Temp Agency) working for Accredo Express Scripts in Indianapolis, IN

Eligibility Insurance Associate: Call center setting provided service to Physician’s, patients and health care companies. Verified insurance with the different health plans example: Sharp, health net, Scripps and various others. Pre-authorizations for specific medications needed to be requested in order to fill specialty medications.

06/2016-08/17 Republic Services (Solid waste and recycling company) Bilingual Service Specialist. Call center setting assisting clients and businesses by providing new services and maintain other clients throughout the United States. Received over 100 incoming phone calls per day, as well as managing the Spanish speakers queue. There is a gap in my employment history due to returning permanently to San Diego CA, my home town.

Job Skills:

Computer Proficiency ( Epic, Salesforce, Nextgen, Microsoft, Excel, and various others.

Leadership experience, communication skills, organizational know how, people skills, problem solving, service skills and teamwork skills, fluent advanced in English and Spanish language.

In my early career, I have experienced a finance background working for Chase Bank, and San Diego County Credit Union as well as Union Bank as a fraud analyst. Also I have a retail background working for Vons Supermarket as a cashier and worked in Indianapolis IN, where I lived for three years in the hospitality field working for Park Place Hotel as a front desk associate. Education:

1980-1982 Southwester College

1974-1977 Chula Vista High School graduated

2002-2008 California Notary Public

2008-2008 Medical terminology course

References upon request