Marina Metcalf

***** ********* ***** 303-***-****

Aurora, CO 80013 ad1nta@r.postjobfree.com

Objective: To obtain a position that will leverage my strengths in building positive relationships and providing a positive associate experience.

Summary of Qualifications

• Ability to take existing knowledge and experiences to develop effective client solutions.

• Proactive problem solver; resourceful, collaborative, and forward thinking.

• Results oriented with the ability to meet and exceed client expectations.

• Strong organizational skills and ability to track and manage time effectively.

• Excellent verbal and written communication skills.

• Relationship builder who can establish trust with clients.

• Ability to manage conflict and facilitate successful outcomes.

• Thoughtfulness in judgment and decision-making skills.

• Strong ability to multi-task and work in an environment with changing priorities.

• Knowledge of Microsoft Office 365, Kronos and Dayforce.

• Ability to adapt and learn new technology, tools, and processes in a timely fashion.

• High level of professionalism and confidence.

Professional Experience

HR Specialist HSS/Covenant Aviation Sec. Denver,CO 2022-Present

• Participate in the design and development of people programs and practices.

• Facilitate state and federally compliant HR operations, practices, and procedures.

• Maintain accurate employee records such as new hires, promotions, performance reviews, terminations, and employee statistics.

• Facilitate the new hire on-boarding process, including conducting orientation and induction processes as applicable.

• Facilitate off-boarding process including participating in termination conversations, conducting exit interviews, preparing separation communications, etc.

• Field and resolve general HR-related questions.

• Assist with total rewards programs (benefits, leave, compensation, etc.) and respond to employee inquiries regarding these programs.

• Partner with leadership to support employee relations issues, perform investigations, make recommendations, and track outcomes.

Security Officer Allied Universal/Inter Con Aurora, CO 2020- 2022 HR Assistant/Mail sorter Amazon Aurora, CO 2018-2020

• Driving a positive an engaged associate base by participating in and communicating engagement activities and other employee relations related tasks Marina Metcalf

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• Maintain Escalating appropriately to a senior HR team member when discrepancies or escalations arise with associate interactions such as LOA, accommodations, or other employee relations issues

• Actively listen to employee concerns and provide support, resources, and follow up

• Audit timecards to ensure compliance with Amazon

• Research, correct and communicate attendance trends for unexcused absences for hourly associates and communicate information to managers for follow up

• Scrub and maintain a clean roster by identifying and communicating with associates with zero hours, monitoring the attendance hotline and researching individual timecards

• Create reports and assist operations with research and analyzation of trends with attrition, attendance, time off

Admin Assistant New Life Community Church Aurora, CO 2018-2019

• Adult ministry support- Man/Women, Young Adults

• Outreach ministries support – ethnic ministries, missions, etc.

• Large event support.

• Office – oversee church database, Prayer chain, etc. Bank Teller Zion Bank Moab, UT 2015-2017

Owner/ Operator Pro InkTech Hamilton, Ontario 2006-2013

• Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.

• Maintain positive working relationships with direct reports, peers, supervisors, suppliers, community organizations and customers effectively handling complex or difficult situations involving others.

• Leadership of a diverse workforce promoting teamwork.

• Track, analyze and take action to improve business results by setting daily, weekly, and monthly goals and meeting or exceeding established goals. Communicate goals to associates and team to ensure positive results.

• Hired, trained, coached and mentored staff to ensure smooth operation of business

• Promoted team environment

• Coordinated inventory and cost control programs

• Responsible for the selection and maintenance of equipment Education and Professional Development

St. Michael’s Hospital, University Hospital of Toronto, Certificate for Medical Device Reprocessing Technician, 2012

References Available Upon Request

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